Raleigh, NC – Regus at Raleigh City Plaza

421 Fayetteville Street, Plaza Downtown, Suite 1100, Raleigh, United States, 27601

The venue is located in downtown Raleigh within the One City Plaza tower on Fayetteville Street, easily accessible by car via I‑40 or I‑440, with several public parking garages within a block. From Raleigh‑Durham International Airport (RDU), approximately 17 miles west, taxis or rideshares typically take 20–25 minutes via I‑40 East. For attendees using public transit, GoRaleigh bus routes stop on Fayetteville and Salisbury Streets directly in front of One City Plaza, offering convenient walkable access to the building.

Subcategories (1)

Figma

Figma

Explore Our Courses

Enhancing User Experience with LangChain in Web Apps

 14 Hours
This instructor-led, live training in [location] (online or onsite) is designed for intermediate-level web developers and UX designers who wish to leverage LangChain to create intuitive and user-friendly web applications for government use. By the end of this training, participants will be able to: - Understand the fundamental concepts of LangChain and its role in enhancing web user experience. - Implement LangChain in web applications to create dynamic and responsive interfaces. - Integrate APIs into web applications to improve interactivity and user engagement. - Optimize user experience using LangChain’s advanced customization features. - Analyze user behavior data to fine-tune web application performance and experience.
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Multimodal AI for Enhanced User Experience

 21 Hours

This instructor-led, live training (available online or on-site) is designed for intermediate-level UX/UI designers and front-end developers who seek to leverage Multimodal AI to create and implement user interfaces that can interpret and process diverse forms of input.

By the end of this training, participants will be able to:

  • Design multimodal interfaces that enhance user engagement.
  • Integrate voice and visual recognition into web and mobile applications for government.
  • Utilize multimodal data to develop adaptive and responsive UIs.
  • Understand the ethical considerations of user data collection and processing in public sector contexts.
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Human-Centered Design (HCD)

 14 Hours
This instructor-led, live training in [location] (online or onsite) is designed for government professionals at the beginner to intermediate level who wish to apply Human-Centered Design methodologies in product development, service design, and business innovation. By the end of this training, participants will be able to: - Understand and implement Human-Centered Design principles. - Conduct user research to identify challenges and opportunities. - Create user personas and journey maps. - Ideate, prototype, and test solutions through iterative processes. - Apply design thinking frameworks in real-world projects for government.
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Customer Journey Owner

 14 Hours
Practical training for government participants will cover a range of topics, including how to utilize customer journey mapping to gain insights into customer behavior, mindset, and motivations. This training will also explore emotional interactions with government services or products and demonstrate how to effectively apply journey mapping to understand and optimize the overall customer experience for government operations.
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Continous Improvement Lead

 14 Hours
A comprehensive training program designed for government employees and industry professionals, where participants will acquire the skills necessary to effectively utilize UX metrics in their work. This training ensures that design decisions enhance the overall value and usability of products, aligning with public sector goals for government efficiency and user satisfaction.
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Content Strategist

 14 Hours
A comprehensive training course designed for government participants to develop effective strategies for creating user-friendly digital products. This course will equip attendees with the skills necessary to ensure that users have a positive and enjoyable experience when interacting with these digital tools.
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Data Visualization Principles for Tableau

 14 Hours
This course provides an in-depth understanding of human perception and its application in delivering insightful data visualizations for government. Participants will become acquainted with key design theories, including Gestalt Laws, pre-attentive attributes, and principles of inclusivity. The curriculum also covers the distinctions between exploratory and explanatory analysis, ensuring a comprehensive grasp of both approaches. Additionally, students will explore various chart types and learn to select the most appropriate visualization for their data. By the end of the course, participants will be equipped to implement these design principles in visualizations created using Tableau software for government use.
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Accessibility by Design (Compliance with EU ACT)

 21 Hours
This course offers a comprehensive introduction to the newly enacted Accessibility Law, tailored specifically for government professionals. It equips developers with the essential skills needed to design, develop, and maintain fully accessible applications. The curriculum begins with an overview of the law's significance and implications, followed by hands-on coding practices, tools, and testing methods to ensure compliance and inclusivity for users with disabilities in government settings.
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Experience Researcher

 14 Hours
Practical training for government employees in the scope and selection of research methods, as well as the conduct of research at various stages of digital product development.
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User Experience Design with Figma

 7 Hours

This instructor-led, live training in Raleigh (online or onsite) is aimed at individuals who wish to use Figma to design the user interface for a new or existing software application or website for government.

