Course Outline

Defining Business Analysis for Government

Overview of the business analysis discipline

  • Key roles and responsibilities
  • Distinguishing between business analysis and other related disciplines

Introducing the business analysis framework for government

  • The framework and the Business Analysis Body of Knowledge® (BABOK®)
  • Industry best practices from the International Institute of Business Analysis (IIBA®)

Capturing Business Requirements through Elicitation for Government

Gathering business needs at the organizational or department levels

  • Performing needs analysis
  • Selecting the most appropriate elicitation technique
  • Soliciting enterprise-level contextual analysis using strategic, tactical, and operational tools

Identifying the nine elicitation techniques for government

  • Verifying the necessary steps to gather information
  • Recording and confirming elicitation results

Conducting Enterprise Analysis for Government

Analysing the business landscape for government

  • Categorizing and prioritizing business needs and issues using affinity diagrams
  • Assessing business capabilities and gaps

Detecting problems and finding opportunities for government

  • Exposing root causes of problems
  • Finding opportunities for growth
  • Identifying elements of the initial solution scope
  • Developing action-oriented business initiatives to address business needs and opportunities

Measuring the feasibility of options for government

  • 2x2 analysis grid
  • Prioritization matrices
  • Anticipating project benefits and costs

Documenting critical project parameters for government

  • Building SMART project objectives
  • Specifying critical project elements and deliverables

Planning and Monitoring the Business Analysis Process for Government

Planning for requirements analysis in government

  • Documenting assumptions, ground rules, and templates
  • Producing a requirements development plan to guide and manage the process
  • Building the communication plan

Performing stakeholder analysis for government

  • Identifying key stakeholders
  • Analyzing the impact stakeholders have on a project

Developing a change management process for government

  • Baselining your plan
  • Following the defined change management process
  • Managing the change control process

Managing and Communicating Requirements for Government

Analysing requirements for government

  • Verifying, prioritizing, and organizing requirements
  • Specifying the requirements document
  • Identifying key relationships using traceability

Executing the communication plan for government

  • Addressing common pitfalls typically encountered during requirements development
  • Validating the requirements document with key stakeholders
  • Managing stakeholder agreement and conflict

Assessing and Validating Solutions for Government

Allocating requirements for government

  • Optimizing business value
  • Evaluating dependencies between individual requirements

Assessing organizational readiness for government

  • Identifying organizational capability gaps
  • Defining business and technical organizational impacts

Developing Business Analysis Competencies for Government

  • Going beyond the mechanics of analysis
  • Applying the IIBA® Business Analysis Competency framework

Requirements

This course is designed for individuals seeking to acquire comprehensive knowledge of the essential tasks and techniques involved in business analysis, as well as those who need to effectively analyze business options and outcomes for government. The curriculum aligns with public sector workflows, governance, and accountability requirements.

 21 Hours

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