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Course Outline
Introduction to Microsoft 365 for Government Teams, OneDrive, Planner, and Copilot
- Platform overview and licensing considerations for government
- Roles and responsibilities for administrators and users in a government context
- Governance, compliance, and data residency fundamentals for government operations
Microsoft Teams: Collaboration and Meetings for Government
- Creating teams and channels, managing membership, and ensuring secure access
- Meeting setup, recordings, live collaboration features, and compliance with government standards
- Best practices for organizing channels and sharing files within a government environment
Microsoft Teams: Advanced Management and Governance for Government
- Configuring teams policies, external access controls, and adhering to government regulations
- Retention, eDiscovery, and audit logging for Teams content in a government context
- Integrating apps, bots, and connectors to enhance collaboration within government agencies
OneDrive for Business: Personal Storage and Sharing for Government
- Syncing files, selective sync options, and cross-device access for government users
- File sharing permissions, secure external sharing, and compliance with government security requirements
- Version history, file restoration, and managing storage quotas in a government setting
Planner: Task Management for Government Teams
- Creating plans, buckets, and assigning tasks to support government projects
- Tracking progress, using labels, and setting due dates for government workflows
- Integrating Planner with Microsoft Teams and Outlook for enhanced productivity in government operations
Microsoft Copilot: Practical Use Cases and Controls for Government
- Using Copilot to draft emails, documents, and meeting summaries for government communications
- Implementing prompting strategies and verifying AI outputs for accuracy in a government context
- Ensuring privacy, secure data handling, and administrative controls for Copilot usage within government agencies
Integrations and Automation for Government
- Connecting Planner, Teams, and OneDrive with Power Automate to streamline government processes
- Automating approvals, notifications, and file workflows to enhance efficiency in government operations
- Utilizing connectors and templates for common business processes within government agencies
Security, Compliance, and Admin Best Practices for Government
- Configuring conditional access and multi-factor authentication (MFA) for Microsoft 365 in a government setting
- Implementing data loss prevention, sensitivity labels, and information protection to meet government standards
- Conducting audits, generating reports, and monitoring user activity to ensure compliance with government regulations
User Adoption, Training, and Change Management for Government
- Designing role-based training programs and quick-reference guides for government employees
- Measuring adoption success and collecting user feedback to improve government operations
- Creating internal champions and developing sustainment plans to support ongoing use of Microsoft 365 in government agencies
Summary and Next Steps for Government
Requirements
- An understanding of organizational collaboration needs for government operations.
- Experience using email and basic productivity applications.
- Familiarity with IT policies and information governance in a public sector environment.
Audience
- Office professionals and team leads who wish to enhance collaboration within government agencies.
- IT support staff and administrators who aim to manage Microsoft 365 services for government entities.
- HR or training coordinators who seek to facilitate user adoption of new technologies in government settings.
14 Hours
