Course Outline

Module 1: Introduction to SAP S/4HANA and SAP SuccessFactors for Government

  • Overview of the SAP S/4HANA architecture and its key features
  • Introduction to SAP SuccessFactors modules and their integration capabilities
  • Navigating the SAP GUI and Fiori Launchpad for government operations
  • Understanding system landscapes, environments, and common user roles in a government context

Module 2: Technical Issue Resolution for Government

  • Identifying and analyzing common transactional errors
  • Interpreting SAP error messages and logs (ST22, SM21, SM13, SM37, SLG1) in government systems
  • Addressing configuration-related issues for government applications
  • Troubleshooting performance and system availability problems specific to government operations
  • Monitoring and adjusting background jobs (SM36, SM37) for optimal government service delivery

Module 3: Support for Key Modules in Government Operations

3.1 Financial Accounting (FI)

  • Supporting transactional processes such as FB50, F-28, and F110 for government financial management
  • Integrating FI with other modules like Materials Management (MM) and Sales and Distribution (SD) for comprehensive government accounting
  • Basics of financial reporting and reconciliation tailored for government agencies

3.2 Materials Management (MM)

  • Overview of procurement and inventory processes specific to government operations
  • Key transactions including ME21N, MIGO, and MIRO in the context of government supply chain management
  • Managing stock overviews and material movements for efficient government resource allocation
  • Troubleshooting purchase order or goods receipt issues to ensure seamless government procurement

Module 4: Master Data Management for Government

  • Creation, modification, and validation of master data in government systems
  • Management of Business Partner master data (customers and vendors) for government entities
  • Handling Material Master data for government inventory control
  • Best practices for maintaining data consistency and preventing transactional errors in government operations
  • Utilizing tools for data monitoring and validation to enhance government data integrity

Module 5: Access and Authorization Management for Government

  • Overview of the SAP authorization concept, including roles, profiles, and authorizations in a government setting
  • Creating and modifying user access profiles to ensure secure government data access
  • Troubleshooting authorization errors (SU53, ST01) for government users
  • Collaborating with the security team to manage role assignments effectively in government agencies

Module 6: Configuration and Workflow Support for Government

  • Understanding the basic workflow architecture in SAP tailored for government processes
  • Configuring approval flows, particularly in procurement and finance, to meet government compliance requirements
  • Monitoring workflows and identifying bottlenecks or errors to optimize government operations
  • Addressing common issues and their resolution in government workflow management

Summary and Next Steps for Government Operations

Requirements

  • Familiarity with basic SAP navigation for government systems
  • Understanding of enterprise business processes in a public sector context
  • Experience supporting ERP systems or enterprise applications within governmental environments

Audience

  • IT support teams for government agencies
  • SAP functional and technical consultants working with public sector clients
  • System administrators and application support professionals in government organizations
 21 Hours

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