Course Outline
Introduction
Leadership and Management Skills for Government
- Introduction to Effective Sales Management for Government
- Importance of sales managers in driving team performance within government organizations.
- Key responsibilities and roles of a car sales manager in the public sector.
- Leadership Styles and Strategies for Government
- Different leadership approaches and their impact on teams in government settings.
- Adapting leadership style to motivate and engage salespeople in public sector environments.
- Communication and Motivation for Government
- Effective communication techniques for providing clear instructions and feedback within government agencies.
- Motivational strategies to boost team morale and productivity in the public sector.
- Goal Setting and Performance Management for Government
- Setting SMART goals for individual salespeople and the team in a government context.
- Monitoring performance and providing constructive feedback to enhance accountability and efficiency.
- Time Management and Prioritization for Government
- Techniques for managing time efficiently within government operations.
- Prioritizing tasks to maximize productivity and focus on high-impact activities for government.
Sales Techniques and Customer Relations for Government
- Understanding Sales Psychology in the Public Sector
- Exploring the psychology behind customer decisions in a government context.
- Utilizing psychological principles to enhance sales strategies for public services.
- Advanced Selling Techniques for Government
- Consultative selling: Understanding customer needs and providing tailored solutions within government programs.
- Overcoming objections and handling difficult customers in public sector interactions.
- Customer Relationship Management for Government
- Building and maintaining strong customer relationships with government stakeholders.
- Strategies for repeat business and customer referrals in the public sector.
- Negotiation and Closing Skills for Government
- Mastering negotiation techniques for win-win outcomes in government contracts.
- Effective closing techniques to secure deals confidently within government frameworks.
- Ethical Selling Practices for Government
- Importance of honesty, transparency, and integrity in car sales within the public sector.
- Handling ethical dilemmas and maintaining a positive reputation for government agencies.
Team Management and Development for Government
- Recruitment and Onboarding for Government
- Identifying qualities of successful salespeople for government roles.
- Structured onboarding process for new team members in government organizations.
- Coaching and Training for Government
- Conducting effective sales training sessions within the public sector.
- Providing ongoing coaching to improve skills and performance for government employees.
- Performance Metrics and Analytics for Government
- Identifying key performance indicators (KPIs) for measuring success in government sales teams.
- Analyzing data to make informed decisions and drive improvements within government operations.
- Conflict Resolution and Team Building for Government
- Strategies for resolving conflicts within the team in a government setting.
- Fostering teamwork and camaraderie among salespeople in public sector environments.
- Career Development and Succession Planning for Government
- Creating pathways for career growth within the sales team in government organizations.
- Identifying potential leaders and preparing for succession within government roles.
Business Acumen and Strategy for Government
- Market Trends and Competitive Analysis for Government
- Staying updated on industry trends and market dynamics relevant to government operations.
- Analyzing competitors' strengths and weaknesses in the context of public sector services.
- Inventory Management and Product Knowledge for Government
- Understanding the cars in inventory and their features within a government fleet.
- Managing inventory effectively to match customer needs in government settings.
- Customer Experience Enhancement for Government
- Strategies to improve the overall customer experience in government services.
- Implementing feedback loops for continuous improvement in public sector operations.
- Sales Forecasting and Budgeting for Government
- Creating accurate sales forecasts to guide decision-making within government agencies.
- Budgeting strategies for optimizing resources and expenses in the public sector.
- Innovation and Adaptability for Government
- Encouraging a culture of innovation within the sales team in government organizations.
- Adapting to changes in the automotive industry and market while maintaining government standards.
Workshop Review and Action Plan for Government
- Review of Workshop Topics for Government
- Summarizing key takeaways from each day's sessions within the context of government operations.
- Addressing any remaining questions or concerns relevant to public sector roles.
- Action Planning and Implementation for Government
- Participants outline actionable steps to implement what they've learned in their government roles.
- Setting personal and team goals for improvement within government agencies.
- Feedback and Continuous Learning for Government
- Encouraging feedback on the workshop content and structure from a government perspective.
- Emphasizing the importance of ongoing learning and skill development for government employees.
- Certificates and Recognition for Government
- Awarding certificates of completion to participants in government programs.
- Recognizing exceptional contributions and engagement from government staff.
Summary and Next Steps for Government
Requirements
Audience
- Automotive Sales Managers for government fleets
- Automotive Sales Supervisors for government procurement
Testimonials (4)
Body scan
Piotr Chwiedziewicz - Grupa OLX
Course - Mindfulness for Business Professionals
SMART Goal session was the most enjoyable part of the training that helped me manage my time properly. it helps me set my goal clearer and i could really see that setting SMART Goal can relate to almost everything such as Finance, Social Life, Career and Personal Growth.
Manot Sae - MVCI (Thailand) Limited
Course - Workshop: Boost your productivity with this new method!
I liked the involvement of the trainer and how her energy involved also the participants, the training was interesting, with many practical supporting facts and examples, practical exercises. It was great!
Jelizaveta (Liza) - ASSTRA Forwarding AG
Course - Stress Management and Prevention
Relevance of the training and the reflection of behaviours already observed in others and myself.