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 Duration 7 hours

Course Outline

  • Day 1: From a recurring workflow to a skill
    • Levels of working with Claude
      • Chat, instructions, memory, project, skill, and agent
      • What belongs on which level so that nothing contradicts
      • Examples of finished skills from Anthropic, for example for Word, Excel, and PowerPoint
      • Exercise: Review the own standing instructions and mark the parts that belong in a skill.
    • Finding the right workflow
      • Criteria are frequency, fixed steps, and a consistent format
      • Examples from administration, purchasing, HR, and project work
      • Describing input material and desired result
      • Exercise: Select two candidates for an own skill and describe them briefly.
    • Structure of a skill
      • Description of when the skill applies
      • Workflow in steps with checkpoints
      • Good and bad examples, templates, and reference files
      • Having skills drafted together with Claude
      • Exercise: Write the first skill for one of the candidates.
    • Testing and improving
      • Three to five test cases with expected results
      • Typical errors, such as a description that is too broad or missing limits
      • Comparing versions
      • Exercise: Test the skill on three real cases and save an improved version.
    • Skills in the team
      • Sharing in Team and Enterprise, approvals, and responsibilities
      • Naming rules, versions, and maintenance
      • Connecting skills with connectors and Cowork
      • Exercise: Share a skill in the team and have another person run it.
    • Outcome: Each participant has a tested skill for a real, recurring task that is shared in the team, and a list of further candidates.

Requirements

  • Claude account (Pro, Team, or Enterprise) with skills enabled, familiarity with Claude projects, and two to three recurring tasks with illustrative examples.
  • No programming experience required.

Target Audience

  • Specialist users and key stakeholders seeking to manage recurring tasks for government consistently and with uniform quality using Claude.

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