Get in Touch

Course Outline

Introduction to SAP S/4HANA

  • General overview of SAP S/4HANA capabilities and core operational features
  • Positioning of sales operations within the broader SAP S/4HANA enterprise architecture
  • Principal differences and improvements distinguishing SAP ECC from SAP S/4HANA
  • User experience: Summary of the SAP Fiori interface

Sales Organizational Framework

  • Establishing sales organizations, distribution channels, and product divisions
  • Significance of the sales area structure and its hierarchical configuration

Sales Process Workflow

  • Comprehensive analysis of the core SAP S/4HANA sales execution flow
  • Management and fulfillment standards for sales orders
  • Critical integration interfaces with adjacent modules (e.g., Financials, Procurement)

Sales Documentation

  • Architectural framework and processing logic for sales records
  • Procedures for generating and maintaining sales orders
  • Categorization of sales instruments (standard orders, estimates, agreements, returns)

Pricing Strategies and Concessions

  • Foundational concepts and procedural methods for SAP-based pricing
  • Definition, classification, and setup of pricing conditions and types
  • Implementation of reductions, additional charges, and specialized pricing models

Inventory Verification and Backorder Resolution

  • Execution of stock availability assessments at the time of order entry
  • Strategies for managing backorders and rescheduling pending items

Delivery Operations

  • Generation and administration of shipment documents
  • Classification and technical setup of delivery variants
  • Execution of delivery workflows: item selection, packaging, and inventory release

Transport and Logistics

  • Core functions of shipping operations and logistical planning
  • Configuration of transport corridors and shipment timetabling
  • Coordination with warehouse management and inventory control systems

Invoice Generation

  • Summary of the billing cycle within the SAP S/4HANA environment
  • Creation and control of financial billing records
  • Processing of invoices, tax computations, and credit adjustments

Business Intelligence in SAP S/4HANA

  • Overview of embedded analytical tools within SAP S/4HANA Sales
  • Standardized reporting metrics and Key Performance Indicators for tracking sales effectiveness
  • Leveraging SAP Fiori applications for detailed sales analysis

Credit and Risk Control

  • Administration of customer credit thresholds
  • Integration of credit risk assessment into the sales order lifecycle
  • Management of restricted orders and compliance with credit verification checks

Return and Claim Administration

  • Oversight of product return procedures and complaint resolution
  • Processing of credit memos and return documentation
  • Pricing adjustments and settlement protocols associated with returns

Master Data in Sales

  • Maintenance of customer, material, and condition reference data
  • Setup of sales-specific fields within the master data architecture
  • Ensuring data integrity and synchronization across functional modules

Sales Process Setup

  • Configuration of sales document classifications and item category groups
  • Mapping of sales organizations and manufacturing plants to transactional documents
  • Customization of pricing algorithms, concession tiers, and surcharge structures

Implementation and Integration Factors

  • Strategic recommendations for deploying SAP S/4HANA Sales in real-world scenarios
  • Interoperability interfaces with other SAP modules (Materials Management, Sales & Distribution, Financial Accounting, Controlling)
  • Guidelines for system optimization and enhancing operational efficiency

Conclusion and Future Directions

Requirements

  • Fundamental comprehension of sales operations
  • Basic proficiency with SAP systems

Target Audience

  • Professionals in sales and distribution roles
  • SAP functional consultants
  • Business process managers
 28 Hours

Number of participants


Price per participant

Testimonials (2)

Upcoming Courses

Related Categories