Course Outline

The Case for Employee Engagement in Government

  • Current Challenges and Opportunities in the Public Sector
  • Managing Workforce Transitions
  • Understanding Employee and Employer Perspectives
  • Defining Engagement for Government
  • Distinguishing Satisfaction from Engagement
  • Gallup's Q12 Index of Engagement for Government
  • The Business Case for Engagement: Return on Investment (ROI) in the Public Sector

The Antecedents, Behaviors, Consequences (ABC) Model of Engagement for Government

  • Understanding Motivations and Actions
  • Incentives vs. Penalties
  • The ABC Model Explained
  • Behavioral Modification Techniques
  • The ABC Model Applied to Behavioral Change in Government
  • Setting Clear Expectations in the Workplace
  • Key Engagement Antecedents: Setting Expectations
  • Effective Consequences for Enhancing Engagement
  • Consequences That Undermine Engagement
  • Positive and Negative Reinforcement Strategies
  • Organizational Tools to Communicate Clear Expectations

Building an Engagement Culture for Government

  • Priorities and Values Important to Employees in the Public Sector
  • Key Drivers of Employee Engagement in Government
  • Fundamentals of a Robust Engagement Culture for Government
  • Spitzer's Eight Desires for Motivation and Engagement in the Public Sector
  • A Model for Employee Engagement in Government
  • Two-Way Communication Practices
  • Building Trust in Leadership
  • Career Development Opportunities
  • The Role of Employees in Organizational Success
  • Shared Decision-Making Processes
  • Career Planning and Discussion Sessions
  • Employee Engagement Events and Gatherings
  • The Importance of Values in Fostering a Culture of Engagement for Government

The ROI of Employee Engagement for Government

  • Employee Retention Strategies for the Public Sector
  • Research Data on Engagement Metrics for Government
  • The On-Boarding Breakeven Point in Government
  • Calculating the ROI of Engagement: A Practical Example for Government

HR Practices to Enhance Employee Engagement for Government

  • The Talent War and the Cost of Losing It in the Public Sector
  • Building a Strong Employee Brand: The Profile of an Engaged Public Servant
  • Factors That Improve Employee Engagement in Government
  • Strategies for Organizations to Build Engagement in the Public Sector
  • Creating High-Performance Teams as an Engagement Tool for Government

Employee Engagement Initiatives for Government

  • The CEO: Chief Engagement Officer in Government
  • Leadership Practices That Spark Passion in Public Servants
  • The VOICE Framework for Government
  • Managing Employee Engagement Events in the Public Sector
  • A Checklist of Best Practices for Employee Engagement in Government
  • Innovative Ideas for Enhancing Employee Engagement from A to Z for Government

Employee Engagement Surveys for Government

  • The Importance of Multiple Surveys Over a Single One
  • A Framework for Designing Effective Engagement Surveys for Government
  • Fairness in the Workplace
  • Involvement and Participation
  • Employee Wellbeing
  • Information Sharing and Transparency
  • Degree of Employee Engagement

Requirements

 35 Hours

Number of participants


Price per participant

Testimonials (1)

Upcoming Courses

Related Categories