Course Outline
Introduction to Quality Management Standards
- Overview of SAP Quality Management (QM) Framework
- Analyzing Operational Processes and Solution Capabilities
Foundations of Quality Management
- Integration of QM into Logistics Supply Chains and Corporate Operations
- QM Application in Procurement Activities
- QM Application in Manufacturing Processes
- QM Application in Sales and Distribution Channels
Strategic Quality Planning
- Analysis of Quality Planning Features
- Management of Master Data and Specific Process Data
- Inspection Protocol Design
- Failure Mode Analysis
- Evaluation of Impact Analysis and Control Plans
Quality Inspection and Control Mechanisms
- Overview of Quality Control Procedures
- Interpretation of Quality Level Control Charts
- Generation of Inspection Lots
- Completion and Closure of Inspection Lots
Quality Certification Protocols
- Utilization of Basic SAP Scripts for Compliance
- Introduction to Quality Certification Standards
- Application of Condition Techniques and Forms for Certificates
- Creation and Definition of Compliance Certificates
- Manual Dispatch Procedures for Certificates
- Certificate Profile Configuration and Characteristic Definition
Quality Notification Management
- Introduction to Quality Notification Systems
- Creation and Processing of Quality Alerts
- Documentation Flow for Quality Notifications
- Management of Complaints and Defective Items
- Task Status Monitoring and Control
- Selection and Evaluation of Quality Notification Records
- User Status Assignment and Modification Protocols
- Processing of Return Deliveries
- Functional Review of Delivery Return Procedures
- Internet-Based Quality Notification Access
Test Equipment Administration
- Task List Creation with QM Data Integration
- Accessing Logs and Notification Timelines
- Management of Items and Associated Tasks
- Test Equipment Setup and Configuration
- Measurement Points and Maintenance Scheduling
Logistic Control Procedures
- Introduction to Logistic Control Measures
- Execution of Source Inspections
- Establishment of Quality Assurance Agreements
- Handling of Manufacturer Part Numbers in QM
QM in Production and Sales Distribution (SD)
- Planning and Execution of Inspections
- Transfer of Inspection Results
- Reassignment of Partial Lots
- Impact Assessment of Delivery Processing
QM Core Functions and System Interfaces
- Creation and Maintenance of Orders
- Copying and Deletion of Orders and Assignments
- Worklist Generation and Utilization
- Triggering of Source and Recurring Inspections
- Recording of Inspection Results
- Creation of Job Variants
- Modification of Inspection Lots
- Classification of QM Interface Types
- Implementation of Logical Locking Mechanisms
- Utilization of Statistical Data Interfaces
- Understanding Application Data Structures
QM in Procurement Operations
- QM Requirements for Procurement Processes
- Definition of Delivery Blocks
- Configuration of QM Systems
Stability Study Implementation
- Process Flow for Stability Studies
- Objectives and Outcomes of Stability Studies
Summary and Recommended Next Steps
Testimonials (4)
Arif is very knowledgeable and promotes critical thinking on an individual and group level. His style allows for a safe space for open dialogue and discussion to occur and with guidance allows the teams to experience special "A Haa" moments. This approach engrains a deeper understanding and gives a feeling of ownership and empowerment that will allow for changes and actions to take place way after the training session.
Erik - Eaton
Course - SAP Quality Management
Arif is very knowledgeable in manufacturing and SAP, and he knows how to marry both
Javier - Eaton
Course - SAP Quality Management
Everything was ok.
Aleksandra - SYSTEM GAZOCIAGOW TRANZYTOWYCH EuRoPol GAZ S.A.
Course - SAP Quality Management (PLM400)
Everything was perfect