Balanced Scorecard Training Course

The Architectural Design Strategies for Information Systems Program is meticulously designed to equip professionals with the knowledge and skills necessary to design, implement, and manage information systems that meet the evolving needs of modern organizations. This program delves into the foundational principles and advanced concepts of information systems architecture, focusing on strategic frameworks and methodologies that ensure the creation of high-performance, secure, and resilient systems for government and other public sector entities.

Format of the Course

• Interactive lecture and discussion designed to engage participants in deep learning experiences.
• Extensive exercises and practice sessions to reinforce key concepts and skills.
• Hands-on implementation in a live-lab environment, allowing for practical application of knowledge.

Course Customization Options

• To request a customized training program tailored specifically for government needs, please contact us to arrange the details.

As the pace of change accelerates with digital business and Business 3.0, organizational boundaries and alliances are constantly evolving. To thrive in this new knowledge economy, teams and individuals must develop the skills to resolve conflicts effectively while maintaining long-term relationships. Unfortunately, most professionals receive limited training in effective conflict resolution, leading to situations where conflict is either avoided, responses are passive-aggressive, or worse, bullying becomes a dominant means of addressing disputes.

This instructor-led, live training (onsite or remote) is aimed at executives, leaders, teams, and business individuals who wish to enhance their conflict resolution skills using practical, easy-to-follow yet highly effective models. By the conclusion of the course, participants will gain hands-on experience with 14 powerful tools designed to resolve conflicts while fostering positive workplace relationships.

By the end of this training, participants will be able to:

• Identify the five stages of effective conflict resolution.
• Establish a framework for addressing conflict proactively.
• Manage themselves positively during conflict situations.
• Utilize proven methods to resolve conflicts more efficiently and effectively.
• Rehearse conflict scenarios to achieve better outcomes.
• Learn from past conflicts to approach future disputes differently.

The program includes simulations, role-playing activities, and interactive workshops to provide the necessary practical experience. The course emphasizes fun, interactive, practical, visual, and analogy-based learning to help embed the models while maintaining a fast pace. Participants can expect discussions on topics ranging from architecture to emotions, conflict preparation, historical psychology, Harvard Business models, yogic breathing techniques, kidnapping scenarios, rice cultivation, seating arrangements, and literary references like Les Miserables.

Format of the Course

• Interactive lecture and discussion.
• Extensive exercises and practice sessions.

Course Customization Options for Government

• To request a customized training tailored to specific needs, please contact us to arrange.

This course is designed to enhance your ability to think strategically, equipping you with the skills necessary to approach complex situations, avoid biases, and make well-informed decisions swiftly and accurately. By exploring various thinking styles and common pitfalls in strategic thinking, you will develop a comprehensive understanding of how to apply these principles effectively in your professional activities for government.

Acquire a comprehensive understanding of the benefits of investing in corporate social responsibility, philanthropy, and sustainability for government. This training is delivered in an interactive format and features a series of case studies to enhance learning and application within public sector workflows.

Audience

This course has been designed for analysts and forecasters within the public sector who are interested in introducing or enhancing forecasting techniques related to sales forecasting, economic forecasting, technology forecasting, supply chain management, and demand or supply forecasting.

Description

This course guides participants through a series of methodologies, frameworks, and algorithms that are essential for predicting future trends based on historical data. It leverages standard tools such as Microsoft Excel and open-source programs like the R project to provide practical, hands-on experience.

The principles covered in this course can be implemented using various software solutions (e.g., SAS, SPSS, Statistica, MINITAB), ensuring that participants are equipped with versatile skills for government applications.

This instructor-led, live training in US Empire (online or onsite) is aimed at beginner-level financial analysts who wish to learn how to use OneStream for financial analysis, reporting, and data-driven decision-making, and prepare for relevant OneStream certifications for government.

