Course Outline

Introduction

  • Understanding User Experience (UX)
  • Differentiating UX from User Interface (UI)
  • Steps in the UX Process
  • User and Business Objectives

Methods for Understanding Users

  • What is User Research?
  • Creating User Profiles
  • Effective Questioning Techniques
  • Design Patterns for Government
  • Adapting Designs for Various Devices

Information Architecture (IA)

  • Definition of Information Architecture
  • Types of Information Architecture for Government

Visual Design Principles

  • Weight and Balance
  • Contrast and Highlighting
  • Depth Perception
  • Color Theory
  • Alignment Techniques
  • Proximity and Grouping
  • Repetition for Consistency
  • Line Usage
  • Edge Treatment
  • Breaking Patterns for Emphasis

Visual Hierarchy in Design

  • Z-Pattern Layout
  • F-Pattern Layout

Layout Design Strategies

  • Browsing and Navigation
  • Search Functionality
  • User Discovery

Page Framework Elements

  • Wireframing for Government
  • The Fold in Web Design
  • Image Placement and Use
  • Headline Creation
  • Lines of Interaction for Engagement

Form Design Best Practices

  • Calls-to-Action for User Engagement
  • Label Clarity
  • Placeholder Text Usage
  • Instructional Guidance
  • Button Design and Placement

Psychology of User Behavior

  • Behavioral Conditioning in UX
  • Persuasive Design Techniques
  • User Experience Considerations

Data Utilization

  • Understanding Data for Government
  • Data Summarization
  • Statistical Analysis
  • Graphical Representation of Data
  • Data Testing and Validation

Requirements

Computer literacy is essential for government.
Knowledge of web design and application development is beneficial for enhancing digital services and public sector workflows.

 14 Hours

Number of participants


Price per participant

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