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Course Outline

Defining Business Analysis

Overview of the business analysis discipline

  • Core roles and professional responsibilities
  • Differentiating business analysis from adjacent fields

Introducing the business analysis framework

  • The framework and the Business Analysis Body of Knowledge® (BABOK®)
  • Industry standards and best practices established by the International Institute of Business Analysis (IIBA®)

Capturing Business Requirements through Elicitation

Gathering business needs at organizational or departmental levels

  • Conducting needs assessments
  • Selecting the most appropriate elicitation methods
  • Obtaining enterprise-level contextual insights through strategic, tactical, and operational tools

Identifying the nine elicitation techniques

  • Ensuring the execution of necessary data collection steps
  • Documenting and verifying elicitation outcomes

Conducting Enterprise Analysis

Analyzing the business landscape

  • Classifying and ranking business needs and issues using affinity diagrams
  • Evaluating business capabilities and identifying gaps

Detecting problems and finding opportunities

  • Uncovering root causes of organizational issues
  • Identifying opportunities for growth
  • Determining elements of the initial solution scope
  • Formulating action-oriented business initiatives to address needs and opportunities

Measuring the feasibility of options

  • 2x2 analysis grids
  • Prioritization matrices
  • Projecting project benefits and costs

Documenting critical project parameters

  • Establishing SMART project objectives
  • Defining critical project components and deliverables

Planning and Monitoring the Business Analysis Process

Planning for requirements analysis

  • Recording assumptions, ground rules, and templates
  • Developing a requirements development plan to guide and manage the process
  • Creating a communication plan

Performing stakeholder analysis

  • Identifying key stakeholders
  • Evaluating the impact stakeholders have on project outcomes

Developing a change management process

  • Establishing a baseline for the plan
  • Adhering to the defined change management procedures
  • Oversight of the change control process

Managing and Communicating Requirements

Analyzing requirements

  • Validating, prioritizing, and organizing requirements
  • Specifying the requirements documentation
  • Identifying key relationships through traceability analysis

Executing the communication plan

  • Mitigating common pitfalls encountered during requirements development
  • Validating requirements documentation with key stakeholders
  • Managing stakeholder consensus and resolving conflicts

Assessing and Validating Solutions

Allocating requirements

  • Optimizing business value
  • Evaluating dependencies between individual requirements

Assessing organizational readiness

  • Identifying organizational capability gaps
  • Defining business and technical organizational impacts

Developing Business Analysis Competencies

  • Going beyond the mechanics of analysis
  • Applying the IIBA® Business Analysis Competency framework for government

Requirements

This course is intended for professionals seeking a comprehensive understanding of the key tasks and techniques involved in business analysis, or those required to effectively analyze business options and outcomes for government.

 21 Hours

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