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Course Outline
Course Introduction and Learning Objectives
- Welcome, course objectives, and agenda
- Aligning leadership with organizational mission and strategic objectives
- Participant expectations and initial self-assessment
Foundations of Situational Leadership
- Overview of leadership models applicable to field operations
- Assessing team proficiency and engagement levels
- Selecting appropriate leadership methods for specific tasks
Effective Communication in Field Operations
- Methods for delivering clear, concise briefings and directives
- Practicing active listening and confirming comprehension
- Conveying technical and safety data under operational constraints
Decisive Problem Solving and Judgment
- Structured decision-making processes for field-based issues
- Rapid identification of root causes and corrective measures
- Balancing operational speed, safety, and quality standards
Motivation, Recognition, and Constructive Feedback
- Practical motivational strategies for technical personnel
- Providing timely, constructive feedback and recognition
- Designing short-term incentives and non-monetary rewards
Performance Management and Productivity Practices
- Establishing clear expectations and measurable goals
- Monitoring progress, key performance indicators, and performance reviews
- Coaching for skill enhancement and accountability
Planning, Resource Coordination, and Time Management
- Prioritizing tasks and managing daily schedules
- Coordinating materials, tools, and subcontractor activities
- Developing contingency plans for delays and site disruptions
Health, Safety Leadership, and Compliance
- The role of leadership in fostering safety-first cultures
- Conducting effective safety briefings and job hazard analyses
- Managing incidents, reporting procedures, and learning from near misses
Conflict Resolution, Team Cohesion, and Inclusive Practices
- Addressing interpersonal conflicts and difficult discussions
- Building collaboration across multidisciplinary teams
- Promoting inclusive behaviors and respectful communication
Practical Workshop: Scenario-Based Roleplays
- Facilitated roleplays reflecting common operational challenges
- Peer and instructor feedback using established coaching frameworks
- Refining approaches and drafting individual action plans
Implementation Planning and Measurement
- Creating a 30-60-90 day leadership action plan
- Selecting key productivity and safety metrics for monitoring
- Preparing for handoff to human resources or senior management for follow-up
Summary and Next Steps
Requirements
- An understanding of electrical installation work and site operations
- Experience supervising or working within technical teams
- Familiarity with workplace health and safety principles
Audience
- Team leaders and foremen in electrical installation
- Site supervisors and project managers
- Human resources or training coordinators responsible for field teams
7 Hours
Testimonials (1)
Reinforcing the levels of authority with my team.