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 Duration 28 hours

Course Outline

1. Foundational Frameworks

Core tenets of user-centric design

Establish ISO 9241 as a critical standard within the usability domain

Distinguish between usability metrics and the broader user experience

Accurately articulate user requirements and objectives

2. Research Methodologies

Outline essential components of use

Formulate structured interviewing techniques for target audiences

Differentiate between direct observation and analytical interpretation

Collect and evaluate validated user data

Develop robust research techniques and methodological approaches

3. Contextual Analysis

Identify prospective users of the system or product

Construct user personas and interpret underlying requirements

Explain Hick’s Law regarding the relationship between interface options and cognitive load

Define and manage the constituent elements of user stories

4. Usability Metrics

Define usability through the lenses of effectiveness, efficiency, and satisfaction

Leverage behavioral data to assess the quality of design concepts

Utilize A/B testing to select optimal design alternatives

Elucidate the significance of iterative design processes

5. Information Architecture

Structure complex information into organized experiences

Establish effective interaction flows between users and services

Systematically organize, label, and structure content and functionalities

Distinguish between implementation, mental, and conceptual models

6. Interaction Design

Describe established user interface design patterns

Select appropriate interactive controls for interface design

Define the concept of progressive disclosure

Differentiate between interaction design and information architecture

Emphasize the necessity of consistency in user interface design

7. Visual Design

Apply universal principles of visual design in interface creation

Assess the efficacy of page layouts

Select suitable interactive controls for interface design

Enhance research insights through eye-tracking methodologies

8. Prototyping

Select appropriate prototyping methods, such as paper or digital

Describe the distinctions between prototypes and sketches

Evaluate multiple design solutions prior to final selection

Practically execute paper prototype creation

9. Evaluation and Audit

Review Jacob Nielsen’s usability heuristics and related principles

Identify various types of usability evaluation

Document data derived from usability assessments

Assess system usability by applying established heuristics.

Requirements

No specific prerequisites are required to participate in this course.

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