Course Outline

Introduction

Overview of SAP Concur

  • Introduction to the SAP Concur platform and its various modules
  • Key benefits of utilizing SAP Concur for government agencies
  • SAP Concur's capabilities in travel, expense, and invoice management for government operations
  • Guidance on navigating the SAP Concur interface

Setting Up SAP Concur

  • Defining user roles and permissions for enhanced security and control
  • Customizing user profiles to meet specific agency needs
  • Establishing policies for travel, expense, and invoice approvals to ensure compliance with government regulations
  • Integrating the system with corporate travel partners and existing IT systems for streamlined processes

Travel Management with SAP Concur

  • Booking travel through SAP Concur to optimize efficiency and cost-effectiveness
  • Managing travel preferences and itineraries to enhance employee satisfaction and compliance
  • Creating and approving travel requests in a transparent and efficient manner
  • Implementing travel policy compliance within the system to ensure adherence to government standards
  • Best practices for effective travel management in government agencies

Expense Management

  • An introduction to expense reports and their importance in financial accountability
  • Submitting expenses, including receipts, mileage, and other costs, through the system
  • Approving and rejecting expense reports to maintain fiscal responsibility
  • Managing compliance with government expense policies to prevent fraud and misuse
  • Leveraging mobile features for convenient expense submission by employees
  • Integrating corporate credit cards and direct feeds to simplify the reimbursement process

Invoice Management

  • An overview of the SAP Concur Invoice module and its benefits for government agencies
  • Automating vendor invoice processing to reduce administrative burden and errors
  • Managing purchase orders and payment approvals to ensure financial transparency
  • Creating and processing invoices efficiently within the system

Reporting and Analytics

  • Utilizing SAP Concur's reporting tools for effective travel and expense management in government
  • Understanding key metrics and KPIs relevant to public sector operations
  • Customizing reports to meet the specific needs of different departments within an agency
  • Exporting data and integrating with other systems to enhance decision-making capabilities

Advanced SAP Concur Features

  • Customizing travel and expense policies to align with government regulations and agency-specific requirements
  • Auditing travel and expense submissions for compliance with internal and external standards
  • Automating workflows for approvals and rejections to improve efficiency and reduce manual errors
  • Enhancing the integration of SAP Concur with external systems to support broader organizational goals

Troubleshooting and Support

  • Common issues encountered when using SAP Concur and methods for resolution
  • Managing system updates and configurations to ensure continuous improvement and compliance
  • Accessing resources for further learning and support, including training materials and customer service options

Summary and Next Steps

Requirements

  • Basic computer skills
  • Understanding of fundamental financial principles

Audience for Government:

  • Finance managers
  • Travel coordinators
  • Expense administrators
  • Procurement officers
 14 Hours

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