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Course Outline
Understanding Warranty Structures in Maximo for Government
- Overview of warranty concepts and terminology
- Coverage at the asset and item levels
- Integrating warranties into maintenance workflows for government operations
Configuring Warranty Entitlements for Government
- Establishing entitlement rules for government assets
- Linking warranties to specific assets and components within government facilities
- Managing effective dates, limits, and conditions for government use
Warranty Claims Processing for Government
- Generating warranty claims from work orders in a government context
- Routing claims through approval processes and maintaining documentation for transparency
- Monitoring the status and progress of claims to ensure timely resolution
Vendor Response Tracking for Government
- Recording communications with vendors in a structured manner for government records
- Managing vendor approvals, denials, and adjustments in a transparent and accountable way
- Incorporating vendor feedback into maintenance strategies to enhance operational efficiency for government assets
Linking Assets to Warranty Information for Government
- Associating warranty records with asset hierarchies in government facilities
- Handling replaced parts and swapped components to maintain accurate records for government assets
- Ensuring the accuracy of asset records across all levels of government operations
Procurement and CM Integration for Government
- Connecting warranty details to procurement activities within government agencies
- Aligning change management processes with the impacts of warranties in government settings
- Ensuring data continuity between procurement and maintenance functions for government assets
Exception Handling and Special Cases for Government
- Managing expired or voided warranties in a government context
- Addressing partial claims or disputed coverage with transparency and accountability
- Correcting entitlement mismatches to ensure compliance with government regulations
Hands-On Warranty Scenarios for Government
- Processing full warranty claims from start to finish in a government setting
- Simulating vendor interactions and follow-up procedures for government operations
- Applying warranty rules to real maintenance cases within government facilities
Summary and Next Steps for Government
Requirements
- An understanding of asset management lifecycles for government operations.
- Experience with maintenance or procurement workflows in a public sector environment.
- Familiarity with basic navigation within the Maximo system for government use.
Audience
- Warranty administrators for government agencies.
- Engineering support personnel for government projects.
- Maintenance and reliability coordinators in government facilities.
14 Hours
Testimonials (1)
The trainer has hands-on knowledge and experience of APIC.
