Business Training in Durham

Delegation is frequently one of the most challenging skills for a manager to develop, as many managers are hesitant to assign tasks to others or lack confidence in their ability to perform these tasks at an equivalent level.

This interactive training course provides participants with comprehensive instruction on various aspects of delegation, including when and to whom responsibilities should be delegated, understanding the delegation process, employing effective techniques to overcome challenges, and more. The course is designed to enhance managerial skills specifically for government, ensuring alignment with public sector workflows, governance, and accountability.

A **business holding company** is a corporate structure in which a parent entity (the "holding company") owns stakes or shares in other entities, known as subsidiary companies. Its primary purpose is not the direct production of goods or services but the **management and control** of its subsidiaries. By the end of this training, participants will be able to: - **Understand** the concept, structure, and types of a business holding company. - **Identify** the strategic, operational, and fiscal advantages of operating under a holding structure. - **Know** the legal requirements and applicable tax regime for the incorporation and management of these companies. - **Apply** strategies for the efficient management, control, and coordination of subsidiary companies. - **Analyze** practical cases to make informed decisions about the creation and operation of a holding company. **Format of the Course** - Interactive lecture and discussion. - Extensive exercises and practice. **Course Customization Options for Government** To request a customized training for government agencies or departments, please contact us to arrange.

This instructor-led, live training (available online or onsite) is aimed at individuals working in an international business environment who wish to rapidly enhance their listening, speaking, and writing skills to become more effective leaders and team members. By the end of this training, participants will be able to: - Utilize tools and strategies to quickly expand their workplace English vocabulary. - Concentrate on the essential aspects of the English language necessary for improved workplace communication. - Gain confidence in communicating with authority through phone calls, emails, and meetings. - Practice techniques to influence and persuade clients, managers, and colleagues. - Apply a systematic approach to continue refining their Business English skills after the training. This program is designed to support professionals in advancing their linguistic capabilities for government and business settings.

This instructor-led, live training (online or onsite) is designed for current Chief Technology Officers (CTOs) and aspiring CTOs, including technical directors and technical managers, who seek to gain the technical and managerial insights necessary to excel as a CTO for government. By the end of this training, participants will be able to: - Recruit and lead a dynamic and innovative technical team. - Efficiently adopt and manage the technology required to develop high-quality products. - Implement effective techniques and strategies for product and project management. - Scale the organization's operations and guide it towards its strategic goals.

This training is designed for individuals in the field of digital marketing and strategies. The program covers essential concepts necessary to achieve success through digital media in China. It introduces key digital marketing topics, including mobile marketing, social media marketing, email marketing, pay-per-click (PPC) marketing, and search engine optimization (SEO). By the end of the training, participants will understand the importance of analytics and strategic planning, supported by relevant examples. This comprehensive approach ensures that learners are well-equipped to implement effective digital strategies for government and other sectors.

Employee engagement is not merely an HR concern; it represents a significant business challenge for modern organizations. According to Gallup International, only 29% of employees are engaged in their work, while 55% are disengaged and 16% are actively disengaged. The financial impact of employee disengagement is substantial, with Gallup estimating a cost of $470 billion annually for the U.S. economy. Consequently, enhancing employee engagement and retention is a critical priority for organizations aiming to remain competitive, expand their market share, and achieve higher returns on investment. This course will provide insights into the fundamentals of employee engagement, guide participants in designing effective surveys to measure it, and equip them with the skills to develop and implement successful engagement strategies that positively impact overall business performance, particularly for government agencies.

Course Objectives:

• This one-day course will equip trainees/participants with the following skills and knowledge:
  1. Define what constitutes a risk, its origins, and its impact on business operations, enhancing their awareness of this critical topic.
  2. Cite various scenarios that can assist organizations in limiting and, where possible, eliminating risks.
  3. Conduct effective forecasting of potential risks and challenges in a proactive manner.
  4. Explore multiple techniques for identifying, mitigating, and minimizing risk.
  5. Collaborate with internal departments to reinforce comprehensive risk management strategies for the organization as a whole, ensuring alignment with public sector workflows and governance for government.

Rundeck is an operations management platform designed to connect personnel with the processes and tools necessary for efficient task completion. This platform helps reduce the time-consuming manual tasks that often dominate team workflows. By leveraging Rundeck, teams can enhance productivity, respond more rapidly to incidents, and minimize the time spent on ticket queues, thereby improving overall operational efficiency for government operations.

This foundational sales training program for government offers essential techniques that are both adaptable and effective. It covers all key components of the sales process, including lead generation and cold calling. Upon completion of the course, participants will be equipped to manage the most common and challenging aspects of their sales responsibilities with confidence and proficiency.

Supply Chain Management (SCM) involves the oversight of activities related to the movement of goods and materials from supplier to consumer.

This instructor-led, live training is designed for government officials and managers who are planning to enter the Chinese market. The course covers the fundamentals of SCM as they apply specifically to China. Through a series of discussions, case studies, and exercises, participants will gain practical insights and prepare for real-world implementation.

By the end of this training, participants will be able to:

• Understand the unique dynamics of SCM in China compared to other countries
• Leverage China-specific innovations in the supply chain to develop a strategic approach for government
• Implement an integrated, end-to-end SCM framework
• Negotiate effectively with local suppliers on pricing
• Identify key global sourcers and other stakeholders in the China supply chain
• Perform a detailed analysis of common business sourcing challenges in China

Audience

• Sourcing Managers
• Personnel involved in the SCM process

Format of the Course

• A combination of lectures, discussions, exercises, and hands-on practice

This Advanced Selling Skills course for government covers several critical topics, including effective prospecting, presenting to potential clients, sales forecasting, account management, and customer relationship management. It is designed to enhance the proficiency of professional sales personnel in increasing their sales volumes and improving overall margins. The course provides practical, real-world sales solutions that have been proven successful by top sales professionals. Upon completion of the program, participants will feel more confident in their sales capabilities, be more energized with increased motivation, and gain a new momentum in their sales efforts.

This course is designed to instruct participants on identifying common techniques used to forge signatures and endorsements, as well as recognizing the signs of forgery. Participants will also learn how to use signature cards and imaged signatures to aid in detecting forgeries. Finally, they will be trained on the appropriate actions to take when forgery is suspected. **Objectives:** Upon completion of this seminar, participants will be able to: - Identify techniques used to forge signatures and endorsements. - Recognize signs that indicate potential forgery. - Use signature cards and electronic signature imaging to detect discrepancies. - Identify discrepancies between two signatures by understanding the five handwriting characteristics associated with forgery. - Follow specific guidelines when comparing signatures and determine appropriate actions when forgery is suspected. - Understand compliance issues related to forgery and signature verification for government.