Thank you for sending your enquiry! One of our team members will contact you shortly.
Thank you for sending your booking! One of our team members will contact you shortly.
Duration 35 hours
Course Outline
Six Sigma and Strategic Organizational Alignment
- Strategic value of Six Sigma
- Historical context and origins
- Evaluation of the Cost of Poor Quality (COPQ)
- Alignment of organizational goals with Six Sigma initiatives
- Organizational drivers and performance metrics
- Design for Six Sigma (DFSS) frameworks
Define Phase: Methodologies and Instruments
- Identification and selection of priority projects
- Process architecture: Inputs and outputs
- Identification of process owners and stakeholders
- Formulation of the project charter
- Defining scope and problem statements
- Identification of end users
- Voice of the Customer (VoC) and Critical to Quality (CTQ) factors
- Construction of SIPOC diagrams
- Case study analysis
- Assessment of business outcomes
- Foundations of Sigma level calculations
- Process and performance capability assessment
- Process capability indices: 'Cp' and 'CpK'
- Foundamentals of project administration
- Team dynamics and performance optimization
- Introduction and instruction on Minitab software
- Administrative and planning instruments
Measure Phase: Foundations and Techniques
- Process evaluation and documentation
- Foundations of probability and statistics
- Statistical distributions
- Data collection and aggregation
- Significance of the CE matrix
- Assessment of data normality
Analyze Phase: Assessment and Instruments
- Statistical process control
- Control charts and stability evaluation
- Qualitative assessment and immediate improvements
- Process mapping
- Exploratory data analysis
- Hypothesis testing
- Design of Experiments (DOE)
- Root cause analysis
- Review of the seven quality tools
- Graphical analysis
- Histograms
- Analysis of Variance (ANOVA) and multi-plot diagrams
- Failure Mode and Effect Analysis (FMEA)
Improve and Control Phases: Execution and Oversight
- Piloting and implementation strategies
- Pre- and post-implementation capability
- Hypothesis testing verification
- Application of Six Sigma principles to performance consistency
- Practical exercise: Catapult experiment
- Control phase
- Control plans
- Lean techniques for process oversight
Overview of Lean Enterprise Frameworks
- Comparative analysis of Lean and Six Sigma
- Integration of Lean principles within the organization
- Categorization of waste: Muda, Muri, and Mura
- Value Stream Mapping
- Spaghetti Diagrams for distance analysis
- Additional Lean techniques (e.g., Pull system, POUS)
- Visual Management (5S)
- Error prevention mechanisms
Requirements
- Proficiency in basic to intermediate statistics: Participants are advised to review fundamental statistical concepts in advance. Reference materials or e-learning modules may be utilized to reinforce knowledge before attending the course.
- Familiarity with the seven basic problem-solving tools.
- Participants should possess at least five years of practical experience in business processes.
