Course Outline

Introduction to ChatGPT for Government in the Public Sector

  • An overview of what ChatGPT is and how it functions
  • Practical applications within government workflows
  • Key strengths, limitations, and guidelines for responsible use

Writing and Editing Official Communication for Government

  • Generating initial drafts for memos, emails, and reports
  • Enhancing tone, clarity, and the use of plain language
  • Tailoring content to diverse audiences or formats

Summarization and Information Extraction for Government

  • Condensing lengthy policy or research documents
  • Identifying key points and action items
  • Organizing summaries for briefings or meetings

Prompt Design for Government Use

  • Techniques for basic and advanced prompting
  • Effective use of examples and role instructions
  • Developing reusable prompt templates for routine tasks

Translation and Multilingual Support for Government

  • Translating internal and public-facing communications
  • Ensuring a professional tone across different languages
  • Utilizing ChatGPT to promote inclusive and accessible language

Productivity and Task Automation for Government

  • Brainstorming and generating ideas for initiatives
  • Creating content from structured data, such as tables
  • Developing outlines for slide decks or briefings

Compliance, Security, and Ethical Use for Government

  • Addressing data privacy and information sharing risks
  • Adhering to internal AI and IT policies
  • Building public trust through responsible use of technology

Summary and Next Steps for Government

Requirements

  • An understanding of fundamental digital tools utilized in public sector environments for government operations
  • No prior experience with artificial intelligence (AI) or ChatGPT is necessary
  • Familiarity with drafting, reviewing, or managing official communications is beneficial

Audience

  • Public service teams and administrative professionals for government agencies
  • Policy analysts and government communicators
  • Staff members seeking to enhance productivity through AI-powered tools for government use
 7 Hours

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