Course Outline

Module 1: Microsoft Teams Overview and Architecture

  • Core components and services of Microsoft Teams
  • Arcitecture and dependencies of Microsoft Teams
  • Role-based access control and administrative functions for government

Module 2: Managing Teams Collaboration Experiences

  • Creating and managing Teams, channels, and chat functionalities for government
  • Configuring meeting policies and enhancing user experiences
  • Managing applications, integrations, and the lifecycle of collaboration tools for government

Module 3: Teams Phone and Voice Solutions

  • Concepts and architecture of Teams Phone for government
  • Configuring calling plans and direct routing for effective communication in government settings
  • Managing devices, dial plans, and emergency calling protocols for government operations

Module 4: Governance, Security, and Compliance

  • Policies, governance frameworks, and lifecycle management for Microsoft Teams in government
  • Implementing security and compliance settings to protect sensitive information for government
  • Auditing, reporting, and monitoring compliance to ensure regulatory adherence for government

Module 5: Monitoring and Troubleshooting Teams

  • Monitoring service health and usage patterns of Microsoft Teams for government
  • Troubleshooting issues related to meetings, voice services, and collaboration tools for government
  • Utilizing reporting tools and analytics for optimizing performance in government environments

Module 6: Advanced Configuration and Integration

  • Integrating Microsoft Teams with Microsoft 365 and third-party applications for enhanced functionality for government
  • Considerations for hybrid deployments to support diverse operational needs for government
  • Using automation and PowerShell scripts for efficient administration of Microsoft Teams in government settings

Module 7: Exam Preparation and Certification Readiness

  • Overview of the MS-721 exam objectives for certification in Microsoft Teams management for government
  • Exam structure, format, and types of questions to expect
  • Practice questions and review sessions to prepare effectively
  • Study resources, tips, and strategies for achieving success on the MS-721 exam for government professionals

Summary and Next Steps

Requirements

  • Comprehensive knowledge of Microsoft 365 services and administration for government
  • Practical experience with the core functionality of Microsoft Teams
  • Familiarity with fundamental networking and identity concepts

Audience

  • Microsoft Teams administrators in public sector organizations
  • Collaboration system engineers for government agencies
  • IT professionals responsible for managing Microsoft 365 communications within the public sector
 35 Hours

Number of participants


Price per participant

Runs with a minimum of 4 + people. For 1-to-1 or private group training, request a quote.

Testimonials (1)

The facilitator is the subject expert, very knowledgeable on the subject yet he's openness to learning new things from the delegates.

Isaac Matsitse - Sedibeng TVET College
Course - Microsoft Teams, Outlook, OneDrive, and Lists Integration

Upcoming Courses

MS-721: Manage Teams Collaboration Communications Systems

2026-02-19 09:30
35 hours
Fayetteville, AR - The Root
$ 6757 (Online)
$ 9757 (Classroom)

MS-721: Manage Teams Collaboration Communications Systems

2026-03-05 09:30
35 hours
Fort Smith, AR
$ 6757 (Online)
$ 9757 (Classroom)

MS-721: Manage Teams Collaboration Communications Systems

2026-03-19 09:30
35 hours
Fort Wayne, IN - Regus – Power Center
$ 6757 (Online)
$ 9757 (Classroom)

MS-721: Manage Teams Collaboration Communications Systems

2026-04-02 09:30
35 hours
Grand Rapids, MI - Regus – Calder Plaza
$ 6757 (Online)
$ 9757 (Classroom)

MS-721: Manage Teams Collaboration Communications Systems

2026-04-16 09:30
35 hours
Gulfport, MS
$ 6757 (Online)
$ 9757 (Classroom)

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