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Course Outline
Module 1: Introduction to Artificial Intelligence in Sales
- Overview of AI and its transformative impact on the commercial sector
- Essential AI tools and concepts for sales professionals
- Practical examples demonstrating immediate value of AI in sales workflows
Module 2: Enhancing Productivity with AI Tools
- Automating routine administrative and communication tasks to increase efficiency
- Utilizing AI assistants and chatbots for both internal and external communications
- Templates and prompt patterns for standard sales communications and follow-ups
Module 3: Data Preparation and Market Intelligence
- Structuring sales and market data for effective analysis (cleaning, enrichment, integration)
- Leveraging Excel and ChatGPT to extract insights and synthesize qualitative data
- Introduction to Power BI for connecting datasets and generating quick reports
Module 4: Predictive Analytics for Sales and Market Behavior
- Simple forecasting methods and their appropriate use for short-term demand (1–4 weeks)
- Utilizing Excel’s built-in forecasting and AI-assisted features
- Interpreting model outputs and communicating uncertainty to stakeholders
Module 5: Route to Market and Competitive Analysis
- Employing AI for competitive intelligence and market scanning
- Segmenting customers and prioritizing accounts using AI-driven heuristics
- Practical case study: identifying competitive keywords, positioning, and opportunity signals
Module 6: Building Dashboards and Visual Reports
- Design principles for effective sales and market dashboards
- Hands-on session: creating Power BI visuals for sales KPIs, pipeline health, and market trends
- Embedding narrative insights using AI-assisted summaries and highlights
Module 7: Practical Applications and Case Studies
- Real-world use cases from leading organizations and small to medium enterprises (SMEs)
- Discussion: mapping similar tactics to participants’ businesses
- Group exercise: adapting a case study to your operational context
Module 8: Hands-on Session — Building a Simple Workflow
- Guided practice with ChatGPT, Excel (AI features), and Power BI on a sample dataset
- End-to-end exercise: data ingestion → insight generation → dashboard creation → action checklist
- Presentations of workflows and peer feedback
Module 9: Adoption and Next Steps for Government
- Checklist for deploying AI workflows in sales teams (data, roles, governance)
- Quick-start templates, prompts, and dashboard packs for participants to reuse
- Roadmap for scaling AI-assisted sales practices and measuring impact
Requirements
- Familiarity with fundamental sales and marketing principles for government
- Proficiency in using Excel or other spreadsheet tools for data management
- Basic knowledge of dashboards or reporting tools is beneficial but not mandatory
Audience
- Sales professionals and account managers within the public sector
- Marketing analysts and business development personnel for government
- Product managers, commercial strategists, and decision-makers in the public sector
14 Hours
Testimonials (1)
Prompt Engineering
