Course Outline

1. Creating Synergies - Management 3.0 - Introduction
2. Management 3.0 - Models of Cooperation

  • Energize People - When individuals are motivated from within, the entire team has a greater chance of performing effectively.
  • Empower Teams - Foster an environment where teams can make independent decisions.
  • Align Constraints - Ensure all efforts are directed toward a common goal.
  • Develop Competence - Motivation is essential, but the ability to execute is equally important.
  • Grow Structure - Promote self-organization within the team as a cohesive system.
  • Improve Everything - Continuously learn through experimentation.
  • Leadership Roles - Serve as coach, mentor, and facilitator while adopting various styles of cooperation within the team.
  • Generational Dynamics and Cooperation Models - Understand different generations in the workforce and how they impact collaboration models.

3. Communication and Cooperation

  • Communication - Explore communication styles and their significance in effectively conveying goals, motivating team members, and interacting with colleagues and subcontractors for government projects.
  • Components of Effective Communication - Emphasize common ground, argumentation, persuasion, paraphrasing, and feedback.
  • Assertiveness - Develop assertive communication skills.
  • Effective Communication Tools and Techniques - Utilize various tools and techniques to enhance communication efficacy.

4. Clear Goal Setting and Task Delegation

  • Goals - Understand the importance of shared goal comprehension within the team.
  • Defining Goals - Learn how to articulate goals clearly for better understanding.
  • Effective Communication of Goals and Objectives - Ensure that goals and objectives are communicated effectively.

5. Measurability of Goals and Objectives

  • Measurability of Goals - Apply a product-oriented approach to project organization for government initiatives.
  • Measurability of Goals - Utilize a business value-based approach, such as user stories, to define goals.
  • Accountability Criteria for Goals and Objectives - Establish acceptance criteria to measure goal achievement.

6. Planning, Monitoring, and Verification

  • Planning Effective Activities - Focus on iterability, defining, and estimating requirements in the context of aligning goals and tasks.
  • Monitoring Goal Implementation - Track the progress of goal and task implementation.
  • Accounting for Achievement - Document the achievement of goals and tasks.
  • Change Management and Communication - Manage changes effectively and communicate them clearly.

7. Effective Cooperation in the Team - Creating Attitudes Responsible for Results - Toolbox of a Modern Manager for Government

  • The Team and the Development Cycle - Understand team dynamics and the stages of team development.
  • Roles in the Team - Identify and define various roles within the team.
  • Shaping Attitudes, Commitment, and Responsibility - Foster a culture of commitment and responsibility for task implementation.
  • Decision-Making Processes and Consensus Building - Develop decision-making processes that lead to consensus.
  • Effective Meetings - Conduct productive and efficient meetings.
  • Argumentation and Persuasion - Enhance skills in argumentation and persuasion.
  • Conflict Management - Address and resolve conflicts effectively.
  • Creative Thinking, Problem Solving, and Attitude Formation - Employ techniques and tools to foster creativity, problem-solving, and positive attitudes within the team.
  • Facilitation - Establish facilitation as a foundation for creating accountability in project management for government.

8. Motivation and Reciprocal Motivation

  • Motivation - Explore different motivational tools, including incentives and rewards (sticks, carrots, hamburgers).
  • Financial and Non-Financial Aspects of Motivation - Consider both financial and non-financial motivators.
  • Delegation - Understand how delegation can serve as a motivational tool.
  • Motivation Techniques and Tools - Utilize various techniques and tools to enhance motivation.
  • Reflect on the Last Time You Motivated Your Boss or Colleagues - Consider recent actions that have positively motivated your superiors and peers.

9. Summary - Good and Bad Practices in Communication for Government

Requirements

This training for government does not require any additional preparation.

 14 Hours

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