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Duration 14 hours
Course Outline
Overview of Maximo Assignment Manager
- Functional objectives and core capabilities of the Assignment Manager module
- Role-based operational workflows for dispatch management and supervisory oversight
- Navigation protocols and key interface components
Management of Labor Availability
- Establishment of labor records and qualification profiles
- Monitoring of employee availability and absence tracking
- Interpretation of labor utilization dashboards and views
Configuration of Crafts, Crews, and Shifts
- Definition of crafts and skill level hierarchies
- Establishment of crew structures and composition rules
- Administration of shift calendars and designated work periods
Work Assignment via GS and Scheduler
- Summary of Graphical Scheduling and Scheduler tool functionalities
- Selection criteria for assigning work orders
- Methodology for synchronizing changes across scheduling applications
Daily Execution of Planned Schedules
- Dispatching work orders to authorized technicians
- Oversight of task progression and status transitions
- Updating assignments to reflect daily operational changes
Work Blocking, Reassignment, and Exception Management
- Identification and resolution of work order conflicts
- Reassignment of tasks in response to resource availability changes
- Mitigation of unexpected disruptions or schedule delays
Practical Scenarios: Day-in-the-Shop Simulation
- Simulation of realistic dispatch cycles for operational readiness
- Optimization of workload distribution across labor and crew units
- Response protocols for emergent operational priorities
Practical Exercises Using BART Sample Work Orders
- Processing of imported BART dataset records
- Implementation of assignment workflows from start to finish
- Execution of scenario-based diagnostic and troubleshooting procedures
Summary and Recommended Next Steps
Requirements
- Familiarity with maintenance operations and best practices
- Experience with work management processes and procedures
- Proficiency in scheduling concepts and resource planning
Intended Audience
- Foreworkers
- Supervisors
- Dispatch staff
Testimonials (1)
informative with good SME knowledge from trainer, ran through good topics and examples