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Course Outline
Course Introduction and Learning Objectives
- Welcome, course objectives, and agenda
- Linking leadership to organizational mission and strategic goals for government operations
- Participant expectations and initial self-assessment
Foundations of Situational Leadership
- Overview of leadership styles relevant to field teams in public sector environments
- Diagnosing team competence and commitment levels for government projects
- Selecting the appropriate leadership approach for specific tasks and responsibilities
Effective Communication on the Jobsite
- Techniques for delivering clear, concise briefings and instructions in a government setting
- Active listening and verifying understanding among team members
- Communicating technical and safety information under time pressure for government tasks
Assertive Decision-Making and Problem Solving
- Structured decision-making processes for field-based issues in public sector projects
- Rapid root-cause analysis and corrective actions for government operations
- Balancing speed, safety, and quality in decisions for government tasks
Motivation, Recognition, and Positive Feedback
- Practical motivators for technical tradespeople in public sector roles
- Delivering constructive feedback and recognition on the spot for government employees
- Designing short-term incentives and non-monetary rewards for government staff
Performance Management and Productivity Practices
- Setting clear expectations and measurable goals for government projects
- Tracking progress, key performance indicators (KPIs), and conducting quick performance checks in public sector roles
- Coaching for skills improvement and accountability in government teams
Planning, Resource Coordination, and Time Management
- Prioritizing tasks and managing daily schedules for government operations
- Coordinating materials, tools, and subcontractor work in public sector projects
- Contingency planning for delays and site disruptions in government settings
Health, Safety Leadership, and Compliance
- The role of leaders in promoting safety-first behaviors in government environments
- Conducting effective safety briefings and job hazard analyses for government projects
- Handling incidents, reporting, and learning from near misses in public sector operations
Conflict Resolution, Team Cohesion, and Inclusive Practices
- Managing interpersonal conflicts and difficult conversations in government teams
- Building collaboration across multi-skill teams for government projects
- Encouraging inclusive behaviors and respectful communication in public sector environments
Practical Workshop: Scenario-Based Roleplays
- Facilitated roleplays reflecting common site challenges in government settings
- Peer and trainer feedback using coaching frameworks for government employees
- Refining approaches and drafting individual action plans for public sector roles
Implementation Planning and Measurement
- Creating a 30-60-90 day leadership action plan for government projects
- Selecting simple productivity and safety metrics to monitor in public sector operations
- Preparing handoff to HR or senior management for follow-up in government settings
Summary and Next Steps
Requirements
- Knowledge of electrical installation procedures and site operations
- Experience in supervising or collaborating within technical teams
- Understanding of workplace health and safety regulations
Audience for Government
- Team leaders and foremen overseeing electrical installations
- Site supervisors and project managers in the public sector
- Human resources or training coordinators managing field teams
7 Hours
Testimonials (1)
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