By the end of this training, participants will be able to:

• Understand the core functionalities of OneStream XF.
• Navigate the OneStream interface and workspace effectively.
• Load, transform, and validate financial data with precision.
• Create and analyze financial reports and dashboards.
• Leverage OneStream’s workflow automation features for financial planning and consolidation.
• Prepare for OneStream certification exams (e.g., OneStream Certified Professional - Financial Modeler (OCP-FM), OneStream Implementation Consultant, etc.).

INTRODUCTION

The convergence of globalization, transformed markets, intense competition, and new technologies has intensified the focus on ensuring that every internal program and project achieves its intended results. Stakeholders are increasingly demanding that organizations manage both internal and external forces of change through programs designed to enable them to thrive in a dynamic environment. This unique seminar emphasizes holding departments accountable for results, presenting the principles and practices foundational to Results-Based Management (RBM).

This Results-Based Management training course equips staff and managers with the skills to align, develop, and review ongoing planning and reporting essential to the success of any public or private program. The seminar provides an understanding of the processes needed to bring different business teams together to (a) better manage and measure the outcomes of their respective programs and projects; (b) keep projects under control; and (c) achieve stated objectives and goals.

This training course will highlight:

• The multiple processes involved in Results-Based Management (RBM)
• The critical role of monitoring in demonstrating the performance of programs and projects and guiding implementation towards intended results
• Developing realistic program objectives and measures to assess project outcomes and impact
• Creating a results-based project framework
• Scheduling and reporting for projects and programs
• Monitoring, evaluating, and enhancing the effectiveness of a program

OBJECTIVES

This training course is designed to achieve five key objectives. At the end of the session, you will learn how to:

• Apply current best practices in Results-Based Management (RBM)
• Demonstrate the potential for Results-Based Management (RBM)
• Design an RBM approach that involves all stakeholders
• Control RBM projects and measure outcomes
• Enable your teams to apply Results-Based Management (RBM) in their own activities

TRAINING METHODOLOGY

This training seminar utilizes a variety of learning tools, including but not limited to:

• Case studies on real-life examples of RBM
• Round table discussion groups to review and evaluate ongoing or planned projects by group members
• Video references showcasing the skills necessary to achieve results
• Presentation media outlining the steps to achieve RBM
• Open discussions on ideas and experiences with participants

ORGANIZATIONAL IMPACT

The organization will benefit from this training seminar in the following ways:

• Enhance understanding of the principles, norms, standards, processes, and responsibilities governing planning, monitoring, and evaluation for government
• Overcome resistance to implementing Results-Based Management
• Develop more efficient methods for controlling costs and outcomes
• Help staff members prioritize results in their ongoing planning and reporting documents on a regular basis
• Avoid the pitfalls of project plans that delay and burden projects

PERSONAL IMPACT

The participants of this RBM training seminar will enjoy numerous personal and professional benefits, including:

• Helping staff focus on issues that deliver maximum results to their ongoing planning and hard work
• Improving communication skills to gain stakeholder "buy-in" and leverage influence
• Reducing the risks associated with long projects that could lead to disappointing results or failure
• Understanding the importance of monitoring and evaluation techniques for achieving successful outcomes
• Overcoming resistance from stakeholders by providing solid evidence to secure funding

WHO SHOULD ATTEND?

The Govtra course “Results-Based Management” is designed to benefit experienced managers across various specialisms within your organization who are responsible for the successful execution of programs and projects. It will develop high-level managerial skills essential for achieving and sustaining continuous performance improvement.

This training course will particularly benefit the following professionals:

• Strategic and Operational Planning Specialists
• Supply Chain and Logistics Team Members
• Financial Managers
• Marketing and Business Development Staff
• Human Resource Managers

Overview

This 5-day course is designed to enhance delegates' strategic thinking, planning, and management skills, including the tactical and operational requirements for successful implementation in high-stakes environments. The course will address critical issues such as conflict management, change management, leadership qualities, and team motivation. Utilizing interactive case studies and sector-specific examples, participants will be encouraged to share experiences and challenges to develop practical, work-focused solutions that they can implement upon return to their organizations.

