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 Duration 14 hours

Course Outline

Overview of Maximo Assignment Manager

  • Functional objectives and core capabilities of the Assignment Manager module
  • Role-based operational workflows for dispatch management and supervisory oversight
  • Navigation protocols and key interface components

Management of Labor Availability

  • Establishment of labor records and qualification profiles
  • Monitoring of employee availability and absence tracking
  • Interpretation of labor utilization dashboards and views

Configuration of Crafts, Crews, and Shifts

  • Definition of crafts and skill level hierarchies
  • Establishment of crew structures and composition rules
  • Administration of shift calendars and designated work periods

Work Assignment via GS and Scheduler

  • Summary of Graphical Scheduling and Scheduler tool functionalities
  • Selection criteria for assigning work orders
  • Methodology for synchronizing changes across scheduling applications

Daily Execution of Planned Schedules

  • Dispatching work orders to authorized technicians
  • Oversight of task progression and status transitions
  • Updating assignments to reflect daily operational changes

Work Blocking, Reassignment, and Exception Management

  • Identification and resolution of work order conflicts
  • Reassignment of tasks in response to resource availability changes
  • Mitigation of unexpected disruptions or schedule delays

Practical Scenarios: Day-in-the-Shop Simulation

  • Simulation of realistic dispatch cycles for operational readiness
  • Optimization of workload distribution across labor and crew units
  • Response protocols for emergent operational priorities

Practical Exercises Using BART Sample Work Orders

  • Processing of imported BART dataset records
  • Implementation of assignment workflows from start to finish
  • Execution of scenario-based diagnostic and troubleshooting procedures

Summary and Recommended Next Steps

Requirements

  • Familiarity with maintenance operations and best practices
  • Experience with work management processes and procedures
  • Proficiency in scheduling concepts and resource planning

Intended Audience

  • Foreworkers
  • Supervisors
  • Dispatch staff

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