Baltimore, MD – Regus at Inner Harbor Center

400 East Pratt Street Downtown, 8th Floor, Baltimore, United States, 21202

The venue is situated in the prominent Inner Harbor Center, easily reached by car via I‑95 or I‑395 with several nearby public parking garages and on-site parking available. From Baltimore/Washington International Thurgood Marshall Airport (BWI), about 10 miles south, a taxi or rideshare typically takes 15–20 minutes via I‑95 North. Public transit options include Baltimore Light Rail at Harbor East station (a two-minute walk) and multiple MTA bus routes along Pratt Street, making the venue conveniently accessible without a vehicle.

Subcategories (1)

Figma

Figma

Explore Our Courses

Enhancing User Experience with LangChain in Web Apps

 14 Hours
This instructor-led, live training in [location] (online or onsite) is designed for intermediate-level web developers and UX designers who wish to leverage LangChain to create intuitive and user-friendly web applications for government use. By the end of this training, participants will be able to: - Understand the fundamental concepts of LangChain and its role in enhancing web user experience. - Implement LangChain in web applications to create dynamic and responsive interfaces. - Integrate APIs into web applications to improve interactivity and user engagement. - Optimize user experience using LangChain’s advanced customization features. - Analyze user behavior data to fine-tune web application performance and experience.
Read more...

Multimodal AI for Enhanced User Experience

 21 Hours

This instructor-led, live training (available online or on-site) is designed for intermediate-level UX/UI designers and front-end developers who seek to leverage Multimodal AI to create and implement user interfaces that can interpret and process diverse forms of input.

By the end of this training, participants will be able to:

  • Design multimodal interfaces that enhance user engagement.
  • Integrate voice and visual recognition into web and mobile applications for government.
  • Utilize multimodal data to develop adaptive and responsive UIs.
  • Understand the ethical considerations of user data collection and processing in public sector contexts.
Read more...

Human-Centered Design (HCD)

 14 Hours
This instructor-led, live training in [location] (online or onsite) is designed for government professionals at the beginner to intermediate level who wish to apply Human-Centered Design methodologies in product development, service design, and business innovation. By the end of this training, participants will be able to: - Understand and implement Human-Centered Design principles. - Conduct user research to identify challenges and opportunities. - Create user personas and journey maps. - Ideate, prototype, and test solutions through iterative processes. - Apply design thinking frameworks in real-world projects for government.
Read more...

Customer Journey Owner

 14 Hours
Practical training for government participants will cover a range of topics, including how to utilize customer journey mapping to gain insights into customer behavior, mindset, and motivations. This training will also explore emotional interactions with government services or products and demonstrate how to effectively apply journey mapping to understand and optimize the overall customer experience for government operations.
Read more...

Continous Improvement Lead

 14 Hours
A comprehensive training program designed for government employees and industry professionals, where participants will acquire the skills necessary to effectively utilize UX metrics in their work. This training ensures that design decisions enhance the overall value and usability of products, aligning with public sector goals for government efficiency and user satisfaction.
Read more...

Content Strategist

 14 Hours
A comprehensive training course designed for government participants to develop effective strategies for creating user-friendly digital products. This course will equip attendees with the skills necessary to ensure that users have a positive and enjoyable experience when interacting with these digital tools.
Read more...

Data Visualization Principles for Tableau

 14 Hours
This course provides an in-depth understanding of human perception and its application in delivering insightful data visualizations for government. Participants will become acquainted with key design theories, including Gestalt Laws, pre-attentive attributes, and principles of inclusivity. The curriculum also covers the distinctions between exploratory and explanatory analysis, ensuring a comprehensive grasp of both approaches. Additionally, students will explore various chart types and learn to select the most appropriate visualization for their data. By the end of the course, participants will be equipped to implement these design principles in visualizations created using Tableau software for government use.
Read more...

Accessibility by Design (Compliance with EU ACT)

 21 Hours
This course offers a comprehensive introduction to the newly enacted Accessibility Law, tailored specifically for government professionals. It equips developers with the essential skills needed to design, develop, and maintain fully accessible applications. The curriculum begins with an overview of the law's significance and implications, followed by hands-on coding practices, tools, and testing methods to ensure compliance and inclusivity for users with disabilities in government settings.
Read more...

Experience Researcher

 14 Hours
Practical training for government employees in the scope and selection of research methods, as well as the conduct of research at various stages of digital product development.
Read more...

User Experience Design with Figma

 7 Hours

This instructor-led, live training in Baltimore (online or onsite) is aimed at individuals who wish to use Figma to design the user interface for a new or existing software application or website for government.