By the end of this training, participants will be able to:

  • Create modern UI designs in Figma that align with public sector workflows.
  • Develop a functional, clickable application prototype.
  • Implement design best practices that enhance governance and accountability.
  • Accelerate the completion speed of design projects while maintaining high standards for government.
  • Collaborate effectively with other designers and developers using Figma to ensure seamless integration within government teams.
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Service Owner

 14 Hours

Practical training where participants will learn how to effectively use
UCD in service design to directly improve customer experience.

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User Experience (UX) Design

 28 Hours
The objective of this course is to guide participants through essential user experience (UX) tools and processes, including user research, personas, user stories, information architecture, visual design principles, prototyping, and various testing methods. This course will equip learners with the necessary knowledge and skills to successfully pass the exam and obtain the BCS certificate in nine syllabus areas, ensuring they are well-prepared for government-related UX challenges.
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User Experience UX Design Fundamentals

 14 Hours
A course designed for professionals who create websites, applications, online advertisements, and other materials that require a deep understanding of user interaction. This course will instruct participants on conducting research to gain insights into user needs, developing innovative solutions that address both user and business requirements, and implementing these solutions in real-world settings. The curriculum is tailored to enhance skills essential for government and public sector workflows, ensuring alignment with governance and accountability standards.
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Experience Designer

 14 Hours
This practical training course is designed to equip participants with a comprehensive understanding of user-centered design (UCD) and its key components. Participants will gain insights into the principles and methodologies that ensure public sector workflows, governance, and accountability are effectively addressed through UCD practices for government.
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Testimonials (5)

Our trainer, Yashank, was incredibly knowledgeable. He modified the curriculum to match what we truly needed to learn, and we had a great learning experience with him. His understanding of the domain he was teaching was impressive; he shared insights from real experience and helped us solve actual problems we were facing in our work.

Ahmed Nazeem - Maldives Pension Administration Office

Course - Multimodal AI for Enhanced User Experience

“I really appreciated the real-time approach the trainer used to show how our team can apply Human-Centered Design (HCD) to our project. It was also great that the trainer took the time to understand our project at a high level, which helped provide clear and practical guidance on how we can better approach both UX and UI.

Nichole Bryant Joven - Grundfos

Course - Human-Centered Design (HCD)

I did like how the instructor seemed very knowledgeable with Figma.

January Oliva - Eko Health

Course - User Experience Design with Figma

- exercises are practical - trainer is helpful in answering our specific questions

Germaine Choi - The Hong Kong Jockey Club

Course - User Experience (UX) Design

Atmosphere, approach to the exercises and comments about the tasks. It was so nice and relaxed way of relay the knowledge

Elzbieta Moc-Kilanska - EY GDS

Course - User Experience UX Design Fundamentals

Upcoming Courses

Service Owner

2026-01-28 09:30
14 hours
Raleigh, NC – Regus at Raleigh City Plaza
$ 2220 (Online)
$ 3420 (Classroom)

Human-Centered Design (HCD)

2026-02-11 09:30
14 hours
Raleigh, NC – Regus at Raleigh City Plaza
$ 2703 (Online)
$ 3903 (Classroom)

Content Strategist

2026-02-25 09:30
14 hours
Raleigh, NC – Regus at Raleigh City Plaza
$ 2220 (Online)
$ 3420 (Classroom)

Data Visualization Principles for Tableau

2026-03-11 09:30
14 hours
Raleigh, NC – Regus at Raleigh City Plaza
$ 2220 (Online)
$ 3420 (Classroom)

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