Course Outline

The Case for Employee Engagement for Government

  • Today's Business Reality for Government
  • Managing Times of Change and Transition for Government Workforce
  • Understanding the Needs and Expectations: Employees versus Employers in the Public Sector
  • Defining Engagement in a Government Context
  • Distinguishing Satisfaction from Engagement in Government Roles
  • Gallup's Q12 Index of Engagement Applied to Government Agencies
  • The Business Case for Employee Engagement: The Return on Investment (ROI) for Government

The Antecedents, Behaviors, Consequences (ABC) Model of Engagement for Government

  • Understanding Motivations and Actions of Public Sector Employees
  • Incentives versus Penalties in Government Workforce Management
  • The ABC Model for Enhancing Engagement in Government Agencies
  • Behavior Modification Techniques for Government Employees
  • The Role of Antecedents in Government Workplace Dynamics
  • Key Engagement Antecedents: Setting Clear Expectations in the Public Sector
  • Evaluating Effective Consequences for Government Employees
  • Consequences That Undermine Engagement in Government Roles
  • Positive and Negative Reinforcement in Public Sector Management
  • Organizational Tools to Communicate Expectations in Government Agencies

Building an Engagement Culture for Government

  • Priorities and Values Important to Government Employees
  • The Drivers of Employee Engagement in the Public Sector
  • Fundamental Elements of a Strong Engagement Culture in Government
  • Spitzer's Eight Desires for Motivation and Engagement in Government Roles
  • A Model for Enhancing Employee Engagement in Government Agencies
  • Two-Way Communication Strategies for Government Workplaces
  • Building Trust in Leadership within Government Organizations
  • Career Development Opportunities for Government Employees
  • The Role of Employees in Achieving Organizational Success for Government
  • Shared Decision-Making Processes in Government Agencies
  • Fostering Career Discussions and Growth in Government Roles
  • Promoting Employee Gatherings and Community Building in Government Workplaces
  • The Importance of Values in Cultivating an Engagement Culture for Government

The ROI of Employee Engagement for Government

  • Employee Retention Strategies for Government Agencies
  • Research Data on Engagement Metrics for Government
  • On-Boarding Breakeven Points in Government Organizations
  • Calculating the ROI of Engagement: A Practical Example for Government

HR Practices to Enhance Employee Engagement for Government

  • The Talent War and Its Costs for Government Agencies
  • Building a Strong Employee Brand in Government Roles
  • Factors That Improve Employee Engagement in the Public Sector
  • Strategies for Organizations to Build Engagement in Government Workplaces
  • Creating High-Performance Teams as an Engagement Tool for Government

Employee Engagement Initiatives for Government

  • The CEO's Role as Chief Engagement Officer in Government Agencies
  • Leadership Practices That Ignite Passion in Government Employees
  • The VOICE Framework for Enhancing Employee Engagement in Government
  • Managing Engaging Events for Government Workforce
  • A Checklist of Best Practices for Employee Engagement in Government Roles
  • Employee Engagement Ideas from A to Z for Government Agencies

Employee Engagement Surveys for Government

  • The Importance of Multiple Surveys for Comprehensive Insights in Government
  • A Framework for Designing Effective Engagement Surveys for Government
  • Fairness and Equity in Employee Engagement Surveys for Government
  • Involvement and Participation in the Survey Process for Government Employees
  • Assessing Wellbeing in Government Workplaces Through Surveys
  • Gathering Information on Degree of Engagement in Government Roles

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 35 Hours

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