System Center Operations Manager (SCOM) Administration and Monitoring Training Course

About This Course

This three-day, instructor-led program provides essential training for individuals transitioning into data management positions or those whose current responsibilities are expanding to include database technologies. The curriculum covers core database principles, including various data storage models, query languages, and architectural design strategies.

Audience Profile

This training is designed for personnel who are preparing for new roles involving data administration or whose existing duties now require the application of database systems. It supports workforce development initiatives for government employees by providing standardized knowledge for modern data management requirements.

At Course Completion

Upon successful completion of this course, participants will be equipped to:
• Articulate fundamental database concepts within the SQL Server 2016 environment
• Explain the database languages utilized in SQL Server 2016
• Outline data modeling methodologies
• Differentiate between normalization and denormalization strategies
• Analyze relationship types and their impact on database architecture
• Evaluate how design choices influence system performance
• Identify and describe standard database objects

About This Course

This three-day Instructor-Led Training (ILT) program is designed to address the requirements of information technology professionals responsible for administering, configuring, troubleshooting, and operating Office 365 services. The curriculum covers associated identities, dependencies, prerequisites, and supporting technologies. Emphasis is placed on the competencies needed to manage Office 365 tenants and core services, including Exchange Online, SharePoint Online, and Teams. Additionally, the course addresses security and compliance features within the Office 365 environment, ensuring participants are equipped with the necessary tools for government operations.

Audience Profile

This curriculum is intended for IT professionals and system administrators seeking to master administration and troubleshooting methodologies for Office 365. Participants are expected to possess a minimum of three years of professional experience in their respective domains, particularly within system administration, network administration, and messaging infrastructure.

At Course Completion

Upon successful completion of this course, students will be able to:

• Explain the functionality of Office 365 services.
• Administer Office 365 using the Microsoft 365 admin center and Office 365 services admin centers.
• Manage and troubleshoot directory synchronization and directory objects.
• Manage and troubleshoot Exchange Online.
• Manage and troubleshoot Teams.
• Manage and troubleshoot SharePoint Online.
• Plan and deploy Microsoft 365 Apps for enterprise.
• Manage and troubleshoot compliance and security within Office 365.

About This Course

This five-day training program equips participants with the necessary knowledge and technical capabilities to plan and administer a Microsoft SharePoint 2016 environment. The curriculum instructs learners on deployment, administration, and troubleshooting procedures for SharePoint infrastructure. Additionally, it offers guidelines, best practices, and critical considerations designed to optimize SharePoint implementations.

This module serves as the initial component of a two-course sequence intended for IT professionals and aligns with the SharePoint 2016 IT Pro certification requirements.

Audience Profile

The curriculum is designed for seasoned IT professionals seeking to master the installation, configuration, deployment, and management of SharePoint 2016 within data center or cloud-based environments.

Participants typically possess at least one year of hands-on* experience in planning and maintaining SharePoint, along with two years of expertise in dependent core technologies. These technologies include Windows Server 2012 R2 or later versions, Internet Information Services (IIS), Microsoft SQL Server 2014 or later, Active Directory Domain Services (AD DS), and networking infrastructure services.

The minimally qualified candidate typically:

• Serves as an IT professional responsible for planning, implementing, and maintaining multi-server SharePoint 2016 deployments.
• Demonstrates working knowledge of, and preferably practical experience with, SharePoint Online.
• Exhibits broad familiarity with various SharePoint workloads.
• Has prior experience in business continuity management, encompassing data backup, restoration, and high availability protocols.
• Demonstrates proficiency with authentication and security technologies.
• Has operational experience with Windows PowerShell.

* The required hands-on or job experience must derive from a solutions-based role involving multiple SharePoint solutions, including document management, content management, and search capabilities.

At Course Completion

• Articulate the key features of SharePoint 2016.
• Design an information architecture for a SharePoint 2016 deployment.
• Design a logical architecture for a SharePoint 2016 deployment.
• Design the physical architecture for a SharePoint 2016 deployment.
• Install and configure SharePoint 2016.
• Create and configure web applications and site collections.
• Plan and configure service applications for a SharePoint 2016 deployment.
• Manage users and permissions, and secure content in a SharePoint 2016 deployment.
• Configure authentication in a SharePoint 2016 deployment.
• Configure platform and farm-level security in a SharePoint 2016 deployment.
• Manage information taxonomy in SharePoint web applications and site collections.
• Configure and manage user profiles and audiences.
• Configure and manage the search experience in SharePoint 2016.
• Monitor, maintain, and troubleshoot a SharePoint 2016 deployment.

This curriculum provides IT professionals with the necessary knowledge to manage Azure subscriptions, secure identities, administer infrastructure, configure virtual networking, establish connectivity between Azure and on-premises environments, manage network traffic, deploy storage solutions, create and scale virtual machines, implement web applications and containers, perform data backup and sharing, and monitor system performance. This training is designed for individuals pursuing the role of Azure Administrator, a position responsible for managing identity, governance, storage, compute, and virtual networks within cloud environments. Participants will learn to provision, size, monitor, and adjust resources in accordance with established best practices for government applications.

