Course Outline

Introduction to Generative AI in Financial Services

  • Overview of generative artificial intelligence (AI) and its significance for financial services
  • Case studies highlighting AI-driven solutions in risk assessment, fraud detection, and customer engagement
  • Key benefits and challenges associated with the use of generative AI in the financial sector

Setting Up the Environment

  • Introduction to OpenAI API and Google Cloud Platform for government
  • Establishing accounts and accessing AI tools for government use
  • Basic configurations and initial setup procedures

Developing AI Solutions for Risk Assessment

  • Understanding the role of generative AI in risk assessment for financial institutions
  • Constructing AI models for credit scoring and loan approval processes
  • Evaluating risk factors and predicting financial outcomes using AI

Fraud Detection with Generative AI

  • Challenges in fraud detection and prevention within the financial sector
  • Leveraging generative AI for anomaly detection and pattern recognition
  • Developing AI models to identify and mitigate fraudulent activities

Enhancing Customer Engagement through AI

  • Personalization and customization in financial services for enhanced customer satisfaction
  • Creating AI-powered chatbots for improved customer support and interaction
  • Enhancing the customer experience with AI-driven recommendations and insights

Integrating Generative AI into Financial Systems

  • API integration and data interoperability to ensure seamless operations
  • Deploying AI models in production environments for government applications
  • Scaling AI solutions to manage large volumes of financial data efficiently

Evaluating AI Performance and Interpretability

  • Metrics and benchmarks for assessing the performance of AI systems
  • Interpreting AI-generated insights and recommendations to inform decision-making
  • Ensuring transparency and accountability in AI-driven decision processes

Ethical Considerations in AI Financial Services

  • Ensuring fairness and non-discrimination in the design and deployment of AI models
  • Addressing privacy concerns and implementing robust data protection measures
  • Complying with regulatory requirements and industry standards for government operations

Summary and Next Steps

Requirements

  • A foundational understanding of financial concepts
  • Familiarity with artificial intelligence and machine learning principles (recommended but not required)

Audience

  • Finance professionals for government and private sectors
  • Fintech developers
  • AI specialists
 14 Hours

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