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Course Outline

KEY MODELS AND TOOLS FOR GOVERNMENT LEADERSHIP DEVELOPMENT:

  • The Stairway to Success Model: A structured sequence for effective communication encompassing attunement, contact, contract establishment, dialogue, influence, arrangements, and bridging to future outcomes.
  • Boundary and Contract Principles: Guidelines for establishing clear business boundaries and contractual agreements, rooted in Carl Rogers’ principles, designed to prevent engagement in the Drama Triangle and counterproductive power dynamics.
  • Identification and Resolution of Power Games: Methods for recognizing and exiting negative interpersonal cycles in professional settings by identifying roles such as savior, persecutor, and victim.
  • Constructive Confrontation Framework: Strategies for managing emotional escalation through constructive confrontation, based on Marshall Rosenberg’s Nonviolent Communication (NVC) principles.
  • The ABCD Emotional Model: A practical application of Rational Emotive Behavior Therapy to help employees manage their emotions and navigate difficult situations or relationships effectively.
  • Self-Management in Leadership Contexts: Techniques for navigating the “inner stage” by addressing blind spots via Johari windows and flashpoints, while managing the “outer stage” of leadership behavior to transform conflict into productive interaction.
  • Versatile Leadership Model: A comprehensive framework analyzing four dimensions of self-awareness on the internal stage and four dimensions of relationship management on the external stage.
  • The 3 E Fair Process: Implementation of procedural justice to build trust and commitment within teams.
  • Outcome-Based Thinking: A strategic approach focusing on desired results to guide communication, leadership, and management efforts.
  • Decision-Making Analysis for Stakeholder Influence: Techniques for analyzing the decision-making processes of others, including their challenges, interests, and objections, to build strong business cases. This includes leveraging insights from Daniel Kahneman’s dual-system theory (fast vs. slow thinking) to effectively influence beliefs and actions through logical and emotional arguments.
  • Situational Leadership Model: Application of Ken Blanchard’s model to adapt leadership styles to the development levels of team members for optimal performance.

Requirements

This educational program is accessible to all personnel, requiring no previous subject matter expertise for government participants.

 14 Hours

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Price per participant

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