Thank you for sending your enquiry! One of our team members will contact you shortly.
Thank you for sending your booking! One of our team members will contact you shortly.
Course Outline
Module 1
Introduction to Design Thinking
- User-Centric Concepts
- Disrupting Established Norms
- Hypothesis Validation
Learning Outcomes
- Grasp the fundamentals of needs assessment within the user’s context
- Determine which aspects warrant modification
- Evaluate the viability of proposed changes
Module 2
- Empathy and Needs Identification
- Developing Empathy Maps
- User Experience Mapping
- Conducting Contextual Interviews
- Question-Based Inquiry
- Developing User Stories
Learning Outcomes
- Master the principles of effective needs research
- Develop the ability to formulate precise inquiries
- Establish an environment conducive to creative problem-solving
Module 3
Problem Definition
- Synthesis of Collected Data
- Mapping the Stakeholder’s Problem
- Adopting the Stakeholder’s Perspective
Learning Outcomes
- Accurately define the stakeholder’s core problem
- Apply criteria from broad to specific
- Identify initial steps for implementation and change
Module 4
Ideation
- Brainstorming Techniques
- Idea Mapping
- Collaborative Ideation
- Applying FUCO and FUO Frameworks
Learning Outcomes
- Generate diverse solution concepts
- Adhere to established brainstorming protocols
- Apply active listening principles in communication
Module 5
Prototyping
- Developing Basic Prototype Solutions
- Maintaining Stakeholder Focus During Prototyping
- Facilitating Co-Creation with Stakeholders
Learning Outcomes
- Construct prototypes using available resources
- Effectively present and critique developed prototypes
- Align product features with identified stakeholder needs
Module 6
Testing and Evaluation
- Defining the Testing Scope
- Establishing Test Parameters
- Phased Implementation
- Verifying User Adoption and Acceptance
Learning Outcomes
- Develop a structured test schedule
- Create an effective process for collecting and analyzing test results
Requirements
This training introduces participants to the Design Thinking methodology.
No prior knowledge or familiarity with the subject matter is required for participation.
14 Hours
