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Course Outline

Foundations of Maximo Assignment Manager

  • Core functions and strategic objectives of Assignment Manager
  • Role-based operational protocols for dispatch and oversight
  • Interface navigation and primary user elements

Management of Labor Availability

  • Establishing labor records and verifying qualifications
  • Monitoring workforce status and absences
  • Interpreting labor utilization metrics

Configuration of Crafts, Crews, and Shifts

  • Defining craft categories and skill tiers
  • Structuring crew composition and assignments
  • Administering shift schedules and operational periods

Work Assignment via Graphical Scheduling and Scheduler

  • Functional overview of Graphical Scheduling (GS) and Scheduler tools
  • Process for selecting work orders for allocation
  • Ensuring data synchronization across scheduling platforms

Execution of Daily Planned Schedules

  • Disseminating work orders to assigned technicians
  • Tracking task progression and status updates
  • Modifying assignments during routine operations

Addressing Work Conflicts, Reassignments, and Exceptions

  • Diagnosing and resolving scheduling conflicts
  • Reallocating tasks in response to resource shifts
  • Mitigating impact of unforeseen operational delays

Applied Operational Scenarios

  • Replicating a standard dispatch cycle
  • Optimizing workload distribution across labor and crews
  • Prioritizing emergent operational requirements

Practical Exercises Using BART Sample Work Orders

  • Utilizing imported BART data sets
  • Implementing full assignment workflows for government contexts
  • Executing scenario-based troubleshooting procedures

Conclusion and Subsequent Actions

Requirements

  • Fundamental understanding of maintenance operations
  • Experience with work management processes
  • Familiarity with scheduling principles

Intended Audience

  • Forepersons
  • Supervisors
  • Dispatch personnel
 14 Hours

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