Microsoft Teams: Practical Collaboration, Productivity, and Automation Training Course

1. Introduction and Usage Alignment (30 min)

• Overview of Microsoft Teams and its integration with Microsoft 365 for government
• Structure of teams, channels, and permissions for effective governance
• Best practices for communication and collaboration in the public sector

2. Team Productivity (2h30)

• File management using SharePoint and OneDrive within Teams for government
• Real-time co-authoring and version control to enhance collaboration
• Creating and using channels and custom tabs effectively for streamlined workflows
• Running productive meetings: agendas, recordings, and shared notes for transparent communication
• Using built-in apps to optimize workflow (Planner, Lists, OneNote) for government operations

3. Automation and Tool Integration (2h)

• Introduction to automation in Teams with Power Automate for government
• Creating simple flows for notifications, approvals, and task automation to improve efficiency
• Integration with Outlook, Excel, Forms, and other Microsoft 365 tools for comprehensive solutions
• Using connectors and bots to automate daily activities and centralize information for better governance

4. Exploring Additional Features (1h30)

• Using native apps and extensions (such as Approvals, Viva Insights, Whiteboard, Loop, etc.) for enhanced productivity
• Productivity tips: shortcuts, templates, and customized settings to optimize performance
• Practical examples tailored to sales teams in the public sector

5. Wrap-Up and Practical Application (30 min)

• Guided exercise to apply the learned concepts for government use
• Q&A and experience sharing to foster a collaborative environment
• Best practices and recommendations for continued use in public sector operations

Summary and Next Steps