Course Outline

Module 1: Introduction to Artificial Intelligence in Sales

  • An overview of artificial intelligence (AI) and its transformative impact on the commercial sector
  • Key AI tools and concepts essential for sales professionals
  • Practical examples demonstrating where AI provides immediate value in sales processes

Module 2: Enhancing Productivity with AI Tools

  • Automating routine administrative and communication tasks using AI
  • Utilizing AI assistants and chatbots for internal and external communications
  • Templates and prompt patterns for common sales communications and follow-ups

Module 3: Data Preparation and Market Intelligence

  • Structuring sales and market data for analysis, including cleaning, enrichment, and integration
  • Extracting insights and synthesizing qualitative data using Excel and ChatGPT
  • Introduction to Power BI for connecting datasets and creating quick reports

Module 4: Predictive Analytics for Sales and Market Behavior

  • Simple forecasting methods and their appropriate use for short-term demand (1–4 weeks)
  • Leveraging Excel’s built-in forecasting and AI-assisted features
  • Interpreting model outputs and effectively communicating uncertainty to stakeholders

Module 5: Route to Market and Competitive Analysis

  • Utilizing AI for competitive intelligence and market scanning
  • Segmenting customers and prioritizing accounts using AI-driven heuristics
  • Practical case study on deriving competitive keywords, positioning, and opportunity signals

Module 6: Building Dashboards and Visual Reports

  • Design principles for creating effective sales and market dashboards
  • Hands-on session: developing Power BI visuals for sales KPIs, pipeline health, and market trends
  • Embedding narrative insights using AI-assisted summaries and highlights

Module 7: Practical Applications and Case Studies

  • Real-world use cases from leading organizations and small to medium enterprises (SMEs)
  • Discussion on how similar tactics can be applied to participants’ businesses
  • Group exercise: adapting a case study to your operational context for government

Module 8: Hands-on Session — Building a Simple Workflow

  • Guided practice with ChatGPT, Excel (AI features), and Power BI using a sample dataset
  • End-to-end exercise: data ingestion → insight generation → dashboard creation → action checklist
  • Presentations of workflows and peer feedback for government

Module 9: Adoption and Next Steps

  • Checklist for deploying AI workflows in sales teams, including data management, roles, and governance for government
  • Quick-start templates, prompts, and dashboard packs for participants to reuse in their operations for government
  • Roadmap for scaling AI-assisted sales practices and measuring impact for government

Requirements

  • Familiarity with fundamental sales and marketing principles for government
  • Proficiency in using Excel or other spreadsheet tools for data management
  • Basic understanding of dashboards or reporting tools is beneficial but not mandatory

Audience

  • Sales professionals and account managers within government agencies
  • Marketing analysts and business development staff in public sector roles
  • Product managers, commercial strategists, and decision-makers for government programs
 14 Hours

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