Course Outline

1. Introduction and Usage Alignment (30 min)

  • Overview of Microsoft Teams and its integration with Microsoft 365 for government
  • Structure of teams, channels, and permissions within a public sector context
  • Best practices for communication and collaboration in government settings

2. Team Productivity (2h30)

  • File management using SharePoint and OneDrive within Teams, tailored for government workflows
  • Real-time co-authoring and version control to enhance collaboration among agency teams
  • Creating and using channels and custom tabs effectively to streamline information sharing
  • Running productive meetings: agendas, recordings, and shared notes for enhanced transparency and accountability
  • Using built-in apps to optimize workflow (Planner, Lists, OneNote) in a government environment

3. Automation and Tool Integration (2h)

  • Introduction to automation in Teams with Power Automate for government processes
  • Creating simple flows for notifications, approvals, and task automation to improve efficiency
  • Integration with Outlook, Excel, Forms, and other Microsoft 365 tools for seamless public sector operations
  • Using connectors and bots to automate daily activities and centralize information within government agencies

4. Exploring Additional Features (1h30)

  • Utilizing native apps and extensions (such as Approvals, Viva Insights, Whiteboard, Loop, etc.) for enhanced productivity in the public sector
  • Productivity tips: shortcuts, templates, and customized settings to optimize government workflows
  • Practical examples tailored to sales teams within government organizations

5. Wrap-Up and Practical Application (30 min)

  • Guided exercise to apply the learned concepts in a government context
  • Q&A and experience sharing among participants from various agencies
  • Best practices and recommendations for continued use of Microsoft Teams for government operations

Summary and Next Steps

Requirements

  • Basic understanding of office productivity tools for government use
  • Experience using Microsoft 365 applications such as Outlook or OneDrive in a professional setting
  • Familiarity with online communication and collaboration tools for government operations

Audience

  • Professionals and teams adopting Microsoft Teams for daily collaboration within government agencies
  • Managers and coordinators seeking to enhance communication and workflow efficiency in public sector environments
  • Users who wish to leverage Teams with Microsoft 365 integration and automation for government tasks
 7 Hours

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