Leadership and management. Training Course

This instructor-led, live training in US (online or onsite) is part of the Data Scientist skill set (Domain: Advisory & Leadership) and is aimed at professionals who wish to build impactful communication, problem-solving, and leadership skills to thrive in data science or analytics teams for government.

By the end of this training, participants will be able to:

• Apply structured problem-solving and root cause analysis techniques.
• Communicate insights effectively through impactful storytelling and visualization.
• Lead change initiatives and influence stakeholders with confidence.
• Manage data-related projects using a clear and practical framework for government workflows, governance, and accountability.

Audience

Staff who need to be fully prepared to deliver high-quality coaching sessions for government:

• To individual members of their own staff
• To their teams
• To individuals who are not directly connected to their own teams but would benefit from their independent and non-judgmental input

Format of the Course

The course will be a combination of:

• Facilitated discussions
• Delegated coaching sessions, with comprehensive feedback

By the End of the Course, Delegates Will Be Able to:

• Define "coaching" and explain in detail its use for improving individual and team performance, particularly in understanding and addressing under-performance issues.
• Deliver meaningful coaching sessions that align with public sector workflows, governance, and accountability standards.

Audience

Staff who need to be fully aware of the issues surrounding Communicating and Influencing:

• Their colleagues
• Their supervisors
• Their internal and external customers and stakeholders

Format of the Course

The course will be a highly-interactive combination of:

• Facilitated discussions
• Slide presentations
• Exercises and case studies

By the end of the course, delegates will be able to:

• Appreciate the need to manage their own behavior before they can influence others’ behavior
• Understand the strengths and weaknesses of various communication media available for government use
• Effectively manage their internal and external customers and stakeholders
• Explain how to handle difficult situations they may encounter in a public sector environment

The "Managing a Distributed Team" training is aimed at individuals at various organizational levels working remotely, especially those working from home. The course aims to equip participants with the skills to build an effective distributed team, define roles, delegate tasks effectively, analyze team dynamics, and harmoniously utilize the potential of the team. In a workshop format, strategies for managing a distributed team are discussed, including focused project management, utilization of IT tools, maintaining interpersonal relationships, motivational techniques, time management, and effective task delegation.

Overview

This 5-day course is designed to enhance strategic thinking, planning, and management skills for government executives, including the tactical and operational requirements for successful implementation in high-stakes environments. The program will address critical issues such as conflict management, change management, effective leadership, and team motivation. Through interactive case studies and sector-specific examples, participants will be encouraged to share experiences and challenges to develop practical, work-focused solutions that can be directly applied in their roles.

The core objective of this program is to equip executives with the skills necessary to analyze the business environment for government, identify profitable opportunities, and develop strategies for gaining a competitive edge. Additionally, the course will provide insights into best leadership practices and behaviors that enhance the capacity of executives to navigate the complexities and uncertainties inherent in managing high-performance organizations.

Learning Objectives

After completing this course, participants will be able to:

• Describe the primary challenges faced by an organization;
• Explain various approaches to organizational development planning;
• Analyze the current business environment and its influences on the organization;
• Assess internal and external resources of the organization;
• Understand different approaches to managing strategy and its role in the business plan;
• Evaluate alternative development strategies and recommend those best suited to the organization's needs;
• Apply a deeper understanding of strategic development plans;
• Objectively discuss the risks, benefits, and costs associated with implementing new strategies, including conflict management in teams;
• Define methods for managing identified risks;
• Analyze potential impacts on their organization (both positive and negative) from implementing new strategies;
• Design policies, systems, and processes to successfully implement strategic plans;
• Cover the key steps in change management.

Who Should Attend

• Product/Service Managers
• Newly appointed and established Managers and Team Leaders
• Heads of Operations
• Senior Bank Managers
• Human Resource Managers
• Operations Managers
• Marketing Managers

Methodology
The course comprises facilitated workshops, supplemented by case studies drawn from both published real-life examples and practical experiences. Participants will have the opportunity to work in small groups to synthesize ideas and strategies and apply the material within the context of their own organizations or departments. Open forum discussions will also be a key component of the learning process.

Audience:

• Specialists Seeking to Transition into Broader Management or Senior Roles.
• New or Aspiring Managers.
• Established Managers Aiming to Further Develop Their Skills.

Overview:

This instructor-led, live on-site training is designed for government managers who wish to enhance their ability to coach and lead their colleagues towards excellence. The course equips new and developing managers with the confidence and skills necessary to implement well-established principles of management. It focuses on five key pillars of management performance: defining role purpose, leveraging strengths, facilitating change, influencing others, and empowering colleagues. While the course does not endorse a single managerial style, it is grounded in behavioral science and presents evidence-based principles in a practical and pragmatic manner. The training is highly interactive and engaging, requiring participants to actively participate from the outset.

By the end of this training, participants will be able to:

• Understand how humans are motivated and learn.
• Adapt their existing skill sets to maximize their potential.
• Develop and implement an effective management technique.

Format of the Course:

• Highly interactive lectures and discussions.
• Extensive exercises and practice sessions.
• Scenario-based presentations, briefings, and feedback sessions.