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Course Outline
1. Introduction and Usage Alignment (30 minutes)
- Overview of Microsoft Teams and its integration with Microsoft 365 for government operations.
- Structure of teams, channels, and permissions to support secure collaboration.
- Best practices for communication and collaboration within government agencies.
2. Team Productivity (2 hours 30 minutes)
- File management using SharePoint and OneDrive within Teams to enhance document control for government tasks.
- Real-time co-authoring and version control to streamline project workflows for government teams.
- Creating and using channels and custom tabs effectively to improve information organization.
- Running productive meetings: agendas, recordings, and shared notes to ensure transparency and accountability in government operations.
- Using built-in apps to optimize workflow (Planner, Lists, OneNote) for enhanced project management and documentation.
3. Automation and Tool Integration (2 hours)
- Introduction to automation in Teams with Power Automate for government processes.
- Creating simple flows for notifications, approvals, and task automation to enhance efficiency in government tasks.
- Integration with Outlook, Excel, Forms, and other Microsoft 365 tools to support comprehensive project management for government use.
- Using connectors and bots to automate daily activities and centralize information for improved governance and accountability.
4. Exploring Additional Features (1 hour 30 minutes)
- Utilizing native apps and extensions (such as Approvals, Viva Insights, Whiteboard, Loop, etc.) to enhance productivity for government teams.
- Productivity tips: shortcuts, templates, and customized settings to optimize user experience in government operations.
- Practical examples tailored to sales teams within government agencies.
5. Wrap-Up and Practical Application (30 minutes)
- Guided exercise to apply the learned concepts in a government context.
- Q&A and experience sharing among participants from various government departments.
- Best practices and recommendations for continued use of Microsoft Teams in government operations.
Summary and Next Steps
Requirements
- Basic understanding of office productivity tools for government use
- Experience using Microsoft 365 applications such as Outlook or OneDrive for government operations
- Familiarity with online communication and collaboration tools for efficient public sector workflows
Audience
- Professionals and teams in the public sector adopting Microsoft Teams for daily collaboration
- Managers and coordinators in government agencies seeking to enhance communication and workflow efficiency
- Government users who wish to leverage Teams with Microsoft 365 integration and automation to support public sector objectives
7 Hours
Testimonials (1)
The facilitator is the subject expert, very knowledgeable on the subject yet he's openness to learning new things from the delegates.
