Course Outline
Introduction
Overview of Microsoft Teams for Government
- What is Microsoft Teams?
- Benefits of using Teams for collaboration in the public sector
- Interface and navigation overview for government users
Channels, Teams, and Posts
- Creating and managing teams within a government context
- Organizing and working within channels to enhance departmental workflows
- Posting and replying to messages for efficient communication
- Using mentions and reactions to improve collaboration and accountability
Chat and Messaging
- One-on-one and group chats for secure government communications
- Sharing files in chat to streamline document management
- Integrating with third-party apps to enhance functionality for government tasks
Scheduling and Joining Meetings
- Scheduling meetings directly in Teams to align with public sector calendars
- Joining and participating in meetings to foster cross-agency collaboration
- Screen sharing and collaboration features during meetings to enhance productivity
Audio and Video Calls
- One-on-one calls for secure government communications
- Group calls and conferences for multi-departmental discussions
- Adjusting call settings and preferences to meet agency requirements
Meeting Management
- Managing meeting recordings and transcripts for record-keeping and compliance
- Sharing and accessing meeting notes and recordings to ensure transparency
Scheduling and Managing Meetings via Outlook
- Scheduling Teams meetings using the Outlook calendar for government users
- Inviting external participants and setting permissions to maintain security
Email and Calendar Integration
- Using Outlook for calendar management within Teams for seamless integration
- Creating meeting invites and tracking RSVPs to improve coordination
Best Practices for Teams-Email Workflow
- Moving conversations from Outlook to Teams to centralize communications
- Sharing emails in Teams for collaborative decision-making
Introduction to OneDrive for Government
- What is OneDrive and how it integrates with Teams?
- Accessing OneDrive files from within Teams to enhance file management
File Sharing and Collaboration
- Sharing files in channels, chats, and meetings to facilitate teamwork
- Collaborating on documents in real-time with colleagues for efficient project management
File Storage and Version Control
- Managing shared files in OneDrive and Teams to ensure data integrity
- Recovering deleted or earlier versions of files to maintain a robust record-keeping system
Using OneDrive in Outlook for Government
- Attaching files directly from OneDrive in Outlook emails to streamline document sharing
- Accessing shared documents via Outlook and OneDrive to improve workflow efficiency
Introduction to Microsoft Lists for Government
- What is Microsoft Lists?
- Creating and customizing lists in Teams and Outlook to support government workflows
Managing Tasks and Workflows
- Using Lists to track tasks, issues, and projects within a government setting
- Assigning tasks and setting priorities to ensure timely completion of objectives
- Tracking progress and integrating with other apps to enhance task management
Collaboration on Lists
- Sharing Lists with team members to promote transparency and accountability
- Collaborating on lists across different devices to support remote work environments
- Using notifications and alerts for updates to stay informed of task statuses
Integrating Lists with OneDrive and Outlook for Government
- Attaching files to lists and tasks via OneDrive to centralize document management
- Synchronizing Lists tasks with Outlook reminders to improve task tracking
Best Practices for Collaboration in Teams and Outlook for Government
- Creating a productive workflow across apps to enhance efficiency and effectiveness
- Managing notifications and minimizing distractions to maintain focus on key objectives
Troubleshooting Common Issues for Government Users
- Solving integration and syncing issues between Teams, Outlook, and OneDrive
- Managing permissions and access issues to ensure secure data handling
Advanced Tips and Tricks for Government Users
- Using advanced features in Teams, Outlook, and Lists to optimize productivity
- Customizing workflows to meet the unique needs of government operations
Summary and Next Steps
Requirements
- Basic computer skills for government
Audience
- Government business professionals
- Project managers in the public sector
- Administrative staff for government
Testimonials (2)
The engagement and the practical examples we did as a group to get more understanding of the topic
ISABELLA - Sedibeng TVET College
Course - Microsoft Teams, Outlook, OneDrive, and Lists Integration
The facilitator is the subject expert, very knowledgeable on the subject yet he's openness to learning new things from the delegates.
