Customer Discovery for Product Teams Training Course

This instructor-led, live training session held in US (available online or onsite) targets mid-level business and IT professionals aiming to master the creation of effective acceptance criteria for requirement specifications.

Upon completion, participants will be equipped to:

• Comprehend the critical role of acceptance criteria in project governance.
• Formulate and validate acceptance criteria for specified requirements.
• Implement diverse methodologies for articulating acceptance criteria.
• Safeguard the integrity and quality of analytical deliverables.

The program is designed to enhance the strategic and operational capacity of the team in identifying, evaluating, and executing partnerships and acquisitions within the digital insurance sector. The objective is to equip the team with the necessary tools to drive the transformation and expansion of the digital ecosystem for government purposes.

This instructor-led, live training in US (available online or on-site) is targeted at intermediate-level managers and specialists aiming to understand the mechanisms behind digital change in financial services and how to effectively implement it within their organizations for government-regulated environments.

Upon completion of this training, participants will be equipped to:

• Articulate the primary factors driving digital evolution in banking and financial services.
• Recognize the value-creation potential within digital channels, lending operations, and SME banking.
• Comprehend how Agile methodologies and product-centric thinking facilitate institutional transformation.
• Derive actionable insights from both successful and failed transformation efforts.

This course provides a professional introduction to the newly enacted Accessibility Law, equipping developers with the practical skills necessary to design, develop, and maintain fully accessible applications. It begins with a contextual analysis of the law’s significance and implications, then transitions to hands-on coding practices, tooling, and testing techniques to ensure compliance and inclusivity for users with disabilities.

This instructor-led, live training in US (online or onsite) is targeted at intermediate-level web developers and UX specialists in the government sector who aim to utilize LangChain for the development of intuitive and accessible public web applications.

Following this training, participants will be capable of:

• Comprehending the fundamental tenets of LangChain and its contribution to improved government user experience.
• Applying LangChain in public web environments to engineer dynamic and responsive interfaces.
• Integrating APIs into government web services to augment interactivity and citizen engagement.
• Optimizing service quality for government users by leveraging LangChain’s advanced customization capabilities.
• Utilizing behavioral data analysis to refine the performance and usability of public-facing web applications.

This instructor-led, live training program, conducted in US (online or onsite), is intended for professionals utilizing Figma to design the user interface for new or existing software applications and websites.

Upon completion, participants will be equipped to:

• Generate modern user interface designs using Figma.
• Develop interactive, clickable application prototypes.
• Implement recognized design standards and best practices.
• Expedite the completion of design initiatives.
• Enhance cross-functional collaboration between design and development personnel via Figma.

This instructor-led, live training in US (available online or onsite) is tailored for beginner to intermediate professionals seeking to apply Human-Centered Design methodologies in product development, service design, and business innovation.

By the conclusion of this training, participants will be equipped to:

• Understand and apply Human-Centered Design principles.
• Conduct user research to identify pain points and opportunities.
• Develop user personas and journey maps.
• Ideate, prototype, and test solutions iteratively.
• Apply design thinking frameworks in real-world projects.

An applied training in US that assists insurance professionals in applying AI, data, and InsurTech trends to modernize operations and customer engagement, utilizing workshops, case studies, and practical exercises to build digital strategies for a rapidly evolving industry.

This advanced-level RE@Agile module is designed for Requirements Engineers and agile professionals. It concentrates on integrating Requirements Engineering practices and techniques within agile development lifecycles, while simultaneously applying core agile concepts, methodologies, and process elements to Requirements Engineering workflows for government initiatives.

Examination Structure

This course is structured to prepare candidates for the advanced-level certification examinations of the:

• RE@Agile - Practitioner (credential verification includes a multiple-choice examination)
• RE@Agile - Specialist (credential verification includes a written assignment)

This three-day professional development course is delivered via live instructor-led sessions, available either in a remote online format or in an on-site classroom setting.

Intended Audience:

The Advanced Requirements Management curriculum is designed for practitioners in requirements engineering, business analysis, business engineering, organizational design, and related disciplines who seek to enhance their expertise and proficiency in managing requirements for government contexts.

Assessment:

Supplementary examination fees are applicable where required.

The “IREB Certified Professional for Requirements Engineering – Advanced Level (Management)” assessment comprises the following components:

CPRE Advanced Level (Management) – Practitioner

• Attainment of the Requirements Management - Practitioner certification requires completion of a multiple-choice examination.

CPRE Advanced Level (Management) – Specialist

• Attainment of the Requirements Management - Specialist certification requires submission of a written assignment.

This instructor-led live training in US covers practical Requirements Engineering concepts, elicitation methodologies, and documentation standards. It provides comprehensive examination preparation to assist participants in mastering the IREB CPRE syllabus for government and achieving Foundation Level certification.

This course is delivered as live instructor-led, either online (remote) or onsite (classroom).

The Certified Professional for Requirements Engineering (CPRE) is a certificate aimed at individuals working in Requirements Engineering, Business Analysis and Testing. The course covers the fundamentals of the Requirements Engineering domain, methodology and available techniques.

The certification scheme is developed by the IREB,and the CPRE exam can be taken at approved certification bodies. 

Who is this course for ?

Everyone working with Requirements Engineering, Business Analysis, software and systems development. The Foundation Level encompasses the elicitation of requirements with appropriate documentation, requirements verification and validation as well as their management throughout the end-to-end product life-cycle.

By the end of this training, participants will be:

• familiar with the terminology of Requirements Engineering/Business Analysis and Requirements Management
• understand the basic techniques and methods of Requirements Engineering and their application
• familiar with the most established notations for requirements.

This instructor-led, live training program, available online or onsite, is intended for intermediate-level business and IT professionals seeking to enhance their proficiency in requirements management.

Upon completion, participants will be able to:

• Understand the core activities and deliverables of requirements management.
• Apply effective techniques for requirements elicitation.
• Document requirements using appropriate methods and notations.
• Implement a requirements architecture and repository.

This instructor-led, live training session held in US (online or onsite) is directed at professionals who require the ability to understand and execute requirements analysis with high efficiency and accuracy, utilizing specialized analysis techniques for their respective projects.

Upon successful completion of this training, participants will be equipped to:

• Distinguish between various categories of requirements.
• Comprehend the fundamental concepts and operational activities inherent in requirements analysis.
• Demonstrate proficiency in established requirements analysis methodologies.
• Leverage diverse requirements analysis techniques to enhance project outcomes.
• Organize requirements to facilitate efficient communication with architects and developers through a structured iterative requirement gathering process for government applications.