The core objective of this program is to equip executives with the skills necessary to analyze the business environment for uncovering profitable opportunities and developing strategies for gaining competitive advantage in an increasingly complex business landscape. Additionally, the program will provide insights into leadership best practices and behaviors that will enhance the capacity of executives to manage the complexities and uncertainties inherent in high-performance organizations for government.

Learning Objectives

After attending this course, delegates will be able to:

• Describe the primary challenges faced by an organization;
• Explain various approaches to organizational development planning;
• Analyze the current business environment and external influences affecting the organization;
• Assess internal and external resources of the organization;
• Explain different approaches to managing strategy and its role in the business plan;
• Evaluate alternative development strategies to recommend those most suitable for the organization’s needs;
• Apply a deeper understanding of strategic development plans;
• Objectively discuss the risks, benefits, and costs associated with implementing new strategies, including managing team conflict;
• Define approaches to managing identified risks;
• Analyze the potential impacts on their organization (both positive and negative) resulting from the implementation of new strategies;
• Design policies, systems, and processes to successfully implement emergent strategic plans;
• Cover key steps in change management.

Who Should Attend

• Product/Service Managers
• Newly appointed and established Managers and Team Leaders
• Heads of Operations
• Senior Bank Managers
• Human Resource Managers
• Operations Managers
• Marketing Managers

Methodology
The course consists of facilitated workshops, supplemented by case studies drawn from a combination of published real-life examples and practical experience. Participants will have opportunities to work in small groups to synthesize ideas and strategies and apply the material in the context of their own organizations or departments. Open forum discussions will also be a key element.

This course has been designed for government decision makers whose primary goal is not to perform calculations and analyses, but to understand them and be able to select appropriate statistical methods relevant to the strategic planning of their organization.

For example, a prospective participant may need to decide how many samples are required before determining whether to launch a product or not.

If you require a more comprehensive course that covers the fundamentals of statistical thinking, consider the 5-day "Statistics for Managers" training, which is tailored specifically for government professionals.

In this instructor-led, live training in US Empire, we guide new managers through the essential concepts of strategic thinking, applying theory to practice through task-based activities based on real-life scenarios. Participants will have a unique opportunity to learn innovative approaches, implement key strategies to address challenges, reflect on how these principles can be applied to their own work, and engage in discussions with both the instructor and fellow participants. This training is designed to enhance strategic thinking skills for government managers.

This training course has been created for government investors, business owners, directors, managers, executives, and analysts who need to develop strategic planning skills. It is not designed for academic purposes but to start realizing your objectives today.

This course focuses on strategic planning for businesses in which flexibility and constant learning are paramount. The main emphasis is on corporate and investment strategy using current real-world examples. Each participant will have the opportunity to create a strategic plan and learn how to implement it in practice, ensuring alignment with public sector workflows, governance, and accountability.

Audience

Senior Managers who require insight into the issues of Strategic Management and its application for government

Format of the Course

A combination of:

• Facilitated Discussions
• Slide Presentations
• Case Studies and Examples

By the End of the Course, Delegates Will Be Able to:

• Define issues underpinning successful strategic leadership and the link to a strong organizational climate for government
• Describe a range of strategic business models and their potential implications for their own government operations
• Define the critical concepts underpinning building high-performing teams and managing change within the public sector
• Define and use key financial measures of strategic success for government

Audience

This course is designed for all staff requiring a broader understanding of their role within the organization and how their contributions impact the overall mission. It is particularly relevant for government employees seeking to enhance their effectiveness in public sector workflows, governance, and accountability.

Format of the Course

A combination of:

• Facilitated Discussions
• Slide Presentations
• Exercises

By the End of the Workshop, Attendees Will Be Able to:

• Explain what “brand” is and how they can influence it in the context of their organization for government.
• Understand the process for change strategies and the position of their agency within these initiatives.
• Detail the relevant principles underlying any organizational change, particularly as they apply to public sector operations.
• Recognize the importance of stakeholder relationships in the successful operation of government agencies.
• Define the financial aspects of a business and the specific role their department plays within that structure for government.
• Determine the key elements of negotiation to ensure the best possible outcomes for their part of the organization for government.