Course Outline
Introduction to Human Resources Management (HRM)
- Comprehensive overview of HR duties and official responsibilities
- Exploration of the employee lifecycle within public service frameworks
- The contribution of HR strategies to achieving institutional objectives
Management of Personnel Grievances
- Identification and classification of employee grievances
- Cultivating trust and establishing secure environments for staff for government operations
- Methodologies for efficient and equitable grievance resolution
Performance Oversight
- Establishing precise and quantifiable performance targets
- Delivering constructive feedback and professional development coaching
- Execution of formal performance evaluations
Disciplinary Procedures
- Development of impartial and transparent disciplinary policies
- Management of misconduct and substandard performance issues
- Documentation and conduct of formal disciplinary proceedings
Resolution of HR Matters
- Mitigation of absenteeism and workplace interpersonal conflicts
- Assurance of adherence to federal labor laws and regulatory standards
- Enhancement of employee engagement and occupational well-being
Fostering a Constructive Workplace Environment
- Analysis of institutional culture and public sector values
- Advancement of diversity, equity, and inclusion initiatives
- Promotion of team cohesion and organizational morale
Scenario Analysis and Simulation
- Examination of practical HR case studies relevant to public administration
- Application of communication and conflict resolution protocols
- Assessment of outcomes and derived best practices
Conclusion and Future Implementation
Requirements
- No prior professional experience in HR is mandatory
- A fundamental understanding of organizational hierarchies is advantageous
Target Audience
- Emerging and prospective HR professionals
- Supervisors and managers retaining HR-related duties
- Team leaders seeking to enhance personnel management capabilities
Testimonials (3)
I especially appreciated the instructor’s ability to give thorough, well-explained answers to questions specific to my personal situation.
HASAN TAHA URLU - Huber Turkiye
Course - Assertiveness
I enjoyed how practical it was, Irma was approachable and able to answer/research our questions, able to give us useful information and tips, helped me on my journey with AI.
Breandan - Health Quality and Safety Commission
Course - AI-Powered HR: Transforming the Future of People Management
All interaction between Elodie and us . Good ratio theory/practice.