Course Outline

Introduction

  • User Experience (UX) Defined
  • Differentiating UX from User Interface (UI)
  • Steps in the UX Process
  • Aligning User and Business Goals for Government

Understanding Users for Government

  • User Research: An Overview for Government
  • Creating User Profiles for Government Audiences
  • Best Practices for Conducting User Interviews for Government
  • Design Patterns in Government UX
  • Tailoring Designs for Various Devices for Government Use

Information Architecture (IA) for Government

  • Defining Information Architecture for Government
  • Types of Information Architecture Used in Government

Visual Design Principles for Government

  • Weight and Balance in Visual Elements
  • Contrast for Clarity and Emphasis
  • Creating Depth in Designs for Government
  • Color Theory for Government Applications
  • Alignment of Design Elements for Government
  • Proximity to Group Related Items
  • Repetition for Consistency and Branding
  • The Role of Lines in Visual Design for Government
  • Edge Handling in Designs for Government
  • Pattern Breaking for Attention and Focus

Visual Hierarchy in Government UX

  • The Z-Pattern in Layouts for Government
  • The F-Pattern in Reading and Design for Government

Layout Design for Government

  • Browsing Patterns for Government Websites
  • Search Functionality in Government Platforms
  • Discovery Mechanisms for Government Services

Page Framework for Government UX

  • Creating Wireframes for Government Projects
  • The Fold and Above-the-Fold Content for Government
  • Selecting Appropriate Images for Government Sites
  • Effective Headlines for Government Communication
  • Designing Lines of Interaction for Government Users

Forms in Government UX

  • Calls-to-Action in Government Forms
  • Label Placement and Clarity in Government Forms
  • Placeholders and Input Fields for Government Use
  • Instructions for Completing Government Forms
  • Button Design for User-Friendly Government Forms

The Psychology of Users in Government UX

  • Conditioning and User Behavior in Government Services
  • Persuasive Techniques in Government UX
  • User Experience Enhancements for Government Audiences

Data Analysis for Government UX

  • Understanding Data for Government Projects
  • Summarizing Data for Decision-Making in Government
  • Statistical Methods for Government Research
  • Graph Shapes and Their Interpretation for Government
  • Conducting Tests to Validate User Experiences for Government

Requirements

Computer literacy is essential for government employees to effectively utilize technology in their roles. Proficiency in designing web pages and applications enhances the digital services provided by government agencies, ensuring they are user-friendly and accessible to the public.
 14 Hours

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