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Course Outline
Module 1: Introduction and Fundamentals
- Overview of Microsoft Intune / Endpoint Manager
- Relationship between Configuration Manager and Intune (co-management, cloud attach)
- Advantages of modern endpoint management for government operations
- Key concepts: devices, applications, data, users
- Intune architecture, roles, and licensing requirements for government agencies
Module 2: Identity and Access Management
- Fundamentals of Microsoft Entra ID / Azure AD
- Synchronization processes from Active Directory to Entra ID (Azure AD Connect)
- Device join options: Azure AD Join, Hybrid AD Join for government environments
- Roles, groups, and permissions management in Intune
- Conditional Access policies and their integration with Intune for enhanced security
Module 3: Device Enrollment Strategies
- Enrollment methods for various devices (Windows, iOS, Android, macOS)
- Concepts, profiles, and processes of Windows Autopilot for streamlined deployment
- Automated enrollment with Apple's DEP (Device Enrollment Program) and Google's Zero-touch for government use
- Differentiating between personal device (BYOD) and corporate device management for government agencies
- Comparing MDM (Mobile Device Management) and MAM (Mobile Application Management)
Module 4: Configuration and Compliance Policies
- Device compliance policies to ensure security standards in government operations
- Configuration policies (Configuration Profiles) for consistent device settings
- Implementing device restrictions and security controls for government endpoints
- App Protection Policies to safeguard sensitive data on personal devices
- Conditional access policies based on compliance status for enhanced security in government networks
Module 5: Application Management Practices
- Types of applications supported by Intune: Line of Business (LOB), Win32, Microsoft Store, and web apps
- Deployment, installation, uninstallation, and updating processes for applications in government settings
- Strategies for application data protection to meet government security requirements
- Differentiating between application policies and corporate data management for government agencies
- Managing licenses and assignments of applications for efficient resource allocation
Module 6: Updates and Patches Management
- Integration of Windows Update for Business with Intune for seamless updates in government environments
- Feature and quality update policies to ensure timely security patches
- Deployment ring models for controlled rollouts in government agencies
- Monitoring the status of updates to maintain operational readiness
- Update strategies tailored for corporate environments, including those in the public sector
Module 7: Security and Protection Measures
- Microsoft Defender for Endpoint and its integration with Intune for enhanced security in government operations
- Implementation of Microsoft security baselines and templates to meet government standards
- Threat protection mechanisms, including antimalware and firewall configurations
- Device encryption (BitLocker) and encryption policies to protect data at rest for government use
- Certificate management and secure configuration of VPN/Wi-Fi profiles for government networks
Module 8: Monitoring, Reporting, and Troubleshooting Techniques
- Utilization of dashboards and default reports to track performance and compliance in government operations
- Reviewing logs and diagnostics for issues such as enrollment errors and policy management
- Support and troubleshooting tools available within Intune for government IT teams
- Use of administration portals (device portal, company portal) to assist end-users in government agencies
- Setting up alerts and notifications for proactive issue resolution in government environments
Module 9: Advanced Scenarios and Integrations
- Co-management strategies with Configuration Manager for hybrid environments in government settings
- Device management without enrollment, including “Autopilot for existing devices” in government agencies
- Integrations with other Microsoft services (Defender, Azure, Copilot) to enhance security and efficiency
- Automation techniques using PowerShell and the Graph API for streamlined operations in government IT
- Governance strategies and enterprise-scale structures to ensure compliance and scalability in government agencies
- Best practices for designing and implementing Intune solutions in government environments
Summary and Next Steps
Requirements
- An understanding of Microsoft 365 and Azure environments for government
- Experience with Windows or mobile device management
- Familiarity with organizational IT security principles
Audience
- System administrators
- Endpoint management specialists
- IT professionals responsible for managing enterprise devices and security policies
21 Hours
