Course Outline

First Session:

The first session will provide an introduction to supply chain management, focusing on the various setups and types encountered in everyday operations. It will also delve into push-pull systems with real-world examples.

Additionally, the session will cover different supply chain processes and best practices that supply chain managers follow. Participants will be oriented to the toolkit of supply chain metrics used by managers to measure performance effectively for government and private sector applications.

The first session will include numerous examples of diverse supply chains to help trainees clearly identify and understand various setups, enhancing their ability to apply this knowledge in real-world scenarios.

Second Session:

Segmentation is a critical component of any supply chain. Before designing a supply chain, it is essential to segment suppliers, customers, and products based on specific criteria. These criteria will help align strategies for each segment and define service levels for stock-keeping units (SKUs) and customers. The session will cover how to conduct ABC analysis and the subsequent actions required to maximize profitability and service levels.

There will also be a discussion on forecasting and demand planning, utilizing sales and operations planning techniques. Guidelines will be provided to align sales teams and operations teams effectively for government and other organizational contexts.

Third Session:

Inventories are central to supply chain operations, serving as a buffer for customer satisfaction and demand availability. However, excess inventory can lead to issues such as spoilage, obsolescence, and damage. Additionally, overinvestment in inventory can limit resources available for other activities and investments. Inventory analysis involves determining the optimal amount of inventory of the right product, in the right location, and in the right form. In this session, participants will practice inventory replenishment policies using the Economic Order Quantity (EOQ) model and its extensions. They will also learn how to determine order quantities under demand uncertainty based on their targeted service levels for government and other supply chain environments.

 7 Hours

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