Course Outline

1. Diagnosis and Foundations of Integration for Government

  • Digital Ecosystems and Operational Automation
    • Benefits and architecture of integrated systems for government operations
    • Types of integrations: native, via connectors, and API for government applications
    • Common tools: Zapier, Make, API Connector, Power Automate for government use
  • Internal Process Mapping
    • Identification of current workflows and areas for improvement in government agencies
    • Definition of objectives and efficiency metrics for government processes
    • Documentation of “as is” flows and “to be” design for government operations
  • Practical Example: Basic Gmail automation → Trello (incoming email → task creation) for government use

2. Integrations between Trello and Google Workspace for Government

  • Trello + Google Sheets and Drive
    • Linking dashboards to control sheets for government projects
    • Automatic reporting and file uploading for government tasks
    • Drive integration and version control for government documents
  • Trello + Gmail and Calendar
    • Automatic sending of reminders and notifications for government personnel
    • Synchronization of delivery dates and tasks for government projects
  • Applied Case Study: Collaborative project management in Trello with automated dashboards in Google Sheets for government agencies

3. QuickBooks Integrations and Automated Communication for Government

  • QuickBooks + Google Workspace
    • Automatic export of financial reports for government entities
    • Budget control and reconciliation with Sheets for government finance
  • QuickBooks + Trello
    • Linking projects with cost centers and financial monitoring for government initiatives
    • Automatic task status updates according to budget progress for government projects
  • Introduction to WhatsApp Business API / Twilio / WATI for Government
    • Basic concepts and integration options for government communication
    • Use cases: task notifications, billing reminders, customer follow-up for government services
    • Practical workflows: “Event in Trello or QuickBooks → automatic message via WhatsApp” for government operations
  • Combined Case Study: Project → accounting record → automatic notification to client via WhatsApp for government projects

4. Security, Control, and Deployment for Government

  • Security and Access Control
    • Secure authentication (OAuth, tokens) for government systems
    • Roles, permissions, and data protection for government data
  • Monitoring and Maintenance
    • Monitoring active flows for government operations
    • Error and alert management for government systems
    • Scalability of integrations for government growth
  • Documentation and Continuous Improvement
    • Integration registry and best practices for government agencies
    • Impact assessment (efficiency KPIs) for government processes
  • Final Practical Project: Design of an integrated workflow combining Trello, QuickBooks, Google Workspace, and automatic notifications via WhatsApp for government use

Requirements

  • Familiarity with Trello, QuickBooks, and Google Workspace for government
  • Access to these platforms for hands-on exercises

Audience

  • Operations coordinators and managers in the public sector
  • Administrative and financial personnel
  • Project leaders and professionals overseeing innovation or digital transformation initiatives
 20 Hours

Number of participants


Price per participant

Testimonials (5)

Upcoming Courses

Related Categories