Course Outline
Onboarding
- Welcome and Introductions
- Team Dynamics
- Energizers for Engagement
- Introduction to the Challenge Owner
Discover
- Introduction and Research Overview
- Masterclass on Research Methods
- Briefing and Sense-Making Session
- Persona Building for Stakeholder Understanding
Define
- Framing the Problem and Ideation
- Masterclass on Identifying Opportunities
- Customer Journey Mapping
- Reframing Challenges and Generating Ideas
Design
- Prototyping and Pitching Solutions
- Masterclass on Business Models
- Testing Prototypes for Validation
- Pitching Final Concepts
Deliver
- Reflection and Closing Ceremony
- Masterclass on Applying Design Thinking for Government
- Personal Reflections on Learning Outcomes
- Celebration of Achievements
Testimonials (5)
Provided and explained very clearly a lot of foundational concepts, which fit well with the team's level of learning. The exercises were very engaging and I believe my team were comfortable and participated very well. Coordinating with the trainer as well was very seamless.
Christlan Tolentino - Canadian Blood Services
Course - Critical Thinking
Body scan
Piotr Chwiedziewicz - Grupa OLX
Course - Mindfulness for Business Professionals
SMART Goal session was the most enjoyable part of the training that helped me manage my time properly. it helps me set my goal clearer and i could really see that setting SMART Goal can relate to almost everything such as Finance, Social Life, Career and Personal Growth.
Manot Sae - MVCI (Thailand) Limited
Course - Workshop: Boost your productivity with this new method!
teoretic but also exercises in practice
Jana Antalova - ASSTRA Forwarding AG
Course - Stress Management and Prevention
Relevance of the training and the reflection of behaviours already observed in others and myself.