This instructor-led, live training session (US, available online or onsite) is designed for entry-level IT professionals seeking foundational knowledge of Microsoft Azure and cloud computing.

Upon completion of this course, participants will be able to:

• Demonstrate comprehension of fundamental cloud principles.
• Recognize core Azure services.
• Outline essential solutions and management tools within the Azure environment.
• Articulate general security and network security capabilities.
• Explain features related to identity, governance, privacy, and compliance.
• Evaluate Azure cost management strategies and Service Level Agreements (SLAs).

Course Overview

This instructional module outlines established protocols and methodologies for modeling, visualizing, and analyzing data using Power BI, ensuring alignment with organizational business objectives and technical specifications. Participants will learn to extract and process information from diverse sources, encompassing both relational and non-relational systems. Furthermore, the curriculum addresses the implementation of robust security standards and governance policies across Power BI environments, including dataset management and group configurations. It also covers the administration, deployment, and distribution of reports and dashboards to facilitate efficient content sharing for government operations.

Target Participants

This training is designed for data professionals and business intelligence specialists seeking to enhance their capabilities in accurate data analysis via Power BI. It is particularly relevant for personnel responsible for developing visual reports that utilize data platform technologies deployed in cloud-based and on-premises infrastructure.

Competencies Acquired

• Ingest, cleanse, and transform data sets
• Structure data models to ensure performance and scalability
• Design and generate analytical reports
• Execute advanced analytical techniques on reports
• Administer and distribute report assets

About This Course

The Dynamics 365 Finance and Operations suite encompasses a comprehensive range of applications, including Dynamics 365 Finance, Dynamics 365 Supply Chain Management, and Dynamics 365 Supply Chain Management Manufacturing. The Dynamics 365 Finance component enables organizations to automate and modernize global financial processes, monitor real-time performance, forecast outcomes, and leverage data-driven insights for business expansion. By utilizing artificial intelligence (AI), entities can unify financial workflows, minimize operational costs, and mitigate risk while enhancing strategic decision-making capabilities. Conversely, Dynamics 365 Supply Chain Management facilitates the transformation of manufacturing and logistics operations through predictive analytics derived from AI and the Internet of Things (IoT). This functionality extends across planning, production, inventory, warehouse, and transportation management to optimize efficiency, product quality, and profitability. It supports intelligent manufacturing, asset lifecycle optimization, and supply chain automation. For additional details, consult https://docs.microsoft.com/learn/paths/get-started-finance-operations/. This module emphasizes the core features of Dynamics 365 Finance most relevant to end users and consultants serving government entities for government.

Audience Profile

The Dynamics 365 for Finance and Operations Functional Consultant is tasked with conducting discovery sessions, documenting requirements, collaborating with subject matter experts and stakeholders, translating business needs into technical specifications, and configuring the solution. This role involves implementing solutions using native capabilities, codeless extensibility options, and integrated application services.

At Course Completion

Upon finishing this course, participants will be equipped to:

• Navigate efficiently using search, filtering, and query functions
• Utilize operational workspaces effectively
• Manage Business Document Management processes
• Implement record templates
• Integrate Power BI with Dynamics 365 Finance and Operations applications
• Customize workspace interfaces
• Determine appropriate use cases for the Power Platform within Dynamics 365 Finance and Operations
• Assign security roles to user accounts
• Execute and interpret security reports
• Establish and utilize approval workflows
• Understand Organization Hierarchy structures and their applications
• Apply personalization features to tailor user experiences
• Operate the Data Management workspace
• Create and deploy entity templates
• Migrate configuration data across legal entities
• Import, export, and manage data via Office Integration tools
• Utilize the Regression Suite Automation Tool (RSAT)
• Develop User Acceptance Tests (UAT) and associated test plans
• Create and maintain Business Process Modeler (BPM) models
• Employ issue search functionality to resolve technical matters

About This Course

Technical instruction for developers. Professionals who design and enhance Microsoft Dynamics 365 Finance and Operations applications utilize standardized coding practices, extensible capabilities, and external integrations to deliver comprehensive solutions that align with organizational business needs.

Audience Profile

Designed for government entities seeking skilled Microsoft Dynamics 365 Finance and Operations Apps Developers.

This five-day instructor-led training program is designed to address the requirements of information technology specialists involved in the evaluation, planning, deployment, and operational management of Microsoft Office 365 services. The curriculum covers essential components such as identity management, system dependencies, infrastructure prerequisites, and supporting technologies. Instruction emphasizes the competencies necessary to provision an Office 365 tenant, including the establishment of federation with existing user identities, as well as the skills required for the ongoing maintenance and support of the tenant and its user base.

