Manager's Development Training Course

This instructor-led, live training (available online or onsite) is designed for government entry-level professionals or aspiring leaders who wish to understand the core concepts and practices of effective leadership. By the end of this training, participants will be able to: - Understand what leadership entails and how it differs from management. - Identify and develop essential leadership competencies and styles. - Set meaningful goals and communicate them clearly. - Build trust and influence others through effective communication techniques for government.

This instructor-led, live training in US (online or onsite) is part of the Data Scientist skill set (Domain: Advisory & Leadership) and is aimed at professionals who wish to build impactful communication, problem-solving, and leadership skills to thrive in data science or analytics teams for government.

By the end of this training, participants will be able to:

• Apply structured problem-solving and root cause analysis techniques.
• Communicate insights effectively through impactful storytelling and visualization.
• Lead change initiatives and influence stakeholders with confidence.
• Manage data-related projects using a clear and practical framework for government workflows, governance, and accountability.

Audience

Staff who need to be fully prepared to deliver high-quality coaching sessions for government:

• To individual members of their own staff
• To their teams
• To individuals who are not directly connected to their own teams but would benefit from their independent and non-judgmental input

Format of the Course

The course will be a combination of:

• Facilitated discussions
• Delegated coaching sessions, with comprehensive feedback

By the End of the Course, Delegates Will Be Able to:

• Define "coaching" and explain in detail its use for improving individual and team performance, particularly in understanding and addressing under-performance issues.
• Deliver meaningful coaching sessions that align with public sector workflows, governance, and accountability standards.

Audience

Staff who need to be fully aware of the issues surrounding Communicating and Influencing:

• Their colleagues
• Their supervisors
• Their internal and external customers and stakeholders

Format of the Course

The course will be a highly-interactive combination of:

• Facilitated discussions
• Slide presentations
• Exercises and case studies

By the end of the course, delegates will be able to:

• Appreciate the need to manage their own behavior before they can influence others’ behavior
• Understand the strengths and weaknesses of various communication media available for government use
• Effectively manage their internal and external customers and stakeholders
• Explain how to handle difficult situations they may encounter in a public sector environment

By the end of this training, participants will be able to: - Gain a deeper understanding of various approaches to contemporary learning delivery. - Connect current methods with innovative and modern techniques in learning delivery. - Design an adaptive and proactive curriculum that leverages digitization and its benefits. - Guide the organization in implementing digital transformation for enhanced learning. Format of the Course - Instructor-led training delivered online - Interactive planning sessions with tangible outputs - Digital icebreakers to foster engagement - Comprehensive course work designed for government applications

In this course, participants will acquire the skills necessary to assess various options, develop potential solutions, and determine logical strategies for government.

This instructor-led, live training (available online or onsite) is designed for government employees at beginner and intermediate levels who wish to gain a comprehensive understanding of the foundational principles of International Coach Federation (ICF) coaching. Participants will learn about core competencies and ethical guidelines while gaining practical experience in applying various coaching techniques. By the end of this training, participants will be able to: - Understand and apply the ICF Core Competencies in their coaching practice. - Demonstrate effective active listening, questioning, and goal-setting techniques. - Facilitate meaningful and transformative coaching conversations. - Adhere to the ICF Code of Ethics in all professional coaching engagements for government. - Develop a personalized coaching style that aligns with ICF principles.

Leadership is the practice of guiding individuals and teams to achieve organizational goals while fostering trust, collaboration, and resilience. Effective leaders balance decision-making, people management, and communication skills with personal well-being. This instructor-led, live training (online or onsite) is designed for government leaders, managers, and professionals at beginner to intermediate levels who wish to strengthen their leadership competencies and apply them in organizational contexts. By the end of this training, participants will be able to: - Build leadership practices based on trust and autonomy. - Understand people management fundamentals and the labor framework for government. - Apply strategic decision-making in complex scenarios. - Foster collaboration with a leadership perspective. - Use assertive communication in difficult conversations. - Practice self-management techniques and support leader well-being. **Format of the Course** - Interactive lecture and discussion. - Case studies and group activities. - Practical exercises and role-playing scenarios. **Course Customization Options** - To request a customized training for this course, please contact us to arrange.

