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 Duration 14 hours

Course Outline

Module 1: Foundational Application and Rapid Onboarding

Objective: Establish a shared baseline of knowledge without revisiting fundamental concepts.

  • Techniques for structuring effective prompts, applying prompt engineering principles to public sector and marketing contexts
  • Assessment of ChatGPT’s capabilities and inherent limitations, including strategies to mitigate performance gaps

Module 2: Advertising and Campaigns: Expedited and Creative Development

Objective: Streamline and accelerate the production of campaign materials.

  • Drafting invitation and marketing emails with language tailored to specific audiences
  • Generating social media copy with various stylistic variations
  • Adapting campaign content for diverse audiences, distinguishing between business-to-business and business-to-consumer, as well as domestic and international stakeholders
  • Developing scripts for video and advertisement production
  • Utilizing ChatGPT for ideation and brainstorming campaign concepts
  • Practical exercise: Develop a comprehensive campaign including email, social post, call-to-action, and executive summary

Module 3: Client Communication: Clarity, Efficiency, and Personalization

Objective: Enhance the speed and quality of commercial correspondence.

  • Composing client service communications
  • Drafting presentation, follow-up, and post-meeting correspondence
  • Formulating responses to common client objections using optimized templates
  • Designing structured prompts for email composition
  • Developing reusable templates for various professional scenarios
  • Translating and adapting multilingual messages
  • Translating reports and presentations while maintaining a professional tone
  • Practical exercise: Generate and translate an institutional email and a client negotiation correspondence

Module 4: Controllership and Budget Management: Data Clarity and Reporting

Objective: Facilitate the organization, summarization, and communication of financial and managerial data.

  • Summarizing financial reports with simplified explanations
  • Generating presentation slides (PowerPoint or Google Slides) from data inputs
  • Automating slide structure using report-based text
  • Drafting accountability emails and internal communications
  • Verifying consistency and clarity in spreadsheets through ChatGPT analysis
  • Practical exercise: Generate a monthly budget summary and a 10-slide automated presentation using ChatGPT

Module 5: Research and Market Intelligence

Objective: Leverage ChatGPT as a research and analysis assistant to accelerate decision-making.

  • Formulating complex, context-rich inquiries in accordance with best practices
  • Retrieving external data via ChatGPT, including an assessment of its limitations
  • Exploring practical alternatives, including plugins, web browsing (when enabled), and auxiliary tools
  • Creating prompts for competitor analysis, public data review, and industry reporting
  • Practical exercise: Simulate a competitor analysis and generate insights for decision-making

Conclusion: Workflow Integration

  • Recommendations for integration with Google Docs, Notion, Excel, and similar platforms
  • Open session for questions and adjustments to prompts developed during the course

Summary and Next Steps

Requirements

  • Familiarity with marketing and communication workflows
  • Experience in content creation or campaign management
  • No prior technical knowledge of artificial intelligence required

Target Audience

  • Marketing professionals
  • Advertising and campaign teams
  • Client communication and controllership staff

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