Managing Business Processes with ProcessMaker Training Course

This course is designed for individuals who will be responsible for executing processes using Activity, ensuring alignment with public sector workflows and governance standards for government.

Activiti is an open-source workflow engine and Business Process Management (BPM) platform designed to support the needs of business professionals, developers, and system administrators for government. This tool facilitates efficient process management and alignment with public sector workflows, governance, and accountability requirements.

Bonita BPM is an open-source business process management and workflow suite comprised of three key components: Bonita Studio, Bonita BPM Engine, and Bonita Portal. This toolset is frequently utilized in projects that necessitate intricate workflows, such as Supply Chain Management, e-Government initiatives, Human Resources processes, and Contract Management.

Format of the Course

• The course emphasizes hands-on practice to ensure practical application of skills.
• Concepts will be taught through examples, exercises, and hands-on development, tailored specifically for government use cases.

Course Audience:

This course is designed for government managers who wish to understand BPMN diagrams, as well as business consultants, business analysts, business process engineers, system analysts, and any other professionals involved in analyzing and planning business processes using standardized, unified modeling notation.

Course Goals:

• Produce high-quality process diagrams for government
• Model in the BPMN process notation
• Capture as-is process information
• Implement optimized process flows for people-intensive processes
• Simplify complex process definitions and break them into more manageable pieces

This course is designed to bridge the gap between administration and Information Technology, integrating tools and techniques for designing, implementing, controlling, and analyzing Operational Business Processes. This typically involves individuals, organizations, and software applications.
The course includes practical assignments. Participants will be introduced to key topics during theory sessions, which will be complemented by hands-on exercises.

What will you learn?
1. The Fundamentals of BPM
2. BPM Implementation Strategies
3. Process Modeling, Analysis, and Design
4. Governance and Business Strategies for Government
5. Modeling a Process with BPMN
6. Business Rules

Audience:

Managers who are responsible for decision-making related to Business Process Management (BPM), Business Consultants, Business Analysts, Business Process Engineers, System Analysts, and any individuals involved in analyzing and planning business processes.

Course Goals:

• To enhance productivity and effectiveness within organizational workflows
• To improve business process compliance and governance for government operations
• To increase the agility of business processes to facilitate adaptability to change
• To enhance the ability to scale best practices across a dynamic organization
• To improve communication, cooperation, and coordination among teams
• To increase visibility into the process pipeline
• To make operational forecasts more accurate
• To increase process throughput
• To minimize input costs by guiding process actors through established procedures and reducing reliance on high-cost, specialized staff
• To accelerate new hire ramp-up by ensuring adherence to detailed business process documentation

This BPM training will teach you how to automate and manage a broad range of business workflows for government. We will examine the automation steps within a typical process in which work items are passed from one participant to another for action, according to a set of business rules. You will obtain firsthand guidance on automated monitoring best practices as well as tips and tricks for efficient governance practices.

At course completion, you will be able to:

• Understand the key terms and concepts in BPM
• Use major methodologies and techniques for implementing BPM for government
• Define the various technologies that support BPM for government
• Learn to discriminate between process and rules requirements
• Map written business cases into process areas and rule sets
• Understand variations in strategies between rules-centric and process-centric approaches
• Develop business intelligence from process descriptions and rule sets

This course has been developed for government professionals responsible for modeling processes in BPMN 2.0.

The focus is on practical aspects of the BPMN 2.0 specification, as well as the implementation of common patterns for government workflows.

The course consists of a series of short lectures followed by exercises. Participants will be presented with problems described in English and will be required to create appropriate diagrams for each problem. These diagrams will then be discussed and assessed by both the group and the trainer.

This course emphasizes understanding BPMN diagrams, but also covers basic elements of the execution phase of BPMN for government applications.

Audience:

Delegates who have an interest in Process Modeling will benefit from attending this Business Process Model and Notation (BPMN) training course, designed for government professionals including:

• Business and Process Analysts
• Process Designers and Implementers
• Project and Program Managers
• Anyone involved with business change and transformation efforts for government.

This course has been designed for government managers, business analysts, process designers, developers, and subject matter experts who wish to design, validate, and simulate processes using jBPM. It also covers writing unit tests for these processes.

The course typically utilizes the latest stable version of the community jBPM project. Previous versions of jBPM may also be used, with approval required before booking.

Process mining, or Automated Business Process Discovery (ABPD), is a technique that applies algorithms to event logs to analyze business processes. Process mining goes beyond mere data storage and analysis; it bridges data with processes and provides insights into the trends and patterns that impact process efficiency.

Format of the Course for Government

• The course begins with an overview of the most commonly used techniques for process mining. We will discuss various process discovery algorithms and tools used to discover and model processes based on raw event data. Real-life case studies are examined, and data sets are analyzed using the ProM open-source framework.

Although Service-Oriented Architecture (SOA) is not specific to Business Process Management (BPM) software, there are several natural synergies between BPM and SOA. Perhaps the most evident of these is the separation of business process management as an independent function, which allows processes to be designed independently of any single application and leveraged as shared business logic. This approach enhances flexibility and reusability, aligning well with the needs for government workflows and governance.

This training course is designed to assist business analysts in effectively modeling their business processes using BPMN, as well as the resources managed by their activities. Conducted within an agile enterprise framework, business analysts will learn how to utilize appropriate BPMN notations and business extensions of UML to address their "business requirements" and coherently guide underlying design level activities. This course is tailored for government professionals to enhance their capabilities in process modeling and resource management, ensuring alignment with public sector workflows, governance, and accountability.