Course Outline
Introduction to Human Resources Management (HRM)
- Survey of core HR functions and operational responsibilities
- Comprehensive understanding of the employee lifecycle within government for government
- The strategic role of HR in supporting organizational missions and objectives
Managing Employee Grievances
- Identification and classification of workplace complaints
- Fostering trust and maintaining a secure, respectful work environment for staff
- Evidence-based strategies for the effective resolution of grievances
Performance Management Systems
- Defining clear, measurable, and actionable performance objectives
- Delivering constructive feedback and professional coaching
- Executing formal performance evaluations
Disciplinary Procedures
- Developing fair, transparent, and compliant disciplinary policies
- Addressing misconduct and substandard performance in accordance with regulations
- Maintaining accurate documentation and conducting formal disciplinary proceedings
Resolution of HR Matters
- Managing absenteeism and mediating workplace conflicts
- Ensuring strict adherence to labor laws, regulations, and executive orders
- Promoting workforce engagement, retention, and overall well-being
Cultivating a Positive Workplace Culture
- Analyzing the organizational culture and its impact on governance
- Advancing diversity, equity, and inclusion initiatives
- Supporting team collaboration and sustaining high morale among employees for government
Case Studies and Role-Playing Exercises
- Evaluating realistic HR scenarios relevant to public sector operations
- Applying communication and conflict resolution techniques in simulated environments
- Assessing outcomes and deriving lessons learned for process improvement
Summary and Next Steps
Requirements
- No previous human resources background is necessary
- Familiarity with organizational frameworks is advantageous
Target Participants
- Entry-level and developing HR practitioners
- Supervisory and managerial personnel overseeing HR functions
- Team leads aiming to enhance their workforce management capabilities for government entities
Testimonials (3)
I especially appreciated the instructor’s ability to give thorough, well-explained answers to questions specific to my personal situation.
HASAN TAHA URLU - Huber Turkiye
Course - Assertiveness
I enjoyed how practical it was, Irma was approachable and able to answer/research our questions, able to give us useful information and tips, helped me on my journey with AI.
Breandan - Health Quality and Safety Commission
Course - AI-Powered HR: Transforming the Future of People Management
All interaction between Elodie and us . Good ratio theory/practice.
