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Course Outline

First session:

The initial session provides an introduction to supply chain management, examining various configurations and classifications encountered in operational environments. The discussion includes an analysis of push-pull systems, supported by relevant case studies for government and commercial contexts.

Participants will review core supply chain processes and best practices adopted by supply chain managers. The session also covers the inventory of metrics and analytical tools utilized to assess supply chain performance effectively.

This session incorporates numerous examples illustrating diverse supply chain structures, enabling trainees to accurately identify and categorize different operational setups for government and public sector applications.

Second session:

Segmentation serves as the foundation of supply chain strategy. Prior to designing a supply network, it is necessary to segment suppliers, customers, and products based on established criteria. These criteria facilitate strategic alignment for each segment and define service levels for specific SKUs and customer groups. Instruction includes methods for conducting ABC analysis and strategies to optimize profitability and service delivery following the analysis.

The session further addresses forecasting and demand planning techniques, emphasizing sales and operations planning (S&OP) frameworks to align sales and operational teams effectively.

Third session:

Inventory functions as the primary buffer for ensuring customer satisfaction and demand fulfillment. However, excessive inventory introduces risks such as spoilage, obsolescence, and damage, while also restricting capital available for other critical government operations. Inventory analysis focuses on determining the optimal quantity of the correct product, located appropriately and maintained in suitable condition. Participants will practice inventory replenishment policies using the Economic Order Quantity (EOQ) model and its extensions. Additionally, the session covers order quantity determination under demand uncertainty, based on targeted service level objectives for government procurement and logistics.

 7 Hours

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