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Duration 14 hours
Course Outline
- Foundations of Contemporary Management
- The historical progression of management methodologies.
- Distinct characteristics of public and private entities operating within VUCA conditions.
- Essential competencies required of modern public sector leaders.
- The VUCA Environment: Challenges for Modern Institutions
- Definition of VUCA (Volatility, Uncertainty, Complexity, Ambiguity).
- The impact of these factors on institutional operations and governance.
- Strategies for establishing resilience and adaptability in dynamic operational landscapes.
- Change as a Fundamental Aspect of Institutional Operations
- Classification and origins of organizational change.
- The cyclical phases of the change implementation process.
- Assessment of opportunities and risks associated with transformational shifts.
- Change Management Practices
- Core principles governing effective change management for government.
- Phases involved in executing organizational change.
- Methods for involving staff in transformational initiatives.
- Techniques for monitoring and assessing change outcomes.
- Application of Systems Thinking
- Foundational concepts of systems thinking.
- Analysis of interdependencies and root causes of operational issues.
- Decision-making frameworks that account for the holistic institutional system.
- Application of Theory of Constraints (TOC)
- Underlying assumptions and objectives of TOC.
- Processes for identifying and evaluating operational constraints.
- Strategies for managing performance bottlenecks.
- Leveraging TOC for sustained process enhancement.
- Cultivating Employee Motivation
- Differentiation between intrinsic and extrinsic motivational drivers.
- Key factors affecting workforce engagement and commitment.
- The role of leadership in fostering sustained motivation.
- Maintaining team morale during periods of transition.
- Addressing Psychological Barriers to Change
- Underlying mechanisms of resistance to organizational change.
- Emotional responses associated with the change process.
- Strategies for mitigating resistance and enhancing readiness for transition.
- Development of psychological resilience among staff.
- Effective Communication During Change
- The critical role of communication in change management for government.
- Development of structured communication plans.
- Protocols for conducting difficult discussions.
- Prevention of conflict and misunderstanding within the workforce.
- Shaping Institutional Culture
- Definition and components of organizational culture.
- The influence of culture on institutional efficiency and accountability.
- Cultivating an environment that supports development and innovation.
- The leader’s responsibility in defining and shaping cultural norms.
- Enhancing Staff Competencies
- Identification of skill gaps and development requirements.
- Design of structured professional growth pathways.
- Utilization of feedback as a mechanism for professional development.
- Fostering a culture of continuous learning and improvement.
- Optimizing Team Collaboration
- Establishing trust within multidisciplinary teams.
- Improving inter-departmental coordination and cooperation.
- Effective management of workforce diversity.
- Approaches to collective problem-solving and decision-making.
- Leadership in a VUCA Context
- Competencies required for future public sector leadership.
- Strategies for decision-making under conditions of uncertainty.
- Adoption of adaptability and agility in administrative management.
- Supporting staff effectiveness in evolving operational environments.
- Summary and Practical Application of Knowledge
- Review of essential management tools and methodologies.
- Creation of individualized action plans for implementation.
- Best practices for effective governance and management in VUCA settings.
Requirements
No prior prerequisites are required.
Testimonials (2)
Provided and explained very clearly a lot of foundational concepts, which fit well with the team's level of learning. The exercises were very engaging and I believe my team were comfortable and participated very well. Coordinating with the trainer as well was very seamless.
Christlan Tolentino - Canadian Blood Services
Course - Critical Thinking
SMART Goal session was the most enjoyable part of the training that helped me manage my time properly. it helps me set my goal clearer and i could really see that setting SMART Goal can relate to almost everything such as Finance, Social Life, Career and Personal Growth.