By the end of this training, participants will be able to:

  • Create modern UI designs in Figma that align with public sector workflows.
  • Develop a functional, clickable application prototype.
  • Implement design best practices that enhance governance and accountability.
  • Accelerate the completion speed of design projects while maintaining high standards for government.
  • Collaborate effectively with other designers and developers using Figma to ensure seamless integration within government teams.
Read more...

Service Owner

 14 Hours

Practical training where participants will learn how to effectively use
UCD in service design to directly improve customer experience.

Read more...

User Experience (UX) Design

 28 Hours
The objective of this course is to guide participants through essential user experience (UX) tools and processes, including user research, personas, user stories, information architecture, visual design principles, prototyping, and various testing methods. This course will equip learners with the necessary knowledge and skills to successfully pass the exam and obtain the BCS certificate in nine syllabus areas, ensuring they are well-prepared for government-related UX challenges.
Read more...

User Experience UX Design Fundamentals

 14 Hours
A course designed for professionals who create websites, applications, online advertisements, and other materials that require a deep understanding of user interaction. This course will instruct participants on conducting research to gain insights into user needs, developing innovative solutions that address both user and business requirements, and implementing these solutions in real-world settings. The curriculum is tailored to enhance skills essential for government and public sector workflows, ensuring alignment with governance and accountability standards.
Read more...

Experience Designer

 14 Hours
This practical training course is designed to equip participants with a comprehensive understanding of user-centered design (UCD) and its key components. Participants will gain insights into the principles and methodologies that ensure public sector workflows, governance, and accountability are effectively addressed through UCD practices for government.
Read more...

Last Updated:

Testimonials (5)

Our trainer, Yashank, was incredibly knowledgeable. He modified the curriculum to match what we truly needed to learn, and we had a great learning experience with him. His understanding of the domain he was teaching was impressive; he shared insights from real experience and helped us solve actual problems we were facing in our work.

Ahmed Nazeem - Maldives Pension Administration Office

Course - Multimodal AI for Enhanced User Experience

“I really appreciated the real-time approach the trainer used to show how our team can apply Human-Centered Design (HCD) to our project. It was also great that the trainer took the time to understand our project at a high level, which helped provide clear and practical guidance on how we can better approach both UX and UI.

Nichole Bryant Joven - Grundfos

Course - Human-Centered Design (HCD)

I did like how the instructor seemed very knowledgeable with Figma.

January Oliva - Eko Health

Course - User Experience Design with Figma

- exercises are practical - trainer is helpful in answering our specific questions

Germaine Choi - The Hong Kong Jockey Club

Course - User Experience (UX) Design

Atmosphere, approach to the exercises and comments about the tasks. It was so nice and relaxed way of relay the knowledge

Elzbieta Moc-Kilanska - EY GDS

Course - User Experience UX Design Fundamentals

Upcoming Courses

Service Owner

2026-01-28 09:30
14 hours
Baltimore, MD – Regus at Inner Harbor Center
$ 2220 (Online)
$ 3420 (Classroom)

Human-Centered Design (HCD)

2026-02-11 09:30
14 hours
Baltimore, MD – Regus at Inner Harbor Center
$ 2703 (Online)
$ 3903 (Classroom)

Content Strategist

2026-02-25 09:30
14 hours
Baltimore, MD – Regus at Inner Harbor Center
$ 2220 (Online)
$ 3420 (Classroom)

Data Visualization Principles for Tableau

2026-03-11 09:30
14 hours
Baltimore, MD – Regus at Inner Harbor Center
$ 2220 (Online)
$ 3420 (Classroom)

Other regions in US

Other Countries

These courses are also available in other countries

Consulting

User Experience (UX) Design Consulting
Online UX Design training in Baltimore, User Experience (UX) Design training courses in Baltimore, Weekend UX Design courses in Baltimore, Evening User Experience (UX) Design training in Baltimore, User Experience (UX) Design instructor-led in Baltimore, UX Design on-site in Baltimore, User Experience (UX) Design one on one training in Baltimore, Evening UX Design courses in Baltimore, User Experience (UX) Design classes in Baltimore, Online User Experience (UX) Design training in Baltimore, User Experience Design instructor-led in Baltimore, Weekend User Experience Design training in Baltimore, User Experience Design coaching in Baltimore, User Experience (UX) Design instructor in Baltimore, UX Design boot camp in Baltimore, User Experience (UX) Design private courses in Baltimore, UX Design trainer in Baltimore