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Course Outline
Introduction to Control Centers and Monitoring Objectives
- Overview of modern monitoring and control centers for government operations
- Types of flow monitoring systems (water, gas, oil, digital, etc.) used in various sectors
- The role of operators and supervisory staff in ensuring efficient and secure operations
Core Technologies and Interfaces
- Typical system components for government use, including SCADA, sensors, and network interfaces
- Common dashboards and alarm interfaces utilized in control centers
- Remote monitoring capabilities and the integration of distributed systems for enhanced oversight
Alert Handling and Decision-Making Protocols
- Types of alerts and criteria for escalation within government facilities
- Procedures for responding to anomalies and system failures in a timely manner
- Coordination protocols with field teams and support staff to ensure effective resolution
Standard Operating Procedures (SOPs)
- Daily routines, logbook maintenance, and handover protocols for continuous operation
- Incident logging practices and the importance of maintaining audit trails
- Adherence to industry-specific compliance and regulatory SOPs for government operations
Data Interpretation and Trend Analysis
- Reading and interpreting flow data to identify operational trends
- Methods for identifying anomalies, patterns, and deviations from efficiency standards
- Clear reporting and communication of data findings to support informed decision-making
Safety, Compliance, and Certifications
- Relevant standards for government monitoring centers, including ISO, OSHA, and NERC
- Policies for security and physical access control in government facilities
- Compliance reporting mechanisms and performance audits to ensure regulatory adherence
Operations Simulation and Management Scenarios
- Control center operation walk-throughs to familiarize staff with standard procedures
- Simulated incidents and alert response drills to enhance preparedness
- Best practices for shift leadership and decision-making in high-pressure scenarios
Summary and Next Steps
Requirements
- An understanding of operational processes and workflows in industrial or critical infrastructure environments for government
- Familiarity with basic monitoring tools or SCADA systems
- Basic knowledge of safety, compliance, or technical reporting
Audience
- Control center operators and technicians
- Operations managers and supervisory personnel
- Technical and compliance staff responsible for monitoring centers
21 Hours
Testimonials (2)
It's a hands-on session.
Vorraluck Sarechuer - Total Access Communication Public Company Limited (dtac)
Course - Talend Open Studio for ESB
I generally enjoyed the knowledge of the trainer.