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Duration 35 hours
Course Outline
Module 1: Microsoft Teams Architecture and Fundamental Components
- Primary functional elements and service dependencies
- System architecture and technical requirements
- Administrative roles and access control mechanisms
Module 2: Administration of Teams Collaboration Frameworks
- Establishment and oversight of teams, channels, and conversations
- Definition of meeting policies and user experiences
- Application integration strategies and lifecycle governance
Module 3: Voice and Telephony Capabilities in Teams
- Telephony architecture and core concepts for government communications
- Setup of calling plans and direct routing configurations
- Device management, dial plan implementation, and emergency calling protocols
Module 4: Governance, Security Controls, and Regulatory Compliance
- Policy development and lifecycle management for compliance
- Enforcement of security measures and compliance standards
- Audit trail management and continuous compliance monitoring
Module 5: Operational Monitoring and System Diagnostics
- Tracking service availability and utilization metrics
- Resolution of issues in meetings, voice, and collaboration services
- Utilization of reporting tools and analytics for performance enhancement
Module 6: Complex Configuration and System Integration
- Integration of Teams with Microsoft 365 and external applications
- Considerations for hybrid environment deployments
- Automated administration using PowerShell scripting
Module 7: Certification Examination Preparation and Assessment Readiness
- Analysis of MS-721 examination objectives
- Breakdown of exam structure, format, and item types
- Application of practice questions and review processes
- Strategy formulation and resource allocation for certification success
Concluding Summary and Recommended Next Actions
Requirements
- Proficiency in Microsoft 365 service administration and management
- Practical experience with core Microsoft Teams features
- Knowledge of fundamental networking protocols and identity management concepts
Intended Participant Profile
- Microsoft Teams system administrators
- Collaboration infrastructure engineers
- Information technology professionals overseeing Microsoft 365 communication services
Testimonials (2)
i learned alot
Rose-Ann - Heart FM
Course - Microsoft Teams: Practical Collaboration, Productivity, and Automation
The engagement and the practical examples we did as a group to get more understanding of the topic