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Course Outline

Introduction to Design Thinking in Leadership

  • Overview of design thinking principles relevant for government operations
  • Case studies demonstrating the application of design thinking in leadership and human resources
  • The value of a collaborative and innovative mindset for public sector innovation

Empathy & Problem Identification

  • Techniques for understanding team and stakeholder needs
  • Interactive session: Conducting empathy interviews and creating empathy maps
  • Reframing problems from multiple perspectives for better clarity

Ideation & Solution Development

  • Tools and methods for effective brainstorming
  • Prototyping fundamentals: Turning ideas into tangible, testable concepts
  • Generating and evaluating ideas collaboratively

Implementation & Iteration in Leadership

  • Methods for testing and refining solutions using feedback loops
  • Strategies for fostering a culture of continuous feedback and innovation
  • Applying iterative approaches to real-world leadership challenges for government agencies

Summary and Next Steps

Requirements

  • Fundamental knowledge of executive oversight and organizational personnel administration

Target Audience

  • Executive leadership
  • Human resources specialists
  • Program facilitators focused on innovation for government initiatives
 14 Hours

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