Course Outline

Module 1: Smart and Fast Introduction

Objective: Align knowledge without repeating basic concepts.

  • Techniques for structuring effective prompts (adapted from prompt engineering for marketing)
  • Understanding the capabilities and limitations of ChatGPT, including strategies to work around its constraints

Module 2: Advertising & Campaigns: Faster and More Creative Creation

Objective: Automate and accelerate the creation of campaign materials.

  • Generating invitation and marketing emails with tailored language
  • Crafting social media copy with various styles
  • Adapting campaigns for different audiences (B2B vs. B2C, domestic vs. international)
  • Developing scripts for videos and advertisements
  • Brainstorming campaign ideas using ChatGPT
  • Practical activity: Create a comprehensive campaign including email, post, call-to-action (CTA), and executive summary

Module 3: Client Communication: Clarity, Speed, and Personalization

Objective: Enhance the speed and quality of commercial communications.

  • Composing client service texts
  • Writing presentation, follow-up, and post-meeting emails
  • Responding to common client objections using intelligent templates
  • Creating structured prompts for emails
  • Developing reusable templates for various occasions
  • Translating and adapting multilingual messages
  • Translating reports and presentations while maintaining a professional tone
  • Practical activity: Generate and translate an institutional email and a client negotiation email

Module 4: Controllership and Budget Management: Clarity in Data and Reports

Objective: Assist in organizing, summarizing, and effectively communicating financial and management data.

  • Summarizing financial reports with simplified explanations
  • Generating presentations (PowerPoint/Google Slides) from data
  • Automating slide structure based on report text
  • Creating accountability emails and internal communications
  • Ensuring consistency and clarity in spreadsheets through ChatGPT analysis
  • Practical activity: Generate a monthly budget summary and a 10-slide automated presentation using ChatGPT

Module 5: Research and Market Intelligence

Objective: Utilize ChatGPT as a research and analysis assistant to facilitate faster decision-making.

  • Best practices for asking complex, context-rich questions
  • Retrieving external data with ChatGPT (including limitations)
  • Practical alternatives: plugins, web browsing (if enabled), and auxiliary tools
  • Prompts for competitor analysis, public data, and industry reports
  • Practical activity: Simulate a competitor analysis and generate decision-making insights

Closing: Workflow Integration

  • Recommendations for integrating ChatGPT with tools such as Google Docs, Notion, Excel, etc.
  • Open forum for questions and adjustments to prompts created during the course

Summary and Next Steps

Requirements

  • An understanding of marketing and communication workflows for government
  • Experience with content creation or campaign management
  • No prior technical knowledge of AI required

Audience

  • Marketing professionals
  • Advertising and campaign teams
  • Client communication and controllership staff
 14 Hours

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