Course Outline
Introduction to SAP S/4HANA
- General overview of SAP S/4HANA capabilities and core operational features
- Positioning of sales operations within the broader SAP S/4HANA enterprise architecture
- Principal differences and improvements distinguishing SAP ECC from SAP S/4HANA
- User experience: Summary of the SAP Fiori interface
Sales Organizational Framework
- Establishing sales organizations, distribution channels, and product divisions
- Significance of the sales area structure and its hierarchical configuration
Sales Process Workflow
- Comprehensive analysis of the core SAP S/4HANA sales execution flow
- Management and fulfillment standards for sales orders
- Critical integration interfaces with adjacent modules (e.g., Financials, Procurement)
Sales Documentation
- Architectural framework and processing logic for sales records
- Procedures for generating and maintaining sales orders
- Categorization of sales instruments (standard orders, estimates, agreements, returns)
Pricing Strategies and Concessions
- Foundational concepts and procedural methods for SAP-based pricing
- Definition, classification, and setup of pricing conditions and types
- Implementation of reductions, additional charges, and specialized pricing models
Inventory Verification and Backorder Resolution
- Execution of stock availability assessments at the time of order entry
- Strategies for managing backorders and rescheduling pending items
Delivery Operations
- Generation and administration of shipment documents
- Classification and technical setup of delivery variants
- Execution of delivery workflows: item selection, packaging, and inventory release
Transport and Logistics
- Core functions of shipping operations and logistical planning
- Configuration of transport corridors and shipment timetabling
- Coordination with warehouse management and inventory control systems
Invoice Generation
- Summary of the billing cycle within the SAP S/4HANA environment
- Creation and control of financial billing records
- Processing of invoices, tax computations, and credit adjustments
Business Intelligence in SAP S/4HANA
- Overview of embedded analytical tools within SAP S/4HANA Sales
- Standardized reporting metrics and Key Performance Indicators for tracking sales effectiveness
- Leveraging SAP Fiori applications for detailed sales analysis
Credit and Risk Control
- Administration of customer credit thresholds
- Integration of credit risk assessment into the sales order lifecycle
- Management of restricted orders and compliance with credit verification checks
Return and Claim Administration
- Oversight of product return procedures and complaint resolution
- Processing of credit memos and return documentation
- Pricing adjustments and settlement protocols associated with returns
Master Data in Sales
- Maintenance of customer, material, and condition reference data
- Setup of sales-specific fields within the master data architecture
- Ensuring data integrity and synchronization across functional modules
Sales Process Setup
- Configuration of sales document classifications and item category groups
- Mapping of sales organizations and manufacturing plants to transactional documents
- Customization of pricing algorithms, concession tiers, and surcharge structures
Implementation and Integration Factors
- Strategic recommendations for deploying SAP S/4HANA Sales in real-world scenarios
- Interoperability interfaces with other SAP modules (Materials Management, Sales & Distribution, Financial Accounting, Controlling)
- Guidelines for system optimization and enhancing operational efficiency
Conclusion and Future Directions
Requirements
- Fundamental comprehension of sales operations
- Basic proficiency with SAP systems
Target Audience
- Professionals in sales and distribution roles
- SAP functional consultants
- Business process managers
Testimonials (2)
The training provided valuable insights into ABAP CDS and Fiori capabilities, helping me better understand the system functionalities already available within the company and opportunities to optimize their utilization. It also enhanced my understanding of how SAP technologies can support reporting, analytics, and business process improvements.
Melita Widya Ningrum - PT. TELKOM INDONESIA
Course - Custom SAP S/4HANA Financials, GRC, Fiori Analytics & ABAP Technical Foundation Masterclass
In question and answer section, we can ask many cases and Mr. Oki is great to make us understand the solution of our issues.