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Course Outline
1. Introduction and Usage Alignment (30 min)
- Overview of Microsoft Teams and its integration with Microsoft 365 for government
- Structure of teams, channels, and permissions within a public sector context
- Best practices for communication and collaboration in government settings
2. Team Productivity (2h30)
- File management using SharePoint and OneDrive within Teams, tailored for government workflows
- Real-time co-authoring and version control to enhance collaboration among agency teams
- Creating and using channels and custom tabs effectively to streamline information sharing
- Running productive meetings: agendas, recordings, and shared notes for enhanced transparency and accountability
- Using built-in apps to optimize workflow (Planner, Lists, OneNote) in a government environment
3. Automation and Tool Integration (2h)
- Introduction to automation in Teams with Power Automate for government processes
- Creating simple flows for notifications, approvals, and task automation to improve efficiency
- Integration with Outlook, Excel, Forms, and other Microsoft 365 tools for seamless public sector operations
- Using connectors and bots to automate daily activities and centralize information within government agencies
4. Exploring Additional Features (1h30)
- Utilizing native apps and extensions (such as Approvals, Viva Insights, Whiteboard, Loop, etc.) for enhanced productivity in the public sector
- Productivity tips: shortcuts, templates, and customized settings to optimize government workflows
- Practical examples tailored to sales teams within government organizations
5. Wrap-Up and Practical Application (30 min)
- Guided exercise to apply the learned concepts in a government context
- Q&A and experience sharing among participants from various agencies
- Best practices and recommendations for continued use of Microsoft Teams for government operations
Summary and Next Steps
Requirements
- Basic understanding of office productivity tools for government use
- Experience using Microsoft 365 applications such as Outlook or OneDrive in a professional setting
- Familiarity with online communication and collaboration tools for government operations
Audience
- Professionals and teams adopting Microsoft Teams for daily collaboration within government agencies
- Managers and coordinators seeking to enhance communication and workflow efficiency in public sector environments
- Users who wish to leverage Teams with Microsoft 365 integration and automation for government tasks
7 Hours
Testimonials (1)
The facilitator is the subject expert, very knowledgeable on the subject yet he's openness to learning new things from the delegates.