Course Outline
Module 1: The Human Response to AI - From Resistance to Relevance
This module explores the emotional and behavioral responses of employees as technology evolves rapidly, including fear, denial, and dependence, leading to a renewed sense of purpose.
Key Topics:
- AI anxiety: “Will it help me or replace me?”
- Defensive behavior: resistance, withdrawal, over-reliance/dependence.
- Identity threat: “Is my role still valuable?”
- Loss of confidence: silence, hesitation, avoidance.
Practice Lab:
The Silent Workplace Simulation – Roleplay a teamwork scenario without any digital tools to highlight dependencies on technology rather than interpersonal collaboration.
Module 2: Building Trust Without Algorithms
This module emphasizes that trust cannot be delegated to technology; it must be built through genuine presence, clear communication, and consistent emotional connections among team members.
- Trust in fast-paced, digital collaboration
- Psychological safety without constant validation
- Over-dependency on tools (emails, prompts, AI summaries) – Also discussed in Module 1
- Clarity, tone, and the power of pauses in hybrid meetings
- Managing "invisible teammates" in virtual environments
Practical Activities:
Audio-Only Collaboration Challenge – Solve a task where tone and trust are crucial without the use of video or emojis, relying solely on voice. The EQ Mirror (Live Feedback) – Receive real-time feedback on how your pauses, tone, and word choice impact others emotionally.
Module 3: Critical Thinking in a Shortcut World
In an era where answers are just one click away, this session focuses on reclaiming rigorous thinking, questioning assumptions, and engaging in deep analysis.
- "Hybrid hesitation": Waiting for tools to make decisions
- Lazy thinking: Accepting “smart” answers without critical evaluation
- Over-delegation: Losing autonomy in problem-solving
- "Mental outsourcing" and over-reliance on templates
Practice Game:
The Socrates Drill – Teams solve complex, ambiguous scenarios (ethical, interpersonal, or process-related) without digital assistance, relying on pure reasoning, challenge, and debate. Example scenarios are available upon request, such as conflicting stakeholder priorities, signs of team burnout, or vague responsibilities.
Module 4: Human First - Staying Real in a Smart World
The final module reinforces the mindset of using AI while maintaining human qualities. Participants will co-create new habits and rituals that protect trust, critical thinking, and humanity in daily work.
- Balancing clarity and empathy in digital spaces
- Protecting time for deep thinking and team collaboration
- Human signals that cannot be automated: presence, listening, warmth
- Owning the last 10%: decisions, emotions, responsibility
Collaboration Canvas: "Human Signal Spotting"
- Format: Small groups (3-4 people) in breakout rooms or in-person clusters
- Goal: Identify real-life examples from daily work where human signals (presence, empathy, warmth, active listening) had a positive impact or where their absence caused problems.
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Process:
- Each participant shares a brief story or moment involving human connection or disconnection in digital/hybrid work environments.
- Groups analyze what made the human signal effective or ineffective.
- Collectively brainstorm practical micro-habits or team rituals that amplify positive signals or prevent negative ones.
- Present the top 2-3 habits back to the entire group for discussion and refinement.
Outcome:
Teams leave with a grounded, authentic list of "Human Signals to Cultivate" based on their own work culture, driving actionable, personalized change that supports trust and emotional connection beyond technology tools for government.
Final Wrap-Up
Roundtable: Human > Tools — A Declaration
Requirements
Testimonials (4)
Body scan
Piotr Chwiedziewicz - Grupa OLX
Course - Mindfulness for Business Professionals
SMART Goal session was the most enjoyable part of the training that helped me manage my time properly. it helps me set my goal clearer and i could really see that setting SMART Goal can relate to almost everything such as Finance, Social Life, Career and Personal Growth.
Manot Sae - MVCI (Thailand) Limited
Course - Workshop: Boost your productivity with this new method!
I liked the involvement of the trainer and how her energy involved also the participants, the training was interesting, with many practical supporting facts and examples, practical exercises. It was great!
Jelizaveta (Liza) - ASSTRA Forwarding AG
Course - Stress Management and Prevention
Relevance of the training and the reflection of behaviours already observed in others and myself.
