Course Outline

Positioning and AI-Assisted Content Creation for Government

  • Defining academic, institutional, and brand positioning within public sector contexts
  • Utilizing AI to draft persona-driven web, email, and social media content tailored for government audiences
  • Ensuring editing, quality control, and consistency in brand voice through the use of AI tools

Public Relations and Reputation Management for Government

  • Monitoring online reputation with AI-driven listening tools to maintain public trust
  • Proactive public relations: leveraging AI for media outreach and the drafting of press materials
  • Developing crisis planning and response playbooks supported by AI-generated alerts to enhance transparency and accountability

Digital Marketing Optimization and Analytics for Government

  • Conducting segmentation and targeting using machine learning-based clustering techniques
  • Implementing campaign A/B testing, uplift modeling, and attribution analytics to measure impact
  • Establishing automated creative testing and budget optimization workflows to improve efficiency

Innovation in Educational Products and Services for Government

  • Identifying product opportunities through data-driven discovery methods
  • Designing microcredentials, blended learning offerings, and AI-enabled services to meet public sector needs
  • Implementing rapid prototyping and pilot evaluation frameworks to ensure effectiveness

Enhancing Academic Programs with AI Differentiators for Government

  • Integrating AI features into curricula and student services to support government initiatives
  • Communicating program value using AI-generated evidence and outcomes to stakeholders
  • Developing partnership models with industry and AI vendors to enhance public sector capabilities

Internal Communication, Change Management, and Digital Culture for Government

  • Building internal buy-in for AI initiatives within government agencies
  • Providing training, governance, and ethical considerations for the use of AI in public sector operations
  • Creating roadmaps for capability-building and role adaptation to support digital transformation

Events, Outreach, and Stakeholder Engagement for Government

  • Designing academic and outreach events enhanced by AI for logistics and personalization in government settings
  • Developing school engagement strategies and relationship mapping using AI insights to improve public sector collaboration
  • Measuring event impact and follow-up conversion with analytics to ensure accountability and effectiveness

Capstone: Strategic Plan for an AI-Enabled Marketing Initiative for Government

  • Group design: defining objectives, tools, key performance indicators (KPIs), and a rollout plan tailored for government use
  • Presentation and peer feedback on the strategic plan to ensure alignment with public sector goals
  • Roadmap for implementation and quick wins to demonstrate early success

Summary and Next Steps for Government

Requirements

  • Basic understanding of marketing principles
  • Experience with digital platforms is beneficial
  • Willingness to integrate AI-driven tools and workflows for government

Audience

  • Marketing managers in higher education institutions
  • Leads in institutional communications and public relations
  • Program directors and innovation teams
 14 Hours

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