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Course Outline

Course Introduction and Learning Objectives

  • Welcome, course objectives, and agenda
  • Aligning leadership with organizational mission and strategic objectives
  • Participant expectations and initial self-assessment

Foundations of Situational Leadership

  • Overview of leadership models applicable to field operations
  • Assessing team proficiency and engagement levels
  • Selecting appropriate leadership methods for specific tasks

Effective Communication in Field Operations

  • Methods for delivering clear, concise briefings and directives
  • Practicing active listening and confirming comprehension
  • Conveying technical and safety data under operational constraints

Decisive Problem Solving and Judgment

  • Structured decision-making processes for field-based issues
  • Rapid identification of root causes and corrective measures
  • Balancing operational speed, safety, and quality standards

Motivation, Recognition, and Constructive Feedback

  • Practical motivational strategies for technical personnel
  • Providing timely, constructive feedback and recognition
  • Designing short-term incentives and non-monetary rewards

Performance Management and Productivity Practices

  • Establishing clear expectations and measurable goals
  • Monitoring progress, key performance indicators, and performance reviews
  • Coaching for skill enhancement and accountability

Planning, Resource Coordination, and Time Management

  • Prioritizing tasks and managing daily schedules
  • Coordinating materials, tools, and subcontractor activities
  • Developing contingency plans for delays and site disruptions

Health, Safety Leadership, and Compliance

  • The role of leadership in fostering safety-first cultures
  • Conducting effective safety briefings and job hazard analyses
  • Managing incidents, reporting procedures, and learning from near misses

Conflict Resolution, Team Cohesion, and Inclusive Practices

  • Addressing interpersonal conflicts and difficult discussions
  • Building collaboration across multidisciplinary teams
  • Promoting inclusive behaviors and respectful communication

Practical Workshop: Scenario-Based Roleplays

  • Facilitated roleplays reflecting common operational challenges
  • Peer and instructor feedback using established coaching frameworks
  • Refining approaches and drafting individual action plans

Implementation Planning and Measurement

  • Creating a 30-60-90 day leadership action plan
  • Selecting key productivity and safety metrics for monitoring
  • Preparing for handoff to human resources or senior management for follow-up

Summary and Next Steps

Requirements

  • An understanding of electrical installation work and site operations
  • Experience supervising or working within technical teams
  • Familiarity with workplace health and safety principles

Audience

  • Team leaders and foremen in electrical installation
  • Site supervisors and project managers
  • Human resources or training coordinators responsible for field teams
 7 Hours

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