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Course Outline
- WHAT IS BUSINESS ANALYSIS?
- Explain the business change lifecycle for government organizations.
- List the key principles of business analysis for government.
- Describe the various roles a business analyst may assume in a government context.
- THE COMPETENCIES OF A BUSINESS ANALYST
- Explain the concept of the T-shaped Professional within the public sector.
- Identify the three areas of business analysis competency essential for government professionals.
- THE STRATEGIC CONTEXT FOR BUSINESS ANALYSIS
- Describe how business analysis aligns with strategic goals in government organizations.
- Define the factors assessed using PESTLE to analyze an external environment for government agencies.
- Identify the elements of the VMOST technique used to analyze an internal environment within government entities.
- Describe the following elements of performance measurement for government organizations.
- Describe the structure of a SWOT analysis as applied in government contexts.
- Describe the following techniques used in strategy execution for government agencies.
- THE BUSINESS ANALYSIS SERVICE FRAMEWORK
- Identify the activities in the Business Analysis Service Framework (BASF) relevant to government operations.
- INVESTIGATING THE BUSINESS SITUATION
- Define workshops in the context of government business analysis.
- Define observation methods used in government settings.
- Define interviews as a tool for gathering information within government organizations.
- Define scenarios to simulate potential government scenarios.
- Define prototyping techniques suitable for government projects.
- Define user role analysis specific to government roles.
- Define quantitative approaches applicable in government business analysis.
- Describe two diagrammatic techniques used to record a business situation within government agencies.
- ANALYZING AND MANAGING STAKEHOLDERS
- Identify stakeholder categories using the stakeholder wheel in government contexts.
- Describe the use of the Power/Interest grid technique to analyze stakeholders within government organizations.
- Describe stakeholder responsibilities using a RACI chart for government projects.
- IMPROVING BUSINESS SERVICES AND PROCESSES
- Explain the business process hierarchy in government operations.
- List the following techniques used to model enterprise-level processes within government agencies.
- Describe the following aspects of the event-response level for government services.
- Describe the following aspects of the actor-task level relevant to government processes.
- Describe the following aspects of the as-is process model in government contexts.
- Identify generic approaches to improving business processes within government organizations.
- Define the purpose of customer journey maps for government services.
- DEFINING THE SOLUTION
- Describe the gap analysis process in government projects.
- Explain the use of POPIT™ in gap analysis for government initiatives.
- Describe the process for developing options within government contexts.
- Describe the purpose of design thinking in government innovation.
- MAKING THE BUSINESS CASE
- Describe the lifecycle for a business case in business case development for government organizations.
- Identify the areas of feasibility assessment relevant to government projects.
- Define the structure and contents of a business case for government initiatives.
- List the key features relevant to the production of a business case within an Agile environment in government settings.
- Identify the elements of a CARDI log used in government contexts.
- Explain the purpose of the following investment appraisal techniques for government projects.
- ESTABLISHING THE REQUIREMENTS
- Explain the requirements engineering (RE) framework as applied in government organizations.
- Identify the following actors in requirements engineering within government contexts.
- Identify the types of requirement relevant to government projects.
- Describe the hierarchy of requirements for government initiatives.
- Describe the requirements elicitation techniques used in government settings.
- Explain the following elements of requirements analysis specific to government operations.
- DOCUMENTING AND MODELLING REQUIREMENTS
- Identify the following documentation styles applicable to government projects.
- List the elements of a requirements catalogue for government initiatives.
- Describe the format of user stories in the context of government business analysis.
- Describe the elements of the use case diagram used to model functional requirements for government services.
- Describe the elements of a class model used to model data within government contexts.
- Describe the product backlog in modelling and documentation in an Agile environment for government projects.
- Define the structure of the business requirements document for government initiatives.
- VALIDATING AND MANAGING REQUIREMENTS
- Describe the following types of requirements validation specific to government contexts.
- Describe the following aspects of requirements management in government projects.
- DELIVERING THE REQUIREMENTS
- Describe the following types of delivery lifecycle relevant to government initiatives.
- Explain advantages and disadvantages of the lifecycles for government projects.
- DELIVERING THE BUSINESS SOLUTION
- Explain the role of the business analyst in the business change lifecycle within government organizations.
- Describe the role of the business analyst during the design, development, and test stages for government projects.
- Describe the following approaches used in the implementation stage for government initiatives.
- Describe how the benefits plan is used in the realization stage within government contexts.
Requirements
- This certification has no entry requirements for government participants.
21 Hours
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Atika Isma Putri - Indonesia Financial Group
Course - Digital Insurance Business (Insurtech)
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