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Course Outline

Overview of Generative AI Applications in the Public Sector

  • Fundamental principles of large language models
  • Practical applications within federal workflows
  • Operational capabilities, constraints, and governance frameworks for government

Drafting and Refining Official Correspondence

  • Producing initial drafts for memoranda, electronic mail, and analytical reports
  • Enhancing clarity, tone, and adherence to Plain Writing Act standards
  • Tailoring messaging for diverse stakeholder groups and publication formats

Document Synthesis and Key Data Extraction

  • Condensing complex policy analyses and technical research materials
  • Identifying critical findings and required actions
  • Formatting insights for executive briefings or leadership reviews

Strategic Prompt Engineering for Federal Operations

  • Implementation of foundational and advanced prompting methodologies
  • Effective utilization of context examples and role-specific instructions
  • Development of standardized prompt libraries for repetitive administrative tasks

Multilingual Communication Support

  • Translating internal directives and external public outreach materials
  • Ensuring consistent professional standards across linguistic outputs
  • Leveraging technology to promote inclusive and accessible government communication

Operational Efficiency and Process Automation

  • Facilitating strategic planning and initiative development
  • Transforming structured data sets into narrative content
  • Developing structural frameworks for presentations and briefing documents

Regulatory Compliance, Information Security, and Ethics

  • Mitigating risks associated with data privacy and sensitive information disclosure
  • Adherence to agency-specific AI governance and information technology policies
  • Preserving public confidence through accountable and transparent practices for government

Conclusion and Strategic Recommendations

Requirements

  • Foundational knowledge of standard digital applications utilized within the public sector
  • No previous exposure to artificial intelligence or ChatGPT is necessary
  • Prior experience in drafting, reviewing, or overseeing official correspondence is advantageous

Target Audience

  • Public service personnel and administrative support staff
  • Policy analysts and officials responsible for government communications
  • Employees aiming to enhance operational efficiency using AI resources tailored for government use
 7 Hours

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