**TARGET AUDIENCE:** - Any individual within the organization who seeks to enhance their competencies in leadership and management psychology. - Managers aiming to improve their skills in leadership and management. - Entrepreneurs. **EDUCATIONAL PURPOSE OF THE TRAINING:** This training, delivered through practical workshops, is designed to improve skills in the areas of management and leadership. Participants will be equipped to effectively manage human capital. The training will cover: - Management and leadership techniques for inspiring action - Motivation strategies to build commitment, increase determination, and boost morale - Methods for evaluating and developing employees - Delegation of tasks and authority - Organizing and planning work, including goal setting - Techniques for enforcement and feedback **OBJECTIVES OF ATTENDING THE TRAINING:** Participants will learn modern models and tools in the field of leadership and management. They will enhance key interpersonal skills necessary for leading people and teams in various situational contexts. **BENEFITS OF ATTENDING THE TRAINING:** By practicing the learned models, tools, and techniques, participants will significantly improve their ability to lead and manage teams effectively. This training will provide practical experience that enhances critical leadership skills. **THE TRAINING WILL STRENGTHEN YOUR KNOWLEDGE:** In the areas of leadership and management psychology for government. **THE TRAINING WILL STRENGTHEN SKILLS IN THE AREA OF:** - Selecting appropriate models, tools, and techniques based on situational context - Leading people and managing teams effectively - Increasing influence to change team actions and behaviors - Building high commitment and morale within teams - Using rational and emotional arguments to enhance influence on decision-making processes - Diagnosing the needs of others - Neutralizing resistance to change - Managing emotions and stress **THE TRAINING WILL STRENGTHEN COMPETENCIES:** - Exerting influence in the process of management and leadership - Reading situational contexts and selecting the right models, tools, and techniques for situational leadership - Managing oneself and teams in volatile and unpredictable environments

This instructor-led, live training in [location] (online or onsite) is aimed at organization leaders who wish to learn how to drive change within their organizations by implementing effective change leadership strategies for government. By the end of this training, participants will be able to: - Understand the impact of change leadership on individuals, teams, and organizations. - Apply planning practices to organizational change initiatives. - Effectively lead organizational change through strategic change management.

This mentoring training course is designed to address the needs of individuals engaged in mentoring relationships within the public sector. It provides comprehensive guidelines that are beneficial for government employees seeking to enhance their mentoring skills, ensuring alignment with public sector workflows, governance, and accountability.

The "Managing a Distributed Team" training is aimed at individuals at various organizational levels working remotely, especially those working from home. The course aims to equip participants with the skills to build an effective distributed team, define roles, delegate tasks effectively, analyze team dynamics, and harmoniously utilize the potential of the team. In a workshop format, strategies for managing a distributed team are discussed, including focused project management, utilization of IT tools, maintaining interpersonal relationships, motivational techniques, time management, and effective task delegation.

Overview

This 5-day course is designed to enhance strategic thinking, planning, and management skills for government executives, including the tactical and operational requirements for successful implementation in high-stakes environments. The program will address critical issues such as conflict management, change management, effective leadership, and team motivation. Through interactive case studies and sector-specific examples, participants will be encouraged to share experiences and challenges to develop practical, work-focused solutions that can be directly applied in their roles.

The core objective of this program is to equip executives with the skills necessary to analyze the business environment for government, identify profitable opportunities, and develop strategies for gaining a competitive edge. Additionally, the course will provide insights into best leadership practices and behaviors that enhance the capacity of executives to navigate the complexities and uncertainties inherent in managing high-performance organizations.

Learning Objectives

After completing this course, participants will be able to:

• Describe the primary challenges faced by an organization;
• Explain various approaches to organizational development planning;
• Analyze the current business environment and its influences on the organization;
• Assess internal and external resources of the organization;
• Understand different approaches to managing strategy and its role in the business plan;
• Evaluate alternative development strategies and recommend those best suited to the organization's needs;
• Apply a deeper understanding of strategic development plans;
• Objectively discuss the risks, benefits, and costs associated with implementing new strategies, including conflict management in teams;
• Define methods for managing identified risks;
• Analyze potential impacts on their organization (both positive and negative) from implementing new strategies;
• Design policies, systems, and processes to successfully implement strategic plans;
• Cover the key steps in change management.

Who Should Attend

• Product/Service Managers
• Newly appointed and established Managers and Team Leaders
• Heads of Operations
• Senior Bank Managers
• Human Resource Managers
• Operations Managers
• Marketing Managers

Methodology
The course comprises facilitated workshops, supplemented by case studies drawn from both published real-life examples and practical experiences. Participants will have the opportunity to work in small groups to synthesize ideas and strategies and apply the material within the context of their own organizations or departments. Open forum discussions will also be a key component of the learning process.

Audience:

• Specialists Seeking to Transition into Broader Management or Senior Roles.
• New or Aspiring Managers.
• Established Managers Aiming to Further Develop Their Skills.

Overview:

This instructor-led, live on-site training is designed for government managers who wish to enhance their ability to coach and lead their colleagues towards excellence. The course equips new and developing managers with the confidence and skills necessary to implement well-established principles of management. It focuses on five key pillars of management performance: defining role purpose, leveraging strengths, facilitating change, influencing others, and empowering colleagues. While the course does not endorse a single managerial style, it is grounded in behavioral science and presents evidence-based principles in a practical and pragmatic manner. The training is highly interactive and engaging, requiring participants to actively participate from the outset.

By the end of this training, participants will be able to:

• Understand how humans are motivated and learn.
• Adapt their existing skill sets to maximize their potential.
• Develop and implement an effective management technique.

Format of the Course:

• Highly interactive lectures and discussions.
• Extensive exercises and practice sessions.
• Scenario-based presentations, briefings, and feedback sessions.