This course is intended for IT professionals responsible for the planning, configuration, and management of Office 365 environments. Participants are expected to possess a comprehensive understanding of various on-premises technologies, including Domain Name System (DNS) and Active Directory Domain Services (AD DS). Furthermore, students should demonstrate a working knowledge of Microsoft Exchange Server, Microsoft Lync Server or Skype for Business Server, and Microsoft SharePoint Server. This training provides government agencies with the specialized expertise needed to effectively implement and govern cloud-based solutions for government operations.

Upon completion of this course, participants will be able to:

• Formulate an Office 365 deployment strategy, configure the Office 365 tenant, and plan a pilot implementation.
• Administer Office 365 users, groups, and licenses, and configure delegated administration protocols.
• Design and configure client connectivity for Office 365 services.
• Plan and configure directory synchronization between Microsoft Azure Active Directory and on-premises AD DS.
• Plan and execute the deployment of Office 365 ProPlus.
• Manage Microsoft Exchange Online recipients and assign appropriate permissions.
• Plan and configure Exchange Online services.
• Plan and configure Microsoft Teams.
• Plan and configure Microsoft SharePoint Online.
• Design and implement Office 365 collaboration solutions.
• Plan and configure integration between Office 365 and Microsoft Azure Information Protection.
• Monitor and review Office 365 services, and troubleshoot related issues.
• Plan and implement identity federation between on-premises AD DS and Azure Active Directory.

This curriculum is tailored for individuals pursuing the Microsoft 365 Administrator position who have successfully attained one of the designated Microsoft 365 role-based administrator certifications, serving as a valuable resource for government entities seeking to enhance their administrative capabilities.

About This Course

This curriculum establishes essential concepts regarding the evaluation and advantages of implementing cloud-based solutions and the Software as a Service (SaaS) model, with primary emphasis on Microsoft 365 offerings. Participants will first engage with core cloud computing principles, including an overview of Microsoft’s cloud infrastructure. Instruction introduces Microsoft Azure and clarifies distinctions between Microsoft 365 and Office 365. Subsequent modules provide a comprehensive examination of Microsoft 365, comparing legacy on-premises systems with cloud-based deployments, reviewing enterprise mobility capabilities, and analyzing collaborative tools. The program further addresses security protocols, regulatory compliance, privacy standards, and trust frameworks within Microsoft 365, concluding with an overview of subscription structures, licensing, billing processes, and support mechanisms designed for government

Audience Profile

This course targets business decision-makers and information technology professionals seeking to implement cloud services within their agencies or those requiring foundational understanding of cloud computing. Content addresses the strategic considerations and operational benefits of adopting general cloud services and the SaaS model, particularly regarding Microsoft 365 applications.

At Course Completion

Upon successful completion of this program, participants will be able to:

• Distinguish among various cloud service models.
• Identify key distinctions between Microsoft 365 subscription tiers.
• Develop migration strategies for Microsoft 365 services.
• Differentiate between Microsoft on-premises solutions and Microsoft 365 cloud services.
• Explain how Microsoft 365 facilitates collaborative workflows.
• Describe identity management across cloud, on-premises, and hybrid environments.
• Outline device management and security protections, including Intune implementation.
• Detail data protection measures, including Azure Information Protection.
• Explain general compliance requirements and specific Microsoft 365 compliance features.
• Navigate Microsoft 365 subscription options, licensing, billing, and support resources.

This instructor-led, live training session in US (conducted online or onsite) is structured to assist participants in preparing for the Microsoft Azure Administrator Associate (AZ-104) certification examination. The curriculum addresses the competencies necessary to administer Azure resources, encompassing Azure virtual machines, storage solutions, and network management.

The program emphasizes practical application and governance best practices, ensuring that learners acquire the technical proficiency required for roles in cloud infrastructure management for government environments. This training is specifically designed for government personnel seeking to validate their skills in deploying and managing Microsoft Azure services.

This facilitated training program, available in US (remote or in-person), is structured to assist attendees in preparing for the Microsoft Azure Developer Associate (AZ-204) certification examination. The curriculum encompasses essential principles of Azure solution development, addressing compute, storage, and security capabilities. It delivers a thorough overview of Azure development practices, utilizing specific tools and services designed for application construction, validation, and deployment, providing comprehensive resources for government professionals.

This instructor-led, live training in US (online or onsite) is designed to assist professionals seeking preparation for the Microsoft Azure Solutions Architect Expert (AZ-305) certification examination. The curriculum addresses advanced cloud computing principles and Azure service capabilities. It offers a thorough overview of Azure solutions architecture, encompassing foundational concepts, key components, and available services. Participants will gain insight into designing and deploying Azure solutions in accordance with established best practices and industry standards for government.

This five-day instructor-led curriculum is developed primarily for information technology practitioners with prior experience using Windows Server. It targets professionals responsible for overseeing identity management, networking infrastructure, storage solutions, and compute resources via Windows Server 2019, requiring a comprehensive understanding of applicable scenarios, requirements, and deployment options. The program equips IT personnel with the essential administrative competencies necessary to deploy and maintain Windows Server 2019 across diverse organizational environments for government operations.