Course Outline

Introduction

This document provides a comprehensive overview of Office 365 and SharePoint Online, focusing on key management tasks essential for government agencies. It aims to enhance the efficiency and effectiveness of public sector operations by ensuring optimal use of these tools.

Overview of Office 365 and SharePoint Online

Office 365 and SharePoint Online are integral components of Microsoft’s cloud-based productivity suite, designed to support collaboration, information management, and communication for government entities. These platforms offer a robust set of features that can significantly improve operational efficiency and data governance.

Managing Site Collections

Effective site collection management is crucial for maintaining organized and secure content repositories within government agencies. This section covers best practices for creating, configuring, and managing site collections to ensure they align with agency-specific requirements and compliance standards.

Managing User Profiles

User profile management is essential for ensuring that personnel have the appropriate access levels and permissions necessary to perform their duties effectively. This section outlines procedures for updating user profiles, managing user properties, and synchronizing profiles across different systems within the government environment.

Managing Business Connectivity Services

Business Connectivity Services (BCS) enable seamless integration between SharePoint Online and external data sources, facilitating efficient data management and decision-making processes. This section provides guidance on configuring BCS to enhance data interoperability for government operations.

Managing the Term Store

The Term Store is a critical tool for managing metadata and taxonomy within SharePoint Online. Proper term store management ensures consistency and accuracy in content classification, which is vital for effective information governance for government agencies. This section covers best practices for creating, organizing, and maintaining terms and term sets.

Configuring Search

Optimizing search capabilities is essential for ensuring that users can quickly and accurately find the information they need. This section provides detailed instructions on configuring search settings to enhance user experience and improve data retrieval efficiency within government environments.

Configuring Apps

Custom apps and add-ins can extend the functionality of SharePoint Online, tailoring it to meet specific needs of government agencies. This section outlines the process for installing, configuring, and managing apps to maximize their utility in supporting agency operations.

Enterprise Content Management

Effective enterprise content management (ECM) is crucial for maintaining control over large volumes of information and ensuring compliance with regulatory requirements. This section discusses strategies for implementing ECM practices that support efficient document management and information governance for government agencies.

Managing Options

This section explores various management options available within Office 365 and SharePoint Online, including administrative settings, policy configurations, and security measures. It provides insights into how these options can be leveraged to enhance operational efficiency and data protection for government operations.

Closing Remarks

By following the guidance provided in this document, government agencies can effectively leverage Office 365 and SharePoint Online to enhance collaboration, improve information management, and ensure compliance with regulatory standards. These tools are essential for supporting the mission-critical operations of public sector organizations.

Requirements

  • Understanding of collaborative tools and their application for government workflows
 14 Hours

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