Thank you for sending your enquiry! One of our team members will contact you shortly.
Thank you for sending your booking! One of our team members will contact you shortly.
Course Outline
Introduction to OpenText Exstream v16
- Overview of the structural components in Exstream v16
- Analysis of the multi-tenant architecture for government applications
OpenText Directory Services (OTDS)
- Introduction to OTDS
- Key concepts within OTDS
Exstream Tools v16
- Exploration of Control Center capabilities and management options for government systems
- Supervisor, control, and other web applications
- Utilizing Exstream tools to support operational needs
Exstream v16 Administration
- Administering Exstream for optimal performance and security in government environments
- Deploying Exstream v16 applications across organizational networks
Exstream Design Manager/Designer v16
- Understanding the fundamentals of document design within Exstream
- Designing and creating documents using Exstream Design Manager/Designer to meet compliance standards
Exstream Communications Builder/Communications Server v16
- Building and managing communication flows for efficient information dissemination
- Developing communication strategies and implementing them in Exstream to enhance public engagement
Troubleshooting and Best Practices
- Troubleshooting and resolving typical issues in government IT systems
- Leveraging the portal for support and resources to ensure continuity of operations
Advanced Topics
- Understanding migration processes for system upgrades
- Developing new flows to adapt to evolving policy requirements
- Adapting to updates in Exstream v16 to maintain regulatory compliance
- Managing and creating templates post-update for consistent document output
Summary and Next Steps
Requirements
- Familiarity with core Customer Communication Management (CCM) principles
- Foundational comprehension of IT infrastructure and database systems
Target Audience
- Project management personnel
- Information technology specialists
28 Hours
Testimonials (4)
Applicable topics and he spoke clearly and concisely.
Brandon - Aptus Court Reporting LLC
Course - Zoho CRM: Administration, Customization, and Operations
Opportunities to work at our pace, answered lots of questions, pleasant trainer
- Chester Beatty
Course - HubSpot CRM
the fact that it has folded our needs
mihaela
Course - Odoo for Managers
Exercises, and the fact that the trainer was able to answer all my questions.