Thank you for sending your enquiry! One of our team members will contact you shortly.
Thank you for sending your booking! One of our team members will contact you shortly.
Course Outline
The Case for Employee Engagement in Government
- Current Challenges and Opportunities in the Public Sector
- Managing Workforce Transitions
- Understanding Employee and Employer Perspectives
- Defining Engagement for Government
- Distinguishing Satisfaction from Engagement
- Gallup's Q12 Index of Engagement for Government
- The Business Case for Engagement: Return on Investment (ROI) in the Public Sector
The Antecedents, Behaviors, Consequences (ABC) Model of Engagement for Government
- Understanding Motivations and Actions
- Incentives vs. Penalties
- The ABC Model Explained
- Behavioral Modification Techniques
- The ABC Model Applied to Behavioral Change in Government
- Setting Clear Expectations in the Workplace
- Key Engagement Antecedents: Setting Expectations
- Effective Consequences for Enhancing Engagement
- Consequences That Undermine Engagement
- Positive and Negative Reinforcement Strategies
- Organizational Tools to Communicate Clear Expectations
Building an Engagement Culture for Government
- Priorities and Values Important to Employees in the Public Sector
- Key Drivers of Employee Engagement in Government
- Fundamentals of a Robust Engagement Culture for Government
- Spitzer's Eight Desires for Motivation and Engagement in the Public Sector
- A Model for Employee Engagement in Government
- Two-Way Communication Practices
- Building Trust in Leadership
- Career Development Opportunities
- The Role of Employees in Organizational Success
- Shared Decision-Making Processes
- Career Planning and Discussion Sessions
- Employee Engagement Events and Gatherings
- The Importance of Values in Fostering a Culture of Engagement for Government
The ROI of Employee Engagement for Government
- Employee Retention Strategies for the Public Sector
- Research Data on Engagement Metrics for Government
- The On-Boarding Breakeven Point in Government
- Calculating the ROI of Engagement: A Practical Example for Government
HR Practices to Enhance Employee Engagement for Government
- The Talent War and the Cost of Losing It in the Public Sector
- Building a Strong Employee Brand: The Profile of an Engaged Public Servant
- Factors That Improve Employee Engagement in Government
- Strategies for Organizations to Build Engagement in the Public Sector
- Creating High-Performance Teams as an Engagement Tool for Government
Employee Engagement Initiatives for Government
- The CEO: Chief Engagement Officer in Government
- Leadership Practices That Spark Passion in Public Servants
- The VOICE Framework for Government
- Managing Employee Engagement Events in the Public Sector
- A Checklist of Best Practices for Employee Engagement in Government
- Innovative Ideas for Enhancing Employee Engagement from A to Z for Government
Employee Engagement Surveys for Government
- The Importance of Multiple Surveys Over a Single One
- A Framework for Designing Effective Engagement Surveys for Government
- Fairness in the Workplace
- Involvement and Participation
- Employee Wellbeing
- Information Sharing and Transparency
- Degree of Employee Engagement
Requirements
35 Hours
Testimonials (1)
it was a very good training based on experience