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Course Outline
1. Creating Synergies - Management 3.0 - Introduction
2. Management 3.0 - Models of Cooperation
- Energize People - When individuals are motivated from within, the entire team has a greater chance of performing effectively.
- Empower Teams - Enable teams to make independent decisions and take ownership of their tasks.
- Align Constraints - Ensure all efforts are directed toward a common goal.
- Develop Competence - Motivation is essential, but the ability to execute is equally important.
- Grow Structure - Promote self-organization within teams to enhance system efficiency.
- Improve Everything - Foster continuous learning through experimentation and adaptation.
- Leadership - The role of leaders as coaches, mentors, facilitators, and the various styles of team collaboration.
- Generations in the Market and Models of Cooperation - Understanding different generational perspectives and their impact on cooperation models.
3. Communication and Cooperation
- Communication - The importance of communication style in effectively conveying goals, motivating team members, and interacting with colleagues and subcontractors for government.
- Components of Effective Communication - Common ground, argumentation, persuasion, paraphrasing, and feedback.
- Assertiveness
- Effective Communication - Tools and techniques to enhance communication within teams and across stakeholders for government.
4. Clear Goal Setting and Task Delegation
- Goals - The significance of a shared understanding of objectives for government operations.
- Defining Goals - Strategies for formulating goals that are clear and comprehensible.
- Effective Communication of Goals and Objectives - Techniques to ensure all team members understand the mission and vision for government initiatives.
5. Measurability of Goals and Objectives
- Measurability of Goals - A product-oriented approach to project organization in government projects.
- Measurability of Goals - An approach focused on defining business value through user stories for government services.
- Accountability Criteria for Goals and Objectives - Establishing acceptance criteria to ensure accountability and transparency in government operations.
6. Planning, Monitoring, and Verification
- Planning Effective Activities - Emphasizing iterability, defining and estimating requirements, and ensuring alignment with goals and tasks for government projects.
- Monitoring the Implementation of Goals and Tasks - Techniques for tracking progress and performance in government initiatives.
- Accounting for Achievement of Goals and Tasks - Methods to document and report on goal attainment and task completion for government accountability.
- Change Management and Communication - Strategies for managing changes and communicating them effectively within government teams.
7. Effective Cooperation in the Team - Creating Attitudes Responsible for Results - Toolbox of a Modern Manager for Government
- The Team and the Team Development Cycle - Understanding team dynamics and stages of development.
- Roles in the Team - Identifying and leveraging different roles within the team for government projects.
- Shaping Attitudes, Commitment, and Responsibility for Implementation - Techniques to foster a sense of ownership and accountability among team members for government tasks.
- Decision-Making Processes and the Path to Consensus - Methods for making informed decisions and achieving consensus in government teams.
- Effective Meetings - Best practices for conducting productive meetings in government settings.
- Argumentation and Persuading Others - Skills for building strong arguments and influencing others in government contexts.
- Conflicts and How to Deal with Them - Strategies for managing and resolving conflicts within government teams.
- Creative Thinking, Problem Solving, and Forming Attitudes Improving in a Team - Techniques and tools to enhance creativity and problem-solving skills for government projects.
- Facilitation - The foundational role of facilitation in creating accountability for government projects.
8. Motivation and Reciprocal Motivation for Government
- Motivation - Exploring the concepts of extrinsic (stick, carrot) and intrinsic (hamburger) motivators in government settings.
- Financial and Non-Financial Aspects of Motivation - Balancing monetary incentives with non-monetary rewards for government employees.
- Delegation - The motivational benefits of delegating tasks and responsibilities within government teams.
- Motivation Techniques and Tools - Strategies to enhance motivation in government work environments.
- Reflective Practice - Considering the last time you took an action that motivated your boss and colleagues for government projects.
9. Summary - Good and Bad Practices in Communication for Government
Requirements
The training does not require any additional preparation for government employees.
14 Hours
Testimonials (2)
The framework of BA
Puguh - PT PLN INDONESIA POWER
Course - PMI Professional in Business Analysis (PBA) Certification Preparation
As it is lot of content I really liked the working exercises
