MS-721: Manage Teams Collaboration Communications Systems Training Course

Microsoft Teams serves as the primary platform for collaboration within the Microsoft 365 ecosystem, providing government personnel with integrated applications, secure file sharing capabilities, and real-time communication tools to streamline operational workflows.

This instructor-led training program, available in online or onsite formats, is designed for beginners to intermediate users seeking to improve productivity and enhance collaborative efforts through the effective use of Microsoft Teams for government operations.

Upon completion of this course, participants will be able to:

• Effectively manage team structures by navigating the interface and configuring channels and access permissions.
• Facilitate real-time collaboration using shared documents and native Microsoft 365 applications.
• Automate routine processes and integrate Teams with external systems via Power Automate.
• Implement best practices and productivity features to optimize team performance.

Course Delivery Format

• Interactive presentations accompanied by live demonstrations.
• Practical exercises conducted in live Teams environments.
• Guided application of concepts through collaborative activities.

Training Customization

• Contact us to request tailored training solutions specifically for government agencies.

Microsoft Teams and Microsoft Forms provide cloud-based solutions for organizational communication, collaborative efforts, and data acquisition.

This instructor-led live training, available online or onsite, targets entry-level users seeking to facilitate teamwork and manage information resources effectively through the use of Teams and Forms.

Upon completion of this program, participants will demonstrate the ability to:

• Navigate Microsoft Teams and administer channels with precision.
• Design and deploy digital forms for systematic data collection.
• Integrate Forms with Teams to ensure unified workflows.
• Enhance collaboration and communication across departmental groups.

Instructional Format

• Instructor-guided demonstrations accompanied by practical analysis.
• Interactive exercises designed to reinforce key concepts.
• Scenario-based practice tasks within a simulated environment.

Customization Availability

• To obtain a version of this training adapted to your agency’s specific requirements, please contact our team for further assistance with government-focused customization.

This instructor-led, live training in US (online or onsite) is designed for entry-level business professionals seeking to leverage Microsoft Teams and its robust integrations with Outlook, OneDrive, and Lists to enhance team collaboration and productivity. This program provides essential skills for government and private sector users alike.

• Operate the Teams interface, establish teams and channels, and facilitate communication through posts, chats, and meetings.
• Schedule and participate in Teams meetings via both Teams and Outlook; utilize in-meeting collaboration features such as screen sharing; and manage meeting notes and recordings.
• Manage emails, calendars, and Teams meetings efficiently using Outlook, while transitioning smoothly between email and Teams communication workflows.
• Utilize OneDrive for cloud storage, file sharing, and real-time document collaboration within Teams and Outlook, including file version control and recovery.
• Create, customize, and manage Lists to organize tasks and projects; collaborate with team members; and integrate Lists with Outlook and OneDrive.
• Integrate Teams seamlessly with Outlook, OneDrive, and Lists to establish a productive work environment, thereby minimizing redundant tasks and enhancing workflow efficiency for government operations.

This instructor-led, live training in US (online or onsite) is designed for intermediate-level professionals seeking to leverage Microsoft Teams and Read AI to improve meeting effectiveness and operational efficiency. The curriculum is specifically developed for government personnel who require robust tools to support their missions.

Upon completion of this training, participants will be able to:

• Configure and optimize Microsoft Teams environments to streamline meeting processes.
• Integrate and customize Read AI capabilities within the Teams platform.
• Utilize artificial intelligence-driven features, including summaries, transcripts, and participation analytics.
• Enhance collaboration, task tracking, and post-meeting follow-up actions.
• Implement advanced strategies and use cases to sustain long-term productivity gains.