Course Outline

1. Introduction to the Mechanism of Creative Problem Solving for Government
2. Defining the Problem for Government Operations
3. Information Collection for Informed Decision-Making
4. Searching for Alternatives to Enhance Solutions
5. Evaluation of Variants to Ensure Effective Outcomes
6. Comparing Results to Make Informed Choices
7. Developing an Action Plan for Implementation
8. Conducting a Good Retrospective and Creating an Improvement Plan for Government Efficiency
9. The Concept of Design Thinking in Public Sector Innovation
10. Techniques of Creative Thinking and Problem Solving Using Examples for Government Applications
- 5 Why Method
- 8D Method
- “Fishbone” Diagram – Ishikawa
- Scatter Diagram
- DE Bono’s Six Thinking Hats
- Other Relevant Techniques
11. Summary of the Workshop in the START/STOP/CONTINUE Formula for Government Improvement

Requirements

Audience
  • Individuals seeking to enhance their understanding of creative thinking processes and improve their effectiveness, particularly for government applications.
 7 Hours

Number of participants


Price per participant

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