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Course Outline
Module 1: Microsoft Teams Overview and Architecture
- Key components and services of Microsoft Teams
- A detailed examination of the Teams architecture and its dependencies
- Role-based access control and administrative functions for government
Module 2: Managing Teams Collaboration Experiences
- Creating and managing Teams, channels, and chat functionalities
- Configuring meeting policies and enhancing user experiences
- Managing apps, integrations, and the lifecycle of these resources for government
Module 3: Teams Phone and Voice Solutions
- Understanding Teams Phone concepts and architecture
- Configuring calling plans and direct routing options
- Managing devices, dial plans, and emergency calling procedures for government
Module 4: Governance, Security, and Compliance
- Policies, governance frameworks, and lifecycle management in Teams
- Implementing robust security and compliance settings for government
- Auditing, reporting, and monitoring compliance to ensure adherence to regulations
Module 5: Monitoring and Troubleshooting Teams
- Monitoring the health and usage of Microsoft Teams services for government
- Troubleshooting issues related to meetings, voice, and collaboration
- Utilizing reporting tools and analytics for performance optimization in a government context
Module 6: Advanced Configuration and Integration
- Integrating Teams with Microsoft 365 and third-party applications for government
- Considerations for hybrid deployment scenarios in government environments
- Using automation and PowerShell scripts for efficient Teams administration for government
Module 7: Exam Preparation and Certification Readiness
- An overview of the MS-721 exam objectives for government professionals
- Understanding the structure, format, and types of questions in the exam
- Practicing with sample questions and participating in review sessions
- Accessing study resources, tips, and strategies to ensure success on the exam for government
Summary and Next Steps
Requirements
- Comprehensive understanding of Microsoft 365 services and administration for government
- Practical experience with the core functionality of Microsoft Teams
- Familiarity with fundamental networking and identity concepts
Audience
- Microsoft Teams administrators within the public sector
- Collaboration system engineers for government agencies
- IT professionals responsible for managing Microsoft 365 communications in governmental settings
35 Hours
Testimonials (1)
The facilitator is the subject expert, very knowledgeable on the subject yet he's openness to learning new things from the delegates.