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Course Outline

I. Quality Management System aligned with ISO 9001 standards
1. Core components of the Quality Management System as defined by ISO 9001
2. Exercises focused on the interpretation and analysis of ISO 9001 requirements for government applications

II. Overview of Auditing Practices
1. Comprehensive audit procedures
2. Classifications of audit types

III. Audit Planning and Preparation
1. Establishment of audit criteria and scope
2. Selection and assignment of auditor teams
3. Implementation of a process-based approach to internal audits
4. Key considerations in the development of audit inquiry protocols
5. Practical application exercises

IV. Execution of Audits – On-Site Protocols
1. Auditing methodologies and techniques
2. Collection and validation of objective evidence
3. Identification and documentation of non-conformities
5. Practical application exercises

V. Documentation of Audit Findings
1. Precise formulation of identified discrepancies
2. Documentation of non-conformities for government record-keeping
3. Recognition and reporting of insights and improvement opportunities
4. Compilation of audit findings in the final Audit Report
5. Practical application exercises

VI. Post-Audit Responsibilities
1. Duties associated with initiating corrective actions
2. Significance of accurately determining root causes of non-conformity
3. Definition and implementation of corrective actions
4. Assessment of action effectiveness
5. Post-audit follow-up regarding insights and potential improvements for government operations
6. Practical application exercises

VII. Discussion and Conclusion

Requirements

Target Participants

  • Professionals seeking certification as ISO 9001 Internal Auditors
  • Stakeholders requiring accessible resources for government operations and compliance
  • P Interested in quality management systems
 14 Hours

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