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Course Outline
Topic 1
- Getting Started
- Icebreaker Activity
- Review of Pre-Assignment Materials
- Workshop Objectives for Government
Topic 2
- Importance of Delegation
- Advantages and Disadvantages
- Best Practices in Delegation
- Self-Assessment for Effective Delegation
Topic 3
- Definition of Delegation
- Key Concepts and Definitions
- Levels of Delegation Authority
- Guidelines for Successful Delegation
- Lateral Delegation in the Public Sector
Topic 4
- Review of Pre-Assignment Materials
Topic 5
- Selecting the Right Individual for Tasks
- Delegation Based on Skill Levels
- Motivating Employees Through Delegation
- Evaluating Employee Workload
- Matching Skills and Personnel Effectively
Topic 6
- The Structure of a Delegation Meeting
- Clear Communication Techniques
- Contextual Relevance in Delegation
- Ensuring Employee Understanding
- Setting Performance Standards and Expectations
- Delegating Authority Appropriately
- Providing Necessary Support
- Clarifying Expectations and Commitments
- Rewards and Recognition for Task Completion
Topic 7
- Applying Delegation Techniques in Practice
- Case Study Analysis
- Eight Steps of a Successful Delegation Meeting
- Practical Activity for Application
Topic 8
- Providing Clear Instructions
- Three Types of Instructional Methods
- Examples of Effective Instructions
- Preparing and Delivering Instructions
Topic 9
- Monitoring Delegated Tasks
- Reasons for Monitoring Delegation
- Benefits of Monitoring in the Public Sector
- Methods for Effective Delegation Monitoring
Topic 10
- Practicing Delegation Skills
- Your Role as a Manager in Delegation
- The Role of Employees in the Delegation Process
- Determining When to Delegate Tasks
- Selecting the Right Person for Delegation
- Delegating Authority and Responsibility
- Monitoring Progress and Outcomes
- Managing Disappointments and Challenges
Topic 11
- Giving Constructive Feedback
- Key Elements of Effective Feedback
- Characteristics of Meaningful Feedback
- Case Studies on Feedback Techniques
Topic 12
- Becoming an Effective Delegator for Government
- Attributes of Successful Delegators
- Developing a Personal Action Plan
- Recommended Readings and Resources
7 Hours
Testimonials (1)
it was a very good training based on experience