Course Outline
Onboarding
- Welcome and Introductions
- Team Dynamics
- Energizers for Engagement
- Introduction to the Challenge Owner
Discover
- Introduction and Research Overview
- Masterclass on Research Methods
- Briefing and Sense-Making Session
- Persona Building for Stakeholder Understanding
Define
- Framing the Problem and Ideation
- Masterclass on Identifying Opportunities
- Customer Journey Mapping
- Reframing Challenges and Generating Ideas
Design
- Prototyping and Pitching Solutions
- Masterclass on Business Models
- Testing Prototypes for Validation
- Pitching Final Concepts
Deliver
- Reflection and Closing Ceremony
- Masterclass on Applying Design Thinking for Government
- Personal Reflections on Learning Outcomes
- Celebration of Achievements
Testimonials (4)
Body scan
Piotr Chwiedziewicz - Grupa OLX
Course - Mindfulness for Business Professionals
SMART Goal session was the most enjoyable part of the training that helped me manage my time properly. it helps me set my goal clearer and i could really see that setting SMART Goal can relate to almost everything such as Finance, Social Life, Career and Personal Growth.
Manot Sae - MVCI (Thailand) Limited
Course - Workshop: Boost your productivity with this new method!
I liked the involvement of the trainer and how her energy involved also the participants, the training was interesting, with many practical supporting facts and examples, practical exercises. It was great!
Jelizaveta (Liza) - ASSTRA Forwarding AG
Course - Stress Management and Prevention
Relevance of the training and the reflection of behaviours already observed in others and myself.