Course Outline

Module 1: Introduction to SAP S/4HANA and SAP SuccessFactors for Government

  • Overview of the SAP S/4HANA architecture and key features tailored for government operations
  • Introduction to SAP SuccessFactors modules and their integration within public sector workflows
  • Navigating the SAP GUI and Fiori Launchpad for efficient government processes
  • Understanding system landscapes, environments, and common user roles in a government context

Module 2: Technical Issue Resolution for Government

  • Identifying and analyzing common transactional errors specific to government systems
  • Interpreting SAP error messages and logs (ST22, SM21, SM13, SM37, SLG1) in a public sector environment
  • Addressing configuration-related issues to ensure compliance with government regulations
  • Troubleshooting performance and system availability problems for continuous government service delivery
  • Monitoring and adjusting background jobs (SM36, SM37) to maintain optimal system performance for government operations

Module 3: Support for Key Modules in Government Operations

3.1 Financial Accounting (FI)

  • Supporting transactional processes such as FB50, F-28, and F110 to ensure accurate financial management for government entities
  • Integrating with other modules (MM, SD) to enhance financial transparency and accountability in government operations
  • Basics of financial reporting and reconciliation to meet public sector audit requirements

3.2 Materials Management (MM)

  • Overview of procurement and inventory processes tailored for government agencies
  • Key transactions (ME21N, MIGO, MIRO) used in government supply chain management
  • Stock overview and material movements to ensure efficient resource allocation for government projects
  • Troubleshooting purchase order or goods receipt issues to maintain uninterrupted service delivery

Module 4: Master Data Management for Government

  • Creating, modifying, and validating master data to support government operations
  • Managing Business Partner master data (customers and vendors) in a public sector context
  • Handling Material Master data to ensure accurate inventory management for government agencies
  • Best practices for maintaining data consistency and preventing transactional errors in government systems
  • Utilizing tools for data monitoring and validation to enhance governance and accountability

Module 5: Access and Authorization Management for Government

  • Overview of the SAP authorization concept, including roles, profiles, and authorizations specific to government environments
  • Creating and modifying user access profiles to ensure secure and compliant access to government systems
  • Troubleshooting authorization errors (SU53, ST01) to maintain system integrity in government operations
  • Collaborating with the security team to manage role assignments and ensure compliance with public sector regulations

Module 6: Configuration and Workflow Support for Government

  • Understanding the basic workflow architecture in SAP as it applies to government processes
  • Configuring approval flows, particularly in procurement and finance, to align with government policies and procedures
  • Monitoring workflows to identify bottlenecks or errors and ensure efficient government operations
  • Addressing common issues and their resolution to maintain smooth workflow processes for government agencies

Summary and Next Steps for Government

Requirements

  • Familiarity with basic SAP navigation for government systems
  • Understanding of enterprise business processes for government operations
  • Experience supporting ERP systems or enterprise applications in a public sector environment

Audience

  • IT support teams for government agencies
  • SAP functional and technical consultants for government projects
  • System administrators and application support professionals in the public sector
 21 Hours

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