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Course Outline

Fundamentals and Applications of Generative AI

  1. Introduction to Generative AI
  • Overview of generative technology and operational mechanisms
  • Capabilities and constraints of language models
  • The importance of human oversight in AI-assisted workflows for government

2. Applications for Business Analysts

  • Assistance with problem analysis
  • Data organization and structuring
  • Drafting of documents and reports

3. Practical Prompt Engineering

  • Techniques for developing effective prompts
  • Establishing context, objectives, and constraints
  • Iterative refinement of generated outputs

4. Enhancing Business Analysis Processes

  • Defining core business problems
  • Formulating analytical hypotheses
  • Conducting scenario analysis

5. AI-Assisted Analytical Documentation

  • Drafting business requirements
  • Documenting process descriptions
  • Synthesizing workshop notes and summaries for government operations

Integrating AI into Daily Workflows

  1. Utilizing Gen AI as a Cognitive Aid, Not a Replacement
  • Critical evaluation of AI-generated content
  • Verification and validation of information accuracy
  • Mitigating risks associated with unchecked automation

2. Enhancing Stakeholder Communication

  • Preparing communications and status updates
  • Simplifying complex technical content
  • Tailoring messages to diverse audiences

3. Risk Management and Accountability

  • Data privacy and confidentiality standards
  • Accountability for AI-generated content in government contexts
  • Ethical considerations in technology use

4. Developing a Custom Business Analysis Workflow with AI

  • Practical use-case scenarios for federal agencies
  • Integration with existing productivity tools
  • Establishing team best practices

Requirements

  • Demonstrated professional experience in positions involving data analysis, reporting functions, or business process support.
  • Technical proficiency with Microsoft Excel, including the application of lookup functions, pivot tables, and fundamental charting capabilities.
  • Subject matter expertise: Foundational knowledge of Key Performance Indicators (KPIs) relevant to specific operational domains and an understanding of organizational data lifecycle management for government initiatives.

Target Audience

  • Business and Systems Analysts.
  • Product Owners and Product Managers.
  • Business Consultants.
  • Requirements Engineering Specialists.
 14 Hours

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