Course Outline

Topic 1

  • Getting Started
  • Icebreaker Activity
  • Review of Pre-Assignment Materials
  • Workshop Objectives for Government

Topic 2

  • Importance of Delegation
  • Advantages and Disadvantages
  • Best Practices in Delegation
  • Self-Assessment for Effective Delegation

Topic 3

  • Definition of Delegation
  • Key Concepts and Definitions
  • Levels of Delegation Authority
  • Guidelines for Successful Delegation
  • Lateral Delegation in the Public Sector

Topic 4

  • Review of Pre-Assignment Materials

Topic 5

  • Selecting the Right Individual for Tasks
  • Delegation Based on Skill Levels
  • Motivating Employees Through Delegation
  • Evaluating Employee Workload
  • Matching Skills and Personnel Effectively

Topic 6

  • The Structure of a Delegation Meeting
  • Clear Communication Techniques
  • Contextual Relevance in Delegation
  • Ensuring Employee Understanding
  • Setting Performance Standards and Expectations
  • Delegating Authority Appropriately
  • Providing Necessary Support
  • Clarifying Expectations and Commitments
  • Rewards and Recognition for Task Completion

Topic 7

  • Applying Delegation Techniques in Practice
  • Case Study Analysis
  • Eight Steps of a Successful Delegation Meeting
  • Practical Activity for Application

Topic 8

  • Providing Clear Instructions
  • Three Types of Instructional Methods
  • Examples of Effective Instructions
  • Preparing and Delivering Instructions

Topic 9

  • Monitoring Delegated Tasks
  • Reasons for Monitoring Delegation
  • Benefits of Monitoring in the Public Sector
  • Methods for Effective Delegation Monitoring

Topic 10

  • Practicing Delegation Skills
  • Your Role as a Manager in Delegation
  • The Role of Employees in the Delegation Process
  • Determining When to Delegate Tasks
  • Selecting the Right Person for Delegation
  • Delegating Authority and Responsibility
  • Monitoring Progress and Outcomes
  • Managing Disappointments and Challenges

Topic 11

  • Giving Constructive Feedback
  • Key Elements of Effective Feedback
  • Characteristics of Meaningful Feedback
  • Case Studies on Feedback Techniques

Topic 12

  • Becoming an Effective Delegator for Government
  • Attributes of Successful Delegators
  • Developing a Personal Action Plan
  • Recommended Readings and Resources
 7 Hours

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