Course Outline

Introduction

Leadership and Management Skills for Government

- Introduction to Effective Sales Management for Government

- Importance of sales managers in driving team performance within government organizations.
- Key responsibilities and roles of a car sales manager in the public sector.
- Leadership Styles and Strategies for Government

- Different leadership approaches and their impact on teams in government settings.
- Adapting leadership style to motivate and engage salespeople in public sector environments.
- Communication and Motivation for Government

- Effective communication techniques for providing clear instructions and feedback within government agencies.
- Motivational strategies to boost team morale and productivity in the public sector.
- Goal Setting and Performance Management for Government

- Setting SMART goals for individual salespeople and the team in a government context.
- Monitoring performance and providing constructive feedback to enhance accountability and efficiency.
- Time Management and Prioritization for Government

- Techniques for managing time efficiently within government operations.
- Prioritizing tasks to maximize productivity and focus on high-impact activities for government.

Sales Techniques and Customer Relations for Government

- Understanding Sales Psychology in the Public Sector

- Exploring the psychology behind customer decisions in a government context.
- Utilizing psychological principles to enhance sales strategies for public services.
- Advanced Selling Techniques for Government

- Consultative selling: Understanding customer needs and providing tailored solutions within government programs.
- Overcoming objections and handling difficult customers in public sector interactions.
- Customer Relationship Management for Government

- Building and maintaining strong customer relationships with government stakeholders.
- Strategies for repeat business and customer referrals in the public sector.
- Negotiation and Closing Skills for Government

- Mastering negotiation techniques for win-win outcomes in government contracts.
- Effective closing techniques to secure deals confidently within government frameworks.
- Ethical Selling Practices for Government

- Importance of honesty, transparency, and integrity in car sales within the public sector.
- Handling ethical dilemmas and maintaining a positive reputation for government agencies.

Team Management and Development for Government

- Recruitment and Onboarding for Government

- Identifying qualities of successful salespeople for government roles.
- Structured onboarding process for new team members in government organizations.
- Coaching and Training for Government

- Conducting effective sales training sessions within the public sector.
- Providing ongoing coaching to improve skills and performance for government employees.
- Performance Metrics and Analytics for Government

- Identifying key performance indicators (KPIs) for measuring success in government sales teams.
- Analyzing data to make informed decisions and drive improvements within government operations.
- Conflict Resolution and Team Building for Government

- Strategies for resolving conflicts within the team in a government setting.
- Fostering teamwork and camaraderie among salespeople in public sector environments.
- Career Development and Succession Planning for Government

- Creating pathways for career growth within the sales team in government organizations.
- Identifying potential leaders and preparing for succession within government roles.

Business Acumen and Strategy for Government

- Market Trends and Competitive Analysis for Government

- Staying updated on industry trends and market dynamics relevant to government operations.
- Analyzing competitors' strengths and weaknesses in the context of public sector services.
- Inventory Management and Product Knowledge for Government

- Understanding the cars in inventory and their features within a government fleet.
- Managing inventory effectively to match customer needs in government settings.
- Customer Experience Enhancement for Government

- Strategies to improve the overall customer experience in government services.
- Implementing feedback loops for continuous improvement in public sector operations.
- Sales Forecasting and Budgeting for Government

- Creating accurate sales forecasts to guide decision-making within government agencies.
- Budgeting strategies for optimizing resources and expenses in the public sector.
- Innovation and Adaptability for Government

- Encouraging a culture of innovation within the sales team in government organizations.
- Adapting to changes in the automotive industry and market while maintaining government standards.

Workshop Review and Action Plan for Government

- Review of Workshop Topics for Government

- Summarizing key takeaways from each day's sessions within the context of government operations.
- Addressing any remaining questions or concerns relevant to public sector roles.
- Action Planning and Implementation for Government

- Participants outline actionable steps to implement what they've learned in their government roles.
- Setting personal and team goals for improvement within government agencies.
- Feedback and Continuous Learning for Government

- Encouraging feedback on the workshop content and structure from a government perspective.
- Emphasizing the importance of ongoing learning and skill development for government employees.
- Certificates and Recognition for Government

- Awarding certificates of completion to participants in government programs.
- Recognizing exceptional contributions and engagement from government staff.

Summary and Next Steps for Government

Requirements

Audience

  • Automotive Sales Managers for government fleets
  • Automotive Sales Supervisors for government procurement
 7 Hours

Number of participants


Price